ReScore Reviews™ (45)
Thank you very much for the wonderful survey and the kind words. We really appriciate it!!!!
Thank you so much for the kind comments and the wonderful survey!!!
Thank you for the continued business, the great survey, and the wonderful comments!!!
Thank you so much for the great survey and nice comments!!!
Thank you so much for the kind words and the excellent survey!!!
They replaced my engine after it broke due to a fatal factory error, and then proceeded to service my car further when the evaporation canister also malfunctioned not soon after.
I was addressed with kindness and respect, which meant a lot to me. I owe a lot to the team over at Fuccillo Hyundai Lincoln in Schenectady.
Thank you so much for the great survey and the kind words!!! We try very hard to make sure everyone is taken care of to the best we can. Nice to get some positive feedback once in awhile!! Thank you again!!
I chose to drive about 75 miles (1.5 hours) to this dealership to check out a used car that I had called about a few days earlier. BOTH the night before AND the morning of my trip I called to make sure the car was still available before driving out. I was told by multiple people that it was. I even mentioned the exact time I'd be arriving and asked that the car be ready so that I could test drive it. Upon arriving a salesman kept me waiting about 15 minutes while he looked for the car. Finally, I was told the car was not at the dealership, but was at a body shop being repaired and would not be available to see. So I wasted gas, tolls, and most of all, 4 hours of my day.
I'm sure that selling cars isn't easy, but confirming if a car is available before a customer drives 1.5 hours is VERY EASY. There are no excuses for this extremely poor service. There is absolutely nothing that would ever cause me to do any future business with Fuccillo Hyundai.
Thank you so much for the excellent survey and the great feedback. Unfortunatly, we are still unable to put out the snacks due to this COVID restrictions. We have rearranged the parking lot to better accomodate customer parking.
Thank you for the excellent survey and the great feedback!!! It is always nice to hear positive things for the hard work that the guys put it!! Nick is one of the best!!!
Thank you for the excellent survey and the feedback. We have rearranged the parking lot to accomodate customer parking.
Thank you so much for the excellent survey and the kind words!! We are so happy you are enjoing the Kona!!!
Thank you so much for the excellent survey and the wonderful feedback. We strive to take the best care of our customers that we can. It is always nice to get positive feedback, the guys really appriciate the recognition.
Hey Gladys, Its Phil from Fuccillo. Im glad we were able to assist you and fix the issues. Ive sent you a rescore, please fill out and send back. I really appreciate. And remember to ask for me personally and ill always help out.Take care!!!
Asst Servive Manager
Nick in service took great care to insure we were taken care of right away.
Always the best
Thank you so much for th kind words, we really appriciate it!!
Thank you so much for the kind words!!! We really appriciate it!!!