Fuccillo Hyundai

was very nervous about the recall but was assured from your service dept. that it was nothing to worry about and that it would take no time at all. I bought the vehicle second hand from Excellent autos so that's why I won't be coming there for my service they do it.

I love the car but was a bit disappointed with the service experience after reading the service report
and noting that filters were recommended but not installed...unless my interpretation is in error.

Estimate always accurate, courteous and informed personnel.

Friendly staff

I went for my routine oil change and asked them to look at my brakes. After looking it was determined I needed some brake work and was told it'd be 2 1/2 hrs. I asked for a ride which they provided. Job was done in an hour, much to my surprise. When shuttle driver came to get me, he said he had to pick up another person. Other person was not at pick up spot. Driver tried numerous times to call to dealership and let them know. He refused to take me back said he was under strict orders to remain until he picked up other person ( we were about 2 miles from dealership). Finally he got hold of dealer and they contacted other passenger. Drivers should be given contact info of all riders they are picking up. I shouldn't be penalized by having to wait 15 minutes in shuttle, while trying to find another rider.

Service was completed in the time frame I was told; service always very good; a wiper blade that was out of stock was mailed to me and I received it in a few days.

I was late and they still worked on my car and I was thankful for that, the service was very good.

Service was performed on time and to my expectations

Friendly and efficient

Obtained service easily and in a timely and professional manner.

Your prices went up (ALOT) $40.00+ to plug a tire hits the pockets kinda hard. Otherwise, the services staff guys are very professional and nice.

Always a good trip but I may need to stop back to have the service reminder (dashboard) reset.

I brought my 2017 sonata in for oil and filter change, tire rotation and a recall. They completed the work very quickly and i was on my way well within an hour. No complaints here.

Fast and excellent service. Thank you

everyone was very nice and very helpful I was in and out very quickly and was very satisfied with everything

the only thing wrong with this place is the service writers

The dealership service advisor should always work in favor of the customer and help to save $$$$ as much as possible. However, this time I felt like they tried to rip as much as $$$$ from me.
In my view, if the service advisor honestly suggests the customer that a specific service is a must then only get it done, then, they would earn lot more business.
I am saying so because when I discussed this service details with my manager and team in my office in the New York State Government office, they suggested that never go to your service center and your advisors always do this.

The professionalism of all employed

In and out in an hour

A Clean Comfortable Place to wait for your car and the wait it's long