Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 1330 Reviews )

ReScore Reviews™ (5)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
98% Would Recommend
Latest Review 3 days ago

Reviews


PS
Paul S.
Encinitas, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019
Cobra help
Justin & Tony were extremely helpful with getting my husband’s Cobra replica running again. Able to troubleshoot to find defective ignition switch which was quickly replaced with Factory Five part. Kept us informed each step of the way & babied the “baby”.

Verified Customer
Encinitas, CA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Quick service
Came in for a smog check. Was told my car would be ready in 1 hour and was ready in 35 minutes. They were great!
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2019

Thnaks for your great review!

Tom Morrell
Service Manager
760-436-3337

BK
Bob K.
Encinitas, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Great employees!!
35 years of using the Best garage in North County
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2019

Thanks Bob

Tom Morrell
Service Manager
760-436-3337

LO
Liz O.
Encinitas, CA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
very responsive and friendly
Been a customer for many years and always have a good experience. Quick turn around repair times friendly staff and dependable .
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2019

Thank you very much Liz!

Tom Morrell
Service Manager
760-436-3337

DC
Dan C.
Encinitas, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Great Service Experience
My 10 year old Murano needed a major service and Furgerson's completed all of the work in one day. I am very pleased with the attention to detail and customer service provided by Furgerson's. I will continue to use Furgerson's for all of my auto maintenance needs including periodic oil service, smog certification, and battery replacements. Furgerson's quality of work and reasonable pricing are commendable.
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2019

Thanks for the great review Dan! 

Tom Morrell
Service Manager
760-436-3337

KO
Karen O.
Encinitas, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Kind, happy, and helpful people.
I have been going to Furgersons for many years with many different cars and they have always done a great job. The people who work there are so wonderful. I love this place!
Tom M., Service Manager from Furgerson's Garage responded on 11/14/2019

Thank you so much Karen, we really appreciate your kind words and the great review

Tom Morrell
Service Manager
760-436-3337

SC
Shawn C.
Encinitas, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Shawn said the staff are good.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 11/14/2019

Thanks Shawn, we are glad you came in!

Tom Morrell
Service Manager
760-436-3337

TE
Taylor E.
Cardiff By The Sea, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Taylor said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 11/14/2019

Thanks Taylor!

Tom Morrell
Service Manager
760-436-3337

EC
Eric C.
Encinitas, CA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Eric said the business was close to his house and they had good customer service.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 11/14/2019

Thank you very much for the great review!

Tom Morrell
Service Manager
760-436-3337

SR
Steve R.
Cardiff By The Sea, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Great communication. Customer focused.
Furgerson's treats your vehicle as if it were one of their very own.

MB
Marjorie B.
Carlsbad, CA
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Marjorie said she has been going to this business for years and they have always been kind to her.
This review was collected via phone interview by Customer Research Inc.

MD
Michelle D.
Encinitas, CA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019
Nice Staff
I like how easy it is to make an appointment and the staff is very friendly. They do a great job in taking care of my car’s needs.
Tom M., Service Manager from Furgerson's Garage responded on 11/05/2019

Thank you Michelle, we are glad to be of service.

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Oil change mix up
Thanks for responding and making an offer to make up for the inconvenience

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2019
Screwed up on oil change
Should have offered me something for the inconvenience
Tom M., Service Manager from Furgerson's Garage responded on 11/07/2019

Thanks for your response. You are right, we should have offered you something for your inconvenience. Please give me a call so we can talk about it. Im sorry that I was remiss and should have taken better care of you during your visit.

Tom Morrell
Service Manager
760-436-3337
Tom M., Service Manager from Furgerson's Garage responded on 11/11/2019

Thank you very much.

Tom Morrell
Service Manager
760-436-3337

SE
Sam E.
San Diego, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Great customer service and professionalism
Top mechanic shop. All staff and mechanic very professional and knowledgeable. 5 stars all the way
Tom M., Service Manager from Furgerson's Garage responded on 11/05/2019

Thank you Sam for the great review! we really appreciate it

Tom Morrell
Service Manager
760-436-3337

AD
Anne D.
San Diego, CA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
They are the best
They are the best. I would not trust anyone else to service my cars. Professional, knowledgeable, trustworthy. I drive german cars and i highlight recommended them.
Tom M., Service Manager from Furgerson's Garage responded on 10/31/2019

Thank you Anne!

Tom Morrell
Service Manager
760-436-3337

RH
Rob H.
Carlsbad, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Smog test
Always fair and honest
Tom M., Service Manager from Furgerson's Garage responded on 10/31/2019

Thank you Rob!

Tom Morrell
Service Manager
760-436-3337

BD
Bradley L. D.
Encinitas, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Fixed my daughters Jeep before a big trip, without an appointment!
Thanks Tony and Justin for fixing my daughters Jeep before her trip to the desert. You guys are always awesome!
Tom M., Service Manager from Furgerson's Garage responded on 10/31/2019

Thanks Brad, We appreciate your business.

Tom Morrell
Service Manager
760-436-3337

LB
Larry B.
Oceanside, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Larry said the staff got him in without an appointment. They were receptive and completed the smog check.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 10/30/2019

Thanks Larry!

Tom Morrell
Service Manager
760-436-3337

RS
Robert S.
Carlsbad, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019
Great Service
My family has been coming here for years, but this was a first for me. They were honest, provided a great service and got me fixed without breaking the bank. I will be returning if I have any issues in the future. Thanks Furgeson's Garage.
Tom M., Service Manager from Furgerson's Garage responded on 10/29/2019

Thank you Robert, We appreciate your great review!

Tom Morrell
Service Manager
760-436-3337

GB
Gilbert B.
Encinitas, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
Justin
Very friendly and professional, keep me informed