Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 917 Reviews )

ReScore Reviews™ (16)

ReScore
Overall Rating 4.4999963/5Overall Rating 4.4999963/5Overall Rating 4.4999963/5Overall Rating 4.4999963/5rating 4.4999963
Original
Overall Rating 2.5625/5Overall Rating 2.5625/5rating 2.5625rating 2.5625rating 2.5625
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Bristol, VA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
A+
Great service guys. Keep it up.
Chad A. from Friendship Hyundai of Bristol responded on 11/20/2019

Thank you for taking the time to complete this survey and for the A+ score.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


CZ
Chet Z.
Johnson City, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Great Job.
The best in the area for servicing vehicles.
Chad A. from Friendship Hyundai of Bristol responded on 11/19/2019

Thank you Chet for taking the time to complete this survey and for the awesome words as we love seeing you when you come to visit.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


JB
Judith B.
Bristol, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Search for help
I was having some problems with the pressure in one of my tires, and all I had to do was find a Hyundai dealership and they were more than happy to help me fix the problem at no charge. They had also found a recall issue and they updated my electrical system also without no charge. We set up an appointment for eight while change that was of minimal cost the staff was very accommodating, easy-going and very friendly. I would definitely recommend this office.
Chad A. from Friendship Hyundai of Bristol responded on 11/15/2019

Thank you Judith for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Bristol, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
The best service
Thanks for the great service guys.
Chad A. from Friendship Hyundai of Bristol responded on 11/14/2019

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Abingdon, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Will be back because of the great service.
Brandon was awesome. Got my car done quick and gave me information for possible future visits. Thanks for all the info and the great/fast work.
Chad A. from Friendship Hyundai of Bristol responded on 11/14/2019

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Bristol, TN
2010 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Warranty
Took car in with no appointment because of alternator problems. They got the car in the service area within 15 minutes. Alternator needed replaced due to an oil leak...expensive job. I had the extended warranty when I purchased the car. The service department worked very hard to get the warranty company to pay for the repair. Thank you Service department.
Chad A. from Friendship Hyundai of Bristol responded on 11/13/2019

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


LC
Lester C.
Bristol, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Employees
Great place to have your car serviced!
Chad A. from Friendship Hyundai of Bristol responded on 11/13/2019

Thank you Lester for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Parlin, NJ
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Thanks for the great service
Thanks guys for the normal great service
Chad A. from Friendship Hyundai of Bristol responded on 11/12/2019

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


RS
Rickie S.
Abingdon, VA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Mrs
Very courteous and professional
Chad A. from Friendship Hyundai of Bristol responded on 11/07/2019

Thank you Rickie for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Kingsport, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Excellent service.
Excellent service, as always. Employees very friendly and helpful.
Chad A. from Friendship Hyundai of Bristol responded on 11/07/2019

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Bristol, VA
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Just the right service.
These guys are awesome.
Chad A. from Friendship Hyundai of Bristol responded on 11/06/2019

Thank you Leigh for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Bristol, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Bunch of crazy guys that get the job done right.
Great bunch of guys in service. Super nice and got the job done right. Thanks.
Chad A. from Friendship Hyundai of Bristol responded on 11/06/2019

Thank you for taking the time to complete this survey and for the kind words and yes we are a lil cra cra.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


DM
Dennis M.
Abingdon, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
BEST CUSTOMER SERVICE ANYWHERE
Always Great Service. Friendly and knowledgeable.
Chad A. from Friendship Hyundai of Bristol responded on 11/06/2019

Thank you Dennis for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


SB
Sonya B.
Pound, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
The employee's
Employees are helpful, they answer any and all questions.
Chad A. from Friendship Hyundai of Bristol responded on 11/06/2019

Thank you Sonya for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Mountain City, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Keep up the good work
Awesome job guys. Keep it up.
Chad A. from Friendship Hyundai of Bristol responded on 11/06/2019

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


PH
Penny H.
Castlewood, VA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Attentive to customer concern.
Understand my concerns and fixed the problem in a timely manner.
Chad A. from Friendship Hyundai of Bristol responded on 11/04/2019

Thank you Penny for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


GH
Gail H.
Bluff City, TN
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Excellent service
Friendly helpful employees and fast service
Chad A. from Friendship Hyundai of Bristol responded on 11/04/2019

Thank you Gail for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


KD
Kathy D.
Abingdon, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2019 Category: Service
Ms
Salesman lied about discounts
Chad A. from Friendship Hyundai of Bristol responded on 11/02/2019

Thank you Kathy for taking the time to complete this survey and for the kind words about service however this survey only affects service.  Let me look and try to find out who your sales person was and reach out to them about the oil changes.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Raven, VA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Great, professional service.
Very professional staff. They asked before doing anything not scheduled already. I would highly recommend them for your service needs.
Chad A. from Friendship Hyundai of Bristol responded on 10/30/2019

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director


Verified Customer
Nickelsville, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Always great.
Great staff!
Chad A. from Friendship Hyundai of Bristol responded on 10/28/2019

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.    

Chad Ayers
Service Director