ReScore Reviews™ (19)

ReScore
Overall Rating 4.7368411/5Overall Rating 4.7368411/5Overall Rating 4.7368411/5Overall Rating 4.7368411/5rating 4.7368411
Original
Overall Rating 2.52632/5Overall Rating 2.52632/5rating 2.52632rating 2.52632rating 2.52632
93% Would Recommend
100% Business Response
Latest Review about 21 hours ago
Jennifer M. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"what makes it great"
They asked me what i wanted done and didn't try to push other services on me.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 05:40 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/22/2017

Thank you for taking the time to leave us a review! We hope to see you again for your next service!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change and tire changes"
Happy with service
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 05:23 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/22/2017

Thank you for taking the time to leave us a 5 star service review! We appreciate the business!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Virginia D. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
Treated b b
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 05:13 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/22/2017

GLad to hear you were so happy with the service! We hope to see you for your next service.

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Patricia W. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Most things great, but..."
Timeliness and speed are excellent, but when is Billy going to expand for the comfort of buyers and those waiting for service?
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/18/2017 12:41 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/19/2017

Thank you for taking the time to leave us a 5 star review. We are working on improvements for the waiting room as we speak. We are hoping to be making changes very soon! 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
William S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was very efficient."
It took very little time and it appears to have been done well.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:48 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/18/2017

Thank you for taking the time to leave us a 5 star service review! We hope to see you again soon for service 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Thomas M. on 11/16/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"selling point"
did business with other dealers and was more relaxed, d.ifferent people help with different things . every thing explained top to bottom. no rush nopushing
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/16/2017 05:28 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/17/2017

Glad to hear my service team took such great care of you! We hope to see you for your next service!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Paula H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accommodating "
The last few times I had to stop Nick and Jeannie took great care of me. I'm super busy and they had me handled in an super-timly manner. Thank you.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 05:35 AM
James M C., Service Manager at Fuccillo Hyundai responded on 11/15/2017

Glad to hear my service team is taking such great care of you and your Elantra! Thank you for the 5 star review!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great"
Everything taken care of in a timely manner. Communication on what they were going to do and not going to do was very good.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 05:18 AM
James M C., Service Manager at Fuccillo Hyundai responded on 11/15/2017

Thank you for the 5 star service review! We look forward to seeing you again for your next service!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Linda E. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and comfortable atmosphere."
The service employees are very professional and sales. They always greet you with a smile and friendly hello. The time that I am given when my vehicle will be completed is always right on and sometimes even earlier. I have been having my 2011 Sonata serviced with you since my purchase and I have had no complaints as of yet. I also have a 2016 Tucson and have been very pleased with the service I have received.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/21/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:15 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/15/2017

Glad to hear my service team has been treating you so well. Thank you for taking the time to leave us a review!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Sarah L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees "
Everyone helped me with what I needed and I ended up trading my car in for a brand new one and went home happy 😁
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:09 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/15/2017

Thank you for taking the time to leave us a review! We look forward to seeing your new car in for it's first service appointment.

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Wayne D. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and fair"
I like working with nick at the service desk. he is always honest and tries to get your car done on time.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/11/2017 05:48 AM
James M C., Service Manager at Fuccillo Hyundai responded on 11/11/2017

Thank you for the 5 star review! Nick and the rest of the service team all look forward to seeing you for your next service appointment!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
George B. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and courteous"
Staff always happy and helpful
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/11/2017 02:55 AM
James M C., Service Manager at Fuccillo Hyundai responded on 11/11/2017

Thank you for the 5 star service review! Glad to hear my service tem is taking such good care of you!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Lisa C. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service advisor"
Erin kept me informed of the repairs on my car and recommended services based on milage. I felt that she went out of her way to save me as much as possible. For example I needed an oil change and she was able to include it in a recall so I didn't have to pay for it. You never feel overcharged at Fuccillo.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/10/2017 01:56 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/11/2017

Thank you for the 5 star review! Glad to hear that your service experience with Erin went so well!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
MICHAEL G. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt friendly service"
This my second Hyundai Sonata from Fuccillo of Schenectady. The cars are great and the dealership experience is very good.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 04:54 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/09/2017

Thank you for the 5 star review! We look forward to seeing you again for your next service!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Charles B. on 11/09/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"satisfied"
I was satisfied with the service I received.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/09/2017 02:50 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/09/2017

Thank you for the 5 star review! Glad to hear your appointment went so well!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Had an appointment for routine service. Everything went quickly and pleased with everything.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/08/2017 05:59 AM
James M C., Service Manager at Fuccillo Hyundai responded on 11/08/2017

Thank you for taking the time to leave us a review! Glad to hear everything went so well for your service appointment.

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice People to Deal With"
Great service-friendly, too!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 01:05 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/07/2017

Thnak you for the 5 star review! We look forward to seeing you again for your next service!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall appt."
work was completed in a timely manner
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/07/2017 04:18 AM
James M C., Service Manager at Fuccillo Hyundai responded on 11/07/2017

Thank you for taking the time to leave us a review! We hope to see you again for your next service!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Judith F. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was done in a timely manner"
I like the service I receive when I take my car to be serviced. The staff is extremely helpful.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/04/2017 02:56 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/06/2017

Thank you for thaking the time to leave us a review! It was a pleasure doing business with you!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and friendly service"
needed repairs were explained in an easy to understand manner
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 11/03/2017 04:07 PM
James M C., Service Manager at Fuccillo Hyundai responded on 11/03/2017

Thank you for the 5 star review. We appreciate your business. 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
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