Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1130 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.3333321/5Overall Rating 4.3333321/5Overall Rating 4.3333321/5Overall Rating 4.3333321/5rating 4.3333321
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
96% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


DJ
Diana J.
Plattsburgh, NY
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Excellent Service
Some of the most polite individuals I’ve ever encountered at a dealership. Customer service is a must after purchasing a car and your dealership is five star. Thank you

MM
Michael M.
Plattsburgh, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
GREAT SERVICE
I have bought over 10 new vehicles from Garvey between me and my wife. Service is the BEST !!! Whenever I call service , Joe in service is always cheerful and helpful...Joe is one of the main reasons I keep returning to Garveys..

Verified Customer
Plattsburgh, NY
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2018 Category: Service
Friendly people
Everyone is always very nice. Needs to pay better attention to scheduling appointments when they're supposed to be scheduled.
KEITH P., Service Manager from Garvey Hyundai North responded on 11/20/2018

Thank you for your review Have a Happy Holiday !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

CE
Christopher E.
Vermontville, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
very friendly and helpful
convient
KEITH P., Service Manager from Garvey Hyundai North responded on 11/19/2018

Thank you and have a Excellent Holiday .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

WS
Wesley S.
Au Sable Forks, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Vibration in rear of vehicle.
We had purchased a new Hyundai Santa Fe and after a couple of days we noticed a vibration in the rear of the car. I called your repair dept. but was told they had quite a backup. When I told him I had to go to Worchester, Mass he fitted me into his schedule. It ended up an out of balance tire and was quickly take care of. Thank you to the service department































when
KEITH P., Service Manager from Garvey Hyundai North responded on 11/15/2018

Thank you for your review. We hope you had a safe trip . The Team at Garvey wishes you a Happy Holiday .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

PF
Paolo F.
Plattsburgh, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service
Consistent great service you can trust
KEITH P., Service Manager from Garvey Hyundai North responded on 11/14/2018

Thank you and have a excellent safe Holiday.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

RL
Ronald L.
Massena, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Friendly, courteous, on-time
At my request they were able to get us in a half hour earlier than our scheduled appointment. I appreciate that since we had 1.5 hour drive home.
KEITH P., Service Manager from Garvey Hyundai North responded on 11/14/2018

Thank you for completing your review. Happy Holiday .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

MS
Marianne S.
Peru, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
The people are so helpful
In and out in no time.
KEITH P., Service Manager from Garvey Hyundai North responded on 11/13/2018

Thank you and Happy Holiday .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

WJ
William J.
Jay, NY
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great service department
Garvey Hyundai always takes good care of us. It's nice to know that they give an honest assessment of what needs to be done without adding a lot of unnecessary extras.
KEITH P., Service Manager from Garvey Hyundai North responded on 11/13/2018

Thank you and have a Happy Holiday !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

SW
Sheila W.
Potsdam, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Review
Good
KEITH P., Service Manager from Garvey Hyundai North responded on 10/31/2018

Thank you for completing your review. Have a good day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

SR
Sherri R.
Morrisonville, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Great service!
Keith and his service team are always so pleasant and courteous. I am always pleased with the service and the friendliness of everyone at Garvey.
KEITH P., Service Manager from Garvey Hyundai North responded on 10/30/2018

Thank you very much for your feedback. We all look forward in seeing your smiling face and your new puppy . Have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

CG
Candace G.
Plattsburgh, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Great Service!
The customer service people are very nice and go out of their way to make sure their customers are happy and satisfied.
KEITH P., Service Manager from Garvey Hyundai North responded on 10/26/2018

Thank you for your review . We appreciate your business .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

MV
Marie V.
Plattsburgh, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
You give great service,
Very well done, and i like the quick service,
KEITH P., Service Manager from Garvey Hyundai North responded on 10/26/2018

Thank you and have a good weekend .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

RL
Robert L.
Peru, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Service
Oil and inspection
KEITH P., Service Manager from Garvey Hyundai North responded on 10/25/2018

Thank you for completing yor review. Have a nice day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JK
John K.
Port Washington, NY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Change in tires
Well done
KEITH P., Service Manager from Garvey Hyundai North responded on 10/24/2018

Thank you for taking the time to write your review. The Garvey Team appreciates your feedback and youir business .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JC
Joseph C.
Lyon Mountain, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Thank you for your service
Thank you for everything.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/23/2018 Category: Service
Speedy service
Friendly people
KEITH P., Service Manager from Garvey Hyundai North responded on 10/23/2018

Thank you for completing your review. I will reach out to you to Discuse your service visit .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Swanton, VT
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Fast service
Thank you for fitting me in for an oil change.
KEITH P., Service Manager from Garvey Hyundai North responded on 10/23/2018

Thank you for taking the time to write your SureCritic review . We diffidently appreciate it . Have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Peru, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Service
Always happy with service
KEITH P., Service Manager from Garvey Hyundai North responded on 10/23/2018

Thank you for completing your review. The Team at Garvey appreciates your business.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

RS
Richard S.
Tupper Lake, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
service rating for Hyundai North
This is our 4th Hyundai purchased from this facility since 2005 and I have really like each and every one that we have owned. And the people in the service department and sales department have been extremely nice to us.
KEITH P., Service Manager from Garvey Hyundai North responded on 10/22/2018

Thank you for your review and have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Peru, NY
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
People are great.
Wait was a bit longer than it should have been for an oil change.
KEITH P., Service Manager from Garvey Hyundai North responded on 10/20/2018

Thank you and sorry about your delay . Have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com