Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1261 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.5000025/5rating 1.5000025rating 1.5000025rating 1.5000025rating 1.5000025
98% Would Recommend
Latest Review about 8 hours ago

Reviews


TL
Tony L.
Encinitas, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Tony said he's been going to the business for years and works with Tom. He said the staff let him know of pending problems.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 12/20/2018

Thanks Tony!

Tom Morrell
Service Manager
760-436-3337

DC
Donna C.
Encinitas, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Quick smog check
I’ve used Fergusons for a few years now and they’re consistently quick and offer a coupon to make smog checks as painless as possible. I appreciate that!
Tom M., Service Manager from Furgerson's Garage responded on 12/10/2018

Thanks Donna. We are very pleased you came in!

Tom Morrell
Service Manager
760-436-3337

DS
David S.
Carlsbad, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
David said they were prompt, up front with the pricing, and gave an estimate they kept.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 12/10/2018

Thanks David- we appreciate your input

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Carlsbad, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Excellent customer service!
Super excited to have found a mechanic that's as passionate about getting our '65 Malibu into good shape as we are. Justin has been amazing to work with...he's very thorough and pays attention to the small details. Our car has its share of quirks, and Fergerson's patiently sorts everything out and comes up with solutions to make the car more safe, more fun to drive...and louder and faster....our other two requests!

DV
Delaiea V.
Cardiff By The Sea, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Service
Honest, competent, friendly shop.
Tom M., Service Manager from Furgerson's Garage responded on 11/30/2018

Thank you so much Delaiea

Tom Morrell
Service Manager
760-436-3337

TC
Tom C.
Cardiff By The Sea, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
great service
quick, knowledgeable, turnaround.
Tom M., Service Manager from Furgerson's Garage responded on 11/30/2018

Thanks Tom, you're the greatest!

Tom Morrell
Service Manager
760-436-3337

LF
Linda F.
Carlsbad, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great resource!
Fast work and great prices!
Tom M., Service Manager from Furgerson's Garage responded on 11/30/2018

Thank you Linda, we appreciate your patronage

Tom Morrell
Service Manager
760-436-3337

RS
Robert S.
Solana Beach, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Always consistently great
Ferguson's always treats me professionally, efficiently, effectively, and most importantly, friendly.
Tom M., Service Manager from Furgerson's Garage responded on 11/28/2018

Glad to be of service Robert, Thank you.

Tom Morrell
Service Manager
760-436-3337

MN
Mark N.
Cardiff By The Sea, CA
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
RV smog check
Furgesons got me in and out quickly before work. Very efficient .....as usual
Tom M., Service Manager from Furgerson's Garage responded on 11/28/2018

Thanks Mark!

Tom Morrell
Service Manager
760-436-3337

JF
Jane F.
Del Mar, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Prompt Service, Great Attitude
Ferguson's can always be relied on to fix problems, no matter how big or small. They are honest, courteous, know what they're doing and fix things quickly.
Tom M., Service Manager from Furgerson's Garage responded on 11/28/2018

Thank you Jane, we really appreciate your review, it pleases us very much to us to hear your kind words.

Tom Morrell
Service Manager
760-436-3337

NH
Nellie H.
Carlsbad, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Amazing Service
Service was quick and easy, just like they said. The place is very clean and everyone has a good attitude. Thank you, I will be back.
Tom M., Service Manager from Furgerson's Garage responded on 11/28/2018

Thanks Nellie, we hope that you come and see us again sometime!

Tom Morrell
Service Manager
760-436-3337

KF
Karl F.
Encinitas, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Karl said he had the best experience at this business.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 11/28/2018

Thank You Karl

Tom Morrell
Service Manager
760-436-3337

RC
Ryan C.
Carlsbad, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Superb service
Took my 2005 Jeep Liberty in with some awfull noise coming from the engine. Justin quickly asked me what Fergerson’s Garage can assist with, they quickly diagnosed the issue and throughly informed me of the issue. They were able to get me my vehicle the very next day. Honest and quality shop! Great work.
Tom M., Service Manager from Furgerson's Garage responded on 11/26/2018

Thank You Ryan! We appreciate your trust and patronage

Tom Morrell
Service Manager
760-436-3337

SW
Shane W.
Austin, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Quick and friendly
Went in for a SMOG check. Staff was welcoming and friendly. Quoted me about 30 mins and being as they weren't busy they were done much sooner. Also best prices for repairs and testing compared to other small shop garages in the area.
Tom M., Service Manager from Furgerson's Garage responded on 11/21/2018

Thank you Shane! we really appreciate your review

Tom Morrell
Service Manager
760-436-3337

CM
Catherine M.
Carlsbad, CA
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Great local repairs.
Have been going to Furgerson's for years. Friendly, knowledgeable, prompt and good prices too!
Tom M., Service Manager from Furgerson's Garage responded on 11/20/2018

Thank you Catherine, we appreciate the good words

Tom Morrell
Service Manager
760-436-3337

CA
Colby A.
Solana Beach, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Colby said the service was prompt and he was given the information he needed.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 11/26/2018

Thanks Colby

Tom Morrell
Service Manager
760-436-3337

BS
Bart S.
Encinitas, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Regular Service
Outstanding as usual!
Tom M., Service Manager from Furgerson's Garage responded on 11/20/2018

Thank you Bart

Tom Morrell
Service Manager
760-436-3337

LW
Lori W.
Santa Cruz, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Perfect
Helpful, courteous staff. Prompt and reliable. Highly recommend.
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2018

Thank you Lori, We appreciate your feedback

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018
Quick service
Smog check in less than 30 min!
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2018

Thanks for your review

Tom Morrell
Service Manager
760-436-3337

LM
Lane M.
Solana Beach, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Friendly efficient informative and good work
Could not ask for better service. Staff knowledgeable and garage staffed with expert technicians.
Tom M., Service Manager from Furgerson's Garage responded on 11/14/2018

Thank you very much for the great review Lane!

Tom Morrell
Service Manager
760-436-3337