Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 268 Reviews )

100% Would Recommend
Latest Review 6 days ago

Reviews


MG
Maria G.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Maria said the service at this business is good. The manager of the facility is exceptional and trustworthy.
This review was collected via phone interview by Customer Research Inc.

AT
Ashot T.
California
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Ashot said the staff have a good customer service.
This review was collected via phone interview by Customer Research Inc.

SS
Sarah S.
California
BMW X1
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2019 Category: Service
Sarah said when this business called to say her vehicle was complete, she was told the paperwork was done. When she arrived to pick up her vehicle, the paperwork was not done, and she had to wait quite awhile.
This review was collected via phone interview by Customer Research Inc.

LD
Lydia D.
California
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Lydia said they are professional, fast, they keep it simple and do a good job. They are really good at what they do.
This review was collected via phone interview by Customer Research Inc.

SA
SHELDON A.
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Honest and Fast
I am always impressed by the team at Future Auto Service. They are the best. Competent, honest and efficient. Thanks guys

MD
Mr./Ms. D.
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Best Service Ever for my BMWx5
CLEANEST MECHANIC SHOP EVER WITH GREAT WAITING AREA. GREAT LOW PRICES WITH QUALITY JOB THEY DO!

TV
TONY V.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Excellent service
Excellent service!!

HV
Hasmik V.
California
INFINITI EX35
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/24/2019 Category: Service
Hasmik said that it was not bad. Her vehicle is fine. Now there are issues with leaking oil or the transmission. The guy there was really nice.
This review was collected via phone interview by Customer Research Inc.

WH
WAYNE H.
Simi Valley, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Great service, good price.
Always a pleasure!

TC
TIMOTHY C.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
BMW repair
We received a excellent customer service, for the repair of my BMW, I will recommend Future Auto repair shop with my friends and relatives.

Verified Customer
Northridge, CA
Lexus NX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
35K Lexus Service
Future Auto was amazing - saved me from having to pay dealership pricing for my 35k service of my Lexus. Dropped my car at 9am and picked it up at 12:30pm the same day. Dream of a visit!

CB
CAROLE B.
Burbank, CA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Outstanding service and honest
Future Auto is the best in every way. They are honest and their work is extremely professional. Fair pricing with honest estimates for work needed
Courteous and respectful
Shop is immaculate and give outstanding service

They are top notch!

JG
Jadarya G.
Pasadena, CA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Jadarya said Jose, Raffi and Chenny are the best. They're accommodating, straight forward and he trusts them. Arthur always makes sure he has a ride and is taken care of.
This review was collected via phone interview by Customer Research Inc.

WH
WAYNE H.
Simi Valley, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Great service, good price.
Always a pleasure. Great people!

KS
Kevin S.
California
Scion FR-S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Kevin said the business had really good service, they were fast and friendly.
This review was collected via phone interview by Customer Research Inc.

SA
Sheldon A.
California
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Sheldon said the service was speedy and the employees are very friendly.
This review was collected via phone interview by Customer Research Inc.

MD
Mr./Ms. D.
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019
Best mechanic shop in LA
Honest people , great service with affordable prices , customer waiting area is awesome ,
10 Stars for this place

JP
Juan P.
Downey, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Juan said he was very happy with the business. They treated him very nice and he was very satisfied. He added he felt good about the people who work there.
This review was collected via phone interview by Customer Research Inc.

OT
Onik T.
California
Audi S7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Onik said he has been going to this business for 15 years. He said he appreciates their honesty, and their great and fantastic service.
This review was collected via phone interview by Customer Research Inc.

MG
MATT G.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019
Great Service. Honest and Professional.
Rafo was very accommodating. Told me exactly what needed to be done with my car and helped me out in every way possible to have it fixed correctly. He provided hourly feedback on when my car would be finished. Hard-working professionals.

Displaying Review 1 - 20 of 268 in total