Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

794 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.4285714/5Overall Rating 4.4285714/5Overall Rating 4.4285714/5Overall Rating 4.4285714/5rating 4.4285714
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


DR
David R.
Blountville, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
best service department
great service as always.i was in and out quickly.sure did miss Chad on Wednesday when I brought my car in for service.i understand that he was in Texas having a blast.
Chad A. from Friendship Hyundai of Bristol responded on 07/19/2019

Thank you David for taking the time to complete this survey and for the kind words as its always a pleasure to see a loyal customer like yourself.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


MR
Matthew R.
Abingdon, VA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Friendly faces and excellent service!!!
As always the friendship family of dealership provides the best service, sales, and parts experience. Brandon Wallace, Greg Csanady, Rodney Newton are the best service advisors, always honest and provide quick and easy service. Chad Ayers and Sydney are always there to greet with a smile and two paws up. Unbeatable experience in northeast Tennessee.
Chad A. from Friendship Hyundai of Bristol responded on 07/19/2019

Thank you Matthew for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


TB
Tiffany B.
Bluff City, TN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great work
Thanks fr finding and fixing the issue with my car.
Chad A. from Friendship Hyundai of Bristol responded on 07/18/2019

Thank you Tiffany for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


RH
Rachel H.
Bristol, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Perfect
Just what i needed thank you.
Chad A. from Friendship Hyundai of Bristol responded on 07/17/2019

Thank you Rachel for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


SM
Shannon M.
Bristol, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great service
Great service
Chad A. from Friendship Hyundai of Bristol responded on 07/16/2019

Thank you Shannon for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director
 


JF
James F.
Bristol, TN
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Another great service experience
The brakes on my 2011 Equus had reached the end of their usefulness and needed to be replaced. The repairs were handled to my complete satisfaction and Chad Ayers and his team are the benchmark by which all other service departments should be measured.
Chad A. from Friendship Hyundai of Bristol responded on 07/12/2019

Thank you James for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director 


Verified Customer
Bluff City, TN
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Service
Fast service
Chad A. from Friendship Hyundai of Bristol responded on 07/11/2019

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director 


Verified Customer
Bristol, VA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
I love me some Hyundai
All dem guys at friendship Hyundai are da bomb diggity... I will not have anyone take care of my vehicle but these homies.
Thx
Chad A. from Friendship Hyundai of Bristol responded on 07/10/2019

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director 


AC
Adam C.
Lebanon, VA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Very Quick Service
Oil change was very fast and the service was professional. Well done!
Chad A. from Friendship Hyundai of Bristol responded on 07/09/2019

Thank you Adam for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


Verified Customer
Damascus, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Best service
Always super nice team and always gets me what i need. Thank you.
Chad A. from Friendship Hyundai of Bristol responded on 07/09/2019

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


Verified Customer
Gate City, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
Could use some improvements
I should not have to remind them everytime I have the oil package included when I bought the vehicle...
Chad A. from Friendship Hyundai of Bristol responded on 07/06/2019

Thank you for taking the time to complete this survey.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


LG
Luetta G.
Bristol, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Great Service
Since it is the ONLY dealership near me...(Bristol VA)....even though it is TN...and I can't take advantage of free inspections ....the service is great/5 star....personable and accommodating and excellent quality.
Chad A. from Friendship Hyundai of Bristol responded on 07/04/2019

Thank you Luetta for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


MP
Mary P.
Meadowview, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Great Service
As always, kind staff and very attentive to my vehicle care.
Chad A. from Friendship Hyundai of Bristol responded on 07/02/2019

Thank you Mary for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


WL
William L.
Bristol, VA
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Great personal service a super nice
Another great experience with something that we do like to do.
Chad A. from Friendship Hyundai of Bristol responded on 07/02/2019

Thank you William for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


Verified Customer
Abingdon, VA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Great service and on time
A+
Chad A. from Friendship Hyundai of Bristol responded on 07/01/2019

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


HR
Helen R.
Blountville, TN
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019 Category: Service
The best service
Service was fast and the team of advisors were very friendly and informative. Thank you.
Chad A. from Friendship Hyundai of Bristol responded on 06/30/2019

Thank you Helen for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


AR
Anita R.
Elizabethton, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Fast service
Went for a servicinh on my car. They got it in fast and completed checkup in a timely manner.
Chad A. from Friendship Hyundai of Bristol responded on 06/29/2019

Thank you Anita for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


Verified Customer
Atkins, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
They make you feel like your part of their family
Great experience
Chad A. from Friendship Hyundai of Bristol responded on 06/29/2019

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


Verified Customer
Blountville, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Profesional people, good service
Always have a very good experience, the people are friendly and professional, and the service department does an outstanding job!!
Chad A. from Friendship Hyundai of Bristol responded on 06/27/2019

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director


JM
John M.
Pennington Gap, VA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Friendly helpful
Great people,
Always friendly and explain clearly your car needs without putting pressure on you!
Chad A. from Friendship Hyundai of Bristol responded on 06/26/2019

Thank you John for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  

Chad Ayers
Service Director