ReScore Reviews™ (20)

ReScore
Overall Rating 4.749998/5Overall Rating 4.749998/5Overall Rating 4.749998/5Overall Rating 4.749998/5rating 4.749998
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Kimberly M. on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Courteous sraff
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/22/2018 10:58 AM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/22/2018

Thank you for taking the time to leave us a review! 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Judith S. on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
My only complaint was that it took 2 hours longer than they told us and we had to wait
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/22/2018 03:47 AM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/22/2018

Thank you for taking the time to leave us a review! We do apologize for the delays while your vehicle was being serviced.

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied! "
I have had all my service work done on my vehicles at Fuccillo! The maintenance work is always done in a timely manner. I know what the cost will be and if additional repairs are needed I am informed first before any work is done! No surprises! I get email reminders of my appointment and I can wait comfortably for my car...everything is explained before payment is made...overall very satisfied!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:49 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/20/2018

Thank you for taking the time to leave us this review! Very happy to hear That my service team is taking such great care of you! We look forward to seeing you again for service!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Michael A. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy"
Got in on time work was done in less than an hour. No problem!
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 02:46 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/19/2018

Thank you for taking the time to leave us a review! We appreciate your business! 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Timothy Y. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is professional "
All was great
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/18/2018 08:52 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/18/2018

Thank you for the five star service review! 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Patricia D. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Appointment is always on time and not too long. Great place to relax while waiting
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/18/2018 04:30 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/18/2018

Thank you for the review! We look forward to seeing you again for your next service!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"ok"
its ok
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 11:33 AM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/16/2018

Thank you for the review!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and polite"
It was a good experience
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 11:07 AM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/16/2018

Thank you for taking the time to leave us a 5 star review! 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Linda E. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The fact your sales associates listen to both good and bad experiences"
It is always a pleasure to deal with Nick when having my Tuscan or Sonata car(s) serviced. Always polite and keeps you up to date as to the approx. time your vehicle will be ready. Thank you Nick for making my experience a great one.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 05:17 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/14/2018

Thank you for taking the time to leave us a review! Glad to hear Nick has been treating you so well!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Did service in a timely manner. Did everything that was supposed to be done.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 02:22 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/14/2018

Thank you for the 5 star service review! We look forward to seeing you again. 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
We get great service at Fucillo in Schenectady. Always friendly!!! We wish there was one closer to home for us though.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 01:14 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/13/2018

Thank you for the 5 star review!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Rafael S. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
I showed up early, for my appointment, and was taken care of rather quickly. My car was in and out and I was treated very nicely. Very great place to go
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 12:30 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/13/2018

Glad to hear that your experience with the service department went so smoothly. Thank you for the review.

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Patricia P. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very helpful
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:29 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/13/2018

Thank you for taking the time to leave our service department a review!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Pamela R. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel Review"
The staff were polite and friendly. The wait area was clean and comfortable. The service time was within an hour and I was on my way! Thank you!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/12/2018 09:50 AM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/13/2018

Thank you for the 5 star service review! We look forward to seeing you again for your next service 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
George B. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always couteous and helpful"
great job as always.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/12/2018 07:45 AM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/13/2018

Glad to hear our service team took such great care of you! Thank You for the review!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Jiovanny S. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Mike is a good worker and dod great with my service last time.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/11/2018 01:41 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/13/2018

Thank you for taking the time to leave us a 5 star review. Glad to hear that your experience with Mike went so well

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Michael R. on 02/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ok "
Parking lot needed to be plowed better. No designated cutomer service parking area
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/09/2018 12:17 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/09/2018

Thank you for taking the time to leave us a review. 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/13/2018

Thank you for taking the time to leave us a review. We apologize for the parking inconvience, we are working on cleaning up our lot as designating parking spots. 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Lee B. on 02/06/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Doing the job right"
They care about the job being done properly and completely
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/06/2018 07:39 PM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/07/2018

Thank you for taking the time to leave us a review! 

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Barbara F. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Have been customers for 17 years. The staff knows us "
New changes at dealership. Miss that you no longer sell Genesis. My husband and I both drive one. Staff are very friendly.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/06/2018 10:40 AM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/06/2018

Thank you for taking the time to leave us a review! We appreciate your business!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
Mary P. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Always professional and friendly. Job done to complete satisfaction.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/24/2018
Service Type: Repair
Review Created: 02/03/2018 05:58 AM
JAMES M C., Service Manager at Fuccillo Hyundai responded on 02/03/2018

Thank you for taking the time to leave us a 5 star service review! We look forward to seeing you again!

Jamie Clark
Service Manager
(518) 382-0274
jaclark@fuccillo.com
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