Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

687 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.399997/5Overall Rating 4.399997/5Overall Rating 4.399997/5Overall Rating 4.399997/5rating 4.399997
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


ME
Martinez E.
Alcalde, NM
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Recall fix
The gentlemen there were very informative. They gave me some great tips. Very polite.
Octaviano V., service advisor from Fiesta Hyundai responded on 01/15/2019

Thank you for completing the survey we do appriciate the great response see you next visit

octaviano vigil
service advisor
(505)-428-7100

Verified Customer
Santa Fe, NM
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
service department.
Ovy, the service rep is the reason we keep coming back
Octaviano V., service advisor from Fiesta Hyundai responded on 01/15/2019

Thank you for your wonderful review see you next visit

octaviano vigil
service advisor
(505)-428-7100

RD
Rios D.
Santa Fe, NM
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Service department
Fiesta Santa Fe, service was great. They took care of my needs. They were professional and friendly. They even let me know about a service update I needed.
Octaviano V., service advisor from Fiesta Hyundai responded on 01/15/2019

Thank you for your great review see you next visit

octaviano vigil
service advisor
(505)-428-7100

AL
Armijo L.
Santa Fe, NM
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Service
Great service
Octaviano V., service advisor from Fiesta Hyundai responded on 01/15/2019

Thank you for your wonderful response see you next visit

octaviano vigil
service advisor
(505)-428-7100

JV
Jones V.
Santa Fe, NM
2005 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Air bag warning light
The problem was recurring from several months ago. The computer information was accurate and assisted the techs to identify the problem and fix it quickly. I appreciate the friendly and professional service personnel. The clean waiting area, with coffee, is also appreciated.
Octaviano V., service advisor from Fiesta Hyundai responded on 01/15/2019

Thank you for your great review see you next visit

octaviano vigil
service advisor
(505)-428-7100

EM
Escudero M.
Santa Fe, NM
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Service and customer service always very professional
Very convenient for me from my home. Again customer service is always great end professional.
Octaviano V., service advisor from Fiesta Hyundai responded on 01/14/2019

Thank you for taking your time to complete the survey we do appriciate the great review see you next visit

octaviano vigil
service advisor
(505)-428-7100

VB
Valdez B.
Alcalde, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
2017 tucsun
N/A
Octaviano V., service advisor from Fiesta Hyundai responded on 01/14/2019

Thank you for your wonderful review see you next visit

octaviano vigil
service advisor
(505)-428-7100

Verified Customer
Santa Fe, NM
2005 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
headlight replacement
We're able to replace headlight immediately., which allowed me to drive that evening.
Octaviano V., service advisor from Fiesta Hyundai responded on 01/11/2019

Just wanted to take time to thank you for returning your survey.
If you have time i would like to discuss what we could next time to make you completely satisfied.
If you need any thing please let us know.
Looking forward to your next visit.
Mike Leary
505-955-1044
mike_leary@fiestaautogroup.com

octaviano vigil
service advisor
(505)-428-7100

CD
Carlisle D.
Los Alamos, NM
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
N/A
N/A
JOHN M L., Service Manager from Fiesta Hyundai responded on 01/07/2019

Thank you for returning your survey.
please let us know if you need anything.
we look forward to your next visit


AR
Aragon R.
Santa Fe, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Satisfied
Great, friendly, helpful people
Octaviano V., service advisor from Fiesta Hyundai responded on 12/29/2018

Thank you for completing the survey we do appreciate the great review see you next visit

octaviano vigil
service advisor
(505)-428-7100

RD
Rios D.
Santa Fe, NM
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
2018 Sonata
I was pleased with the overall service experience. The service dept. went above and beyond. The 2018 Sonata though I was bothered with as I do not feel it should have had that issue. There should be better quality control on your product. I will also be honest if they would not have found the problem I would have traded it in for another brand of vehicle. Hopefully I don’t have any other issues as then I will trade it in.
Octaviano V., service advisor from Fiesta Hyundai responded on 12/27/2018

Thank you for your great review see you next visit

octaviano vigil
service advisor
(505)-428-7100

HA
Hull A.
Santa Fe, NM
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Ovy
He remembers my name & treats me like I own a Maserati instead of a Hyundai.
JOHN M L., Service Manager from Fiesta Hyundai responded on 12/26/2018

Thank you for returning your survey for us.
Everyone at Fiesta Hyundai strives to make every customer
completely satisfied.We look forward to your next visit.


GL
Garson L.
Santa Fe, NM
2017 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
review
great service and communication
JOHN M L., Service Manager from Fiesta Hyundai responded on 12/26/2018

Thank you for returning your survey for us.
Everyone at Fiesta Hyundai strives to make every customer
completely satisfied.We look forward to your next visit.


HP
Hinds P.
Santa Fe, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
Great service
Always do a great job
JOHN M L., Service Manager from Fiesta Hyundai responded on 12/24/2018

Thank you for returning your survey for us.
It means a lot to everyone at Fiesta Hyundai. 
We strive to make every customer completely satisfied.
We look forward to your next visit.


DG
Dimonte G.
Santa Fe, NM
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Good service and timely
Fiesta Hyundai replaced my spark plugs two weeks ago as part of the 100,000 mile service. It was easy to make the appointment and they provided the service on time and within the allocated 3 hours. I appreciated that they were friendly and had my prior service records available to review, so that the service on my 2008 Santa Fe was up to date.
JOHN M L., Service Manager from Fiesta Hyundai responded on 12/22/2018

We would like to thank you for returning your survey for us.
It means a lot to us at Fiesta Hyundai.  We strive to make every customer completely satisfied.
We look forward to your next visit.


HG
Huckabee G.
Santa Fe, NM
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Service Dept
My vehicle is always serviced on a timely manner.
JOHN M L., Service Manager from Fiesta Hyundai responded on 12/22/2018

We would like to thank you for returning your survey for us.
It means  We strive to make every customer completely satisfied.
We look forward to your next visit.


FM
Fleur M.
El Prado, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
The Service department was awesome!!!!
Abel, Ovi and Mike were totally on the ball with my car. I am super pleased!
Octaviano V., service advisor from Fiesta Hyundai responded on 12/21/2018

Thank you for your great review see you next visit

octaviano vigil
service advisor
(505)-428-7100
JOHN M L., Service Manager from Fiesta Hyundai responded on 12/21/2018

I just want to thank you for your patience
and understanding.
Your are one our best customer and we look forward to serving you in the future.
Thank you from everyone at Fiesta.


SL
Solomon L.
Santa Fe, NM
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Always a pleasure to be greeted at Fiesta.
The young man at the desk is a delight. So helpful and polite !
Octaviano V., service advisor from Fiesta Hyundai responded on 12/21/2018

Just wanted to thank you for the great review and taking your time to complete the survey we will see you next visit

octaviano vigil
service advisor
(505)-428-7100

MA
Martinez A.
Santa Fe, NM
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018 Category: Service
Always Great
Always a great experience. Thank you Ovy !
Octaviano V., service advisor from Fiesta Hyundai responded on 12/19/2018

Thank you for uyour great review see you next visit

octaviano vigil
service advisor
(505)-428-7100

CC
Chavez C.
Santa Fe, NM
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Terrific experience
The service was fast and I was treated with respect and professionalism.
Octaviano V., service advisor from Fiesta Hyundai responded on 12/18/2018

Thank you for your great response see you next visit

octaviano vigil
service advisor
(505)-428-7100