ReScore Reviews™ (3)

Overall Rating 3.66667/5Overall Rating 3.66667/5Overall Rating 3.66667/5rating 3.66667rating 3.66667
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98% Would Recommend
Latest Review 2 days ago
Review for Furgerson's Garage
Richard P. on 05/14/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"price gauging"
We don't like going to the dealership cause they rob you blind. Unfortunately I'm getting the same experience from your dealership.
Vehicle: BMW 330Ci
Service Date: 05/06/2015
Review Created: 05/14/2015 07:23 PM
Brad and C., President/Owner at Furgerson's Garage responded on 05/19/2015

Furgerson's Garage pricing is very competitive with other AAA approved independent auto repair shops in Encinitas, and far less expensive than the local BMW dealer.  We use the highest quality replacement parts, employ only ASE Certified Master Technicians with extensive experience, all backed by an industry leading 2 year/24,000 mile warranty. We agree that it is unfortunate that your high mileage BMW had an additional cooling system fault 5 months and 3000 miles later. There are numerous plastic, rubber, and aluminum parts that make up the cooling system and have the possibility of failure. The secondary failure that occurred was undetectable and not present at the time of initial cooling system repairs. High mileage European vehicles commonly need frequent and extensive repairs. The technicians employed at Furgerson's use their professional judgment based on the customers vehicle condition and the customers best interest when recommending necessary repairs. We consulted with the Master Technician who repaired your vehicle, and he stated: " I only recommended the absolute necessary repairs to the 330 BMW". Furgerson's Garage has been in business since 1981 providing the highest quality repairs, using the best parts available, at a fair price. We hope this information helps clarify the value you receive at our facility. Thank you for business.

Bradley L. Dow II
(760) 436-3337