Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

590 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.8571429/5Overall Rating 3.8571429/5Overall Rating 3.8571429/5rating 3.8571429rating 3.8571429
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Asheville, NC
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Efficient
They were ready at the appointed time, got the cars in immediately, and finished quickly. You can't ask for more than that.
Chad A. from Friendship Hyundai of Bristol responded on 10/22/2018

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


MP
Mary P.
Meadowview, VA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Professional Care
From scheduling to service completed, everything is done professionally. Thanks!!
Chad A. from Friendship Hyundai of Bristol responded on 10/19/2018

Thank you Mary for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


FP
Fredrick P.
Kingsport, TN
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
5
Although I did not have an appointment they take care of my car in a timely manner so I was able to return to work. Will be back for sure...you guys are fantastic.
Chad A. from Friendship Hyundai of Bristol responded on 10/18/2018

Thank you Fredrick for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


PS
Patricia S.
Big Stone Gap, VA
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
I am a repeat customer
Great product at a good price. Hyundai has great looking vehicles. Very stylish. Great value. Good mileage.
Chad A. from Friendship Hyundai of Bristol responded on 10/16/2018

Thank you Patricia for taking the time to complete this survey and for the kind words about Hyundai.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


PH
Penny H.
Castlewood, VA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Professional and Personable
Service was fast and efficient . Friendly and knowledgeable staff.
Chad A. from Friendship Hyundai of Bristol responded on 10/14/2018

Thank you Penny for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


DR
David R.
Blountville, TN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
best service department
Chad and crew are the best.they know you by name.you are in and out in a flash.the best service department around.they are very honest and care about their customers.would not take my vehicle any place else
Chad A. from Friendship Hyundai of Bristol responded on 10/12/2018

Thank you David for taking the time to complete this survey and for the kind words as it’s always a pleasure to see our VIP customers.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


JM
Jennifer M.
Blountville, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Another awesome experience
Another A+ experience with Friendship Hyundai of Bristol!!! Knowing my situation, they were even able to come get my Santa Fe AND return it after the repair.
Chad A. from Friendship Hyundai of Bristol responded on 10/10/2018

Thank you Jennifer for taking the time to complete this survey and for the kind words.  Glad you liked our valet service :)  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


CS
Charles S.
Bristol, TN
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Recalls
Did good explaining what had to be done
Chad A. from Friendship Hyundai of Bristol responded on 10/10/2018

Thank you Charles for taking the time to complete this survey.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


Verified Customer
Abingdon, VA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
First Service
I am very please with my service at Friendship Hyundai of Bristol, I also like the fact vthat they are open on Saturday so I don't have to miss work to get my Kona serviced.
Chad A. from Friendship Hyundai of Bristol responded on 10/10/2018

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


DR
Darrell R.
Abingdon, VA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Excellent Service
Always quick and excellent service!
Chad A. from Friendship Hyundai of Bristol responded on 10/09/2018

Thank you Darrell for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


Verified Customer
Bristol, TN
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
No complaints
Thanks
Chad A. from Friendship Hyundai of Bristol responded on 10/09/2018

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


ER
Edward R.
Blountville, TN
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
great servive
great service every time
Chad A. from Friendship Hyundai of Bristol responded on 10/05/2018

Thank you Edward for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


Verified Customer
Surgoinsville, TN
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Fantastic
Courteous and knowledgeable staff.
Chad A. from Friendship Hyundai of Bristol responded on 10/05/2018

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


RT
Robert T.
Bastian, VA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Service
Personal
Chad A. from Friendship Hyundai of Bristol responded on 10/04/2018

Thank you Robert for taking the time to complete this survey and for the kind word.  It’s always a pleasure when you and your wife come visit us.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


DS
Douglas S.
Kingsport, TN
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Scheduled service
Great service, quick appointments, friendly staff, especially Sydney.
Chad A. from Friendship Hyundai of Bristol responded on 10/04/2018

Thank you Douglas for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


RR
Rob R.
Glade Spring, VA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
New staff and old friends
Continuing in the tradition of class (A) friendly and competent service!
Chad A. from Friendship Hyundai of Bristol responded on 10/01/2018

Thank you Rob for taking the time to complete this survey and for the kind words.  You are correct its a new staff but better equipped and you will be treated top notch always i promise my friend.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


LB
Lisa B.
Bluff City, TN
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018 Category: Service
Greg in parts
Greg in parts did his job very well to help me out .Thank you Greg!
Chad A. from Friendship Hyundai of Bristol responded on 09/30/2018

Thank you Lisa for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


JH
Jay H.
Johnson City, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
This dealership did a great job
This dealership worked with us to get the best deal on a new car. They didn't try to pressure you into making a snap decision. We had 2 salespeople working with us during the process. Will recommend them to everyone.
Chad A. from Friendship Hyundai of Bristol responded on 09/28/2018

Thank you Jay for taking the time to complete this survey.  Also, thank you for the opportunity to earn your business and look forward to seeing you in the near future.

Friendship Hyundai


JJ
Joetta J.
Bristol, VA
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
?
no comments
Chad A. from Friendship Hyundai of Bristol responded on 09/25/2018

Thank you Joetta for taking the time to complete this survey.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


GH
Gail H.
Bluff City, TN
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Excellent service
Friendly and helpful employees
Chad A. from Friendship Hyundai of Bristol responded on 09/22/2018

Thank you Gail for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director