ReScore Reviews™ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Dawna R. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful staff"
Excellant
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:59 AM
John M L., Service Manager at Fiesta Hyundai responded on 11/18/2017

I just wanted to thank you for returning your survey.
Glad we were  able to complete your service needs to your satisfaction

Simmons J. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe trip"
Service was really great - service department was super about informing about when my car would be done
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 08:44 PM
John M L., Service Manager at Fiesta Hyundai responded on 11/18/2017

thank you for the great survey.
you are a valuable fiesta customer

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"None "
Good place
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/17/2017 05:42 PM
John M L., Service Manager at Fiesta Hyundai responded on 11/18/2017

We want to thank you for being a  great Fiesta customer.
and thank you for returning your completely satisfied survey.

Roybal D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Panoramic Sunroof "
There was an issue with my sunroof that required major work. I had to take my car in and leave it for about 3 weeks. However Mike the service manager and Ovi did a great job and assisted me in every way possible. Mike was able to get me a loaner car so i didn't have to worry about renting a car. Ovi called me frequently and kept me updated on what was happening with my car. This hasn't been the first time that my car has been serviced by Hyundai but every time i have been treated great and Ovi and Mike are always very helpful. Will definitely be back for any future maintenance and services need for my Sonota.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/17/2017 09:00 AM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/17/2017

Thank you for your wonderful review see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service."
Reasonable wait time and Coupons make service affordable. Service personnel are friendly and professional.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 07:45 PM
John M L., Service Manager at Fiesta Hyundai responded on 11/15/2017

Thank you for returning your survey.
We are happy you are completely satisfied with our service and staff.
we look forward to your next visit.

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly service, efficient"
Ovy is always wonderful. Everything is always ready when I come in; be it to drop off or pick up
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:09 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/14/2017

Thank you for your great review see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Talamante R. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Orvy is very professional and helpful."
Great care, great people.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 10:32 AM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/13/2017

Thank you for your wonderful review see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Scull S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Ovy's attention on customers."
Trust Ovy for his understanding, awareness of his customers needs, courteous, professional and understanding of what we need. when he was transferred back from Nissan, I serviced my car in Fiesta Hyundai. I also serviced my car in Nissan when he was there for some time.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/08/2017 04:27 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/08/2017

Thank you for your great response see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Cripps D. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE SERVICE DEPARTMENT IS SUBERB. THEY ALL ARE KIND AND THEY MAKE YOU FEEL IMPORTANT. THEY DON'T FOR GET YOU!!!"
SEE ABOVE
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/07/2017 12:57 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/07/2017

Thank you for your great review see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Verified Customer on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/06/2017 05:36 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/07/2017

Thank you for your great review see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Chavez M. on 11/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"nice"
good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/26/2017
Service Type: Repair
Review Created: 11/05/2017 05:22 AM
John M L., Service Manager at Fiesta Hyundai responded on 11/05/2017

Thank you for taking the time to complete your survey
Please let me know if i can be of any assistance

Rebecca C. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and inspection"
great.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 11/04/2017 10:00 PM
John M L., Service Manager at Fiesta Hyundai responded on 11/05/2017

Thank you for taking the time to complete your survey.
We are glad we were able to satisfy your needs.

Padilla J. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good work done in a timely fashion"
Ovie was very nice and efficient.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 11/03/2017 07:30 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/06/2017

Thank you for your great response see you next visit

octaviano vigil
service advisor
(505)-428-7100
Jaxtimer J. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding customer service!"
I appreciated how quickly we were seen for an engine problem.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/03/2017 01:20 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/03/2017

Thank you for your wonderful response see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Klein W. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service rep was outstanding and very friendly."
The reason for the "not likely" posts is because I am a out-of-state customer and probably will not be in the Santa Fe area again. Same reason for the recommend item below.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/03/2017 08:18 AM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/03/2017

Thank you for your great response :)

octaviano vigil
service advisor
(505)-428-7100
Luckie S. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work!"
Very timely, and friendly staff!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/01/2017 02:12 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/01/2017

Thank you for wonderful response see you next visit

octaviano vigil
service advisor
(505)-428-7100
Andrea A. on 11/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
see survey
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/01/2017 07:17 AM
Octaviano V., service advisor at Fiesta Hyundai responded on 11/01/2017

Thank you for your good review see you next visit

octaviano vigil
service advisor
(505)-428-7100
Pacheco J. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service be stop"
The service manager was awesome. Polite, informative and helpful.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Repair
Review Created: 10/30/2017 07:01 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 10/31/2017

Thank you for your great review see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Sotomayor F. on 10/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast, Friendly and Efficient"
I was pleased with the quality of service provided by Fiesta Hyundai. They were able to get my car taken care of in a timely manner and also provided a comfortable waiting area. I will definately go back
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/30/2017 07:45 AM
Octaviano V., service advisor at Fiesta Hyundai responded on 10/30/2017

Thank you for your good review see you next visit

octaviano vigil
service advisor
(505)-428-7100
Harlan R. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service."
Very knowledgable people.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/28/2017 09:39 AM
John M L., Service Manager at Fiesta Hyundai responded on 10/29/2017

We would like to thank you for your great survey response.
please let me know if you need anything

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