Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1183 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.3658544/5Overall Rating 4.3658544/5Overall Rating 4.3658544/5Overall Rating 4.3658544/5rating 4.3658544
Original
Overall Rating 2.2439/5Overall Rating 2.2439/5rating 2.2439rating 2.2439rating 2.2439
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


SC
Sharon C.
Keeseville, NY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
car inspection and oil change
Service was provided promptly. Waiting area is clean and orderly, TV on to pass the time. Restroom was clean. Staff was very helpful in getting my phone to sync with my car even though that wasn't the reason for my visit.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/21/2019

Thank you and have a Good day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

MM
Melissa M.
Plattsburgh, NY
2009 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Quick service!
I had my car serviced and it was done quickly! Will return to them in the future.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/21/2019

Thank you !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Lake Placid, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Regular service
As usual, Garvey did a great job.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/21/2019

Thank you. Have a Great day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

BF
Barry F.
Rouses Point, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Very Friendly Atmosphere
Very Friendly group of business people.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/18/2019

Thank you for completing your review . We apppreciate your business.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

BH
Becky H.
Plattsburgh, NY
2012 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2019 Category: Service
See details
see details on previous page
KEITH P., Service Manager from Garvey Hyundai North responded on 01/17/2019

Thank you for completing your review. I will reach out to you by land line to review your service visit.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Brushton, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Oil change
They check for recall and update. The car needed a computer update.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/17/2019

Thank you for taking the time to complete SureCritic review. The Team at Garvey appreciate your business.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

BT
Betty T.
West Chazy, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Value
Great Service
KEITH P., Service Manager from Garvey Hyundai North responded on 01/16/2019

Thank you so much for taking the time to wright your review . The Team at Garvey appreciates your business and your feedback. Have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

CR
Cindy R.
Morrisonville, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Second Tucson Servicing
The service department personnel are very courteous and friendly. Vehicle was taken in and all services performed quickly and fully. Vehicle exterior was washed which at this time of year is very helpful. The next servicing date and mileage was reset as a reminder to maintain my Tucson according to the recommended schedule.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/14/2019

Thank you and have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

LW
Luann W.
Westport, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
accommodating and quick friendly service.
Thank you for the prompt service , Love the no wait time
KEITH P., Service Manager from Garvey Hyundai North responded on 01/14/2019

Thank you for your review and have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

TM
Thomas M.
Plattsburgh, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
There service fantastic and in a timely manner!!
They take care of there customers to the fullest bar none!!! And they are there for you completely!!! Definitely recommend Garvey to anyone as the best in the area!!
KEITH P., Service Manager from Garvey Hyundai North responded on 01/12/2019

Thank you and have a Happy weekend .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

RH
Richard H.
Schuyler Falls, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
1st oil change kona
As usual , service was great and the car was washed. I have always been treated great here. Definitely not an average dealer where the bottom line is the customer, not making an extra dollar. Small community where we live, best to do the best job you can and they do. A+++++ as always.

Kona is one of the best small suvs out there imo...
KEITH P., Service Manager from Garvey Hyundai North responded on 01/12/2019

Thank you and have a Great weekend .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Cadyville, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Good service
Never have a problem with service, always friendly and accommodating.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/09/2019

Thank you ! Becareful, and safe driving .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JB
Jeffrey B.
Morrisonville, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Great customer service
They always go above and beyond.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/04/2019

Thank you and Have a Great New Year .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Lake Placid, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Regular service
Attentive staff, prompt service while I was waiting.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/02/2019

Thank you and have a Happy New Year .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

AS
Angela S.
Peru, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Great service/friendly staff!
Always a pleasure doing business with Hyundai. Great service and very friendly staff.
KEITH P., Service Manager from Garvey Hyundai North responded on 01/02/2019

Thank you have a Happy New Year .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

RV
Richard V.
Rouses Point, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Richard V. H.
Helpful and friendly staff. Job gets done. It's nice to go out to your washed car. Keep it up.
KEITH P., Service Manager from Garvey Hyundai North responded on 12/29/2018

Thank you for your review and Happy Holidays !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JK
James K.
Morrisonville, NY
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Service great as usual
Garvey North is an example for car dealerships in the north country to pattern themselves after
KEITH P., Service Manager from Garvey Hyundai North responded on 12/26/2018

Thank you and have a Happy New Year !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

Verified Customer
Bloomingdale, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018 Category: Service
Brakes still making grating noise when wet
I am always very happy with the service at Garvey. Especially when Joe checks me in. I am however disappointed with the brakes on my Santa Fe. They stop fine but continue to make a load grating sound and even a horrible grinding sound when I come to a complete stop if they are wet or have sat for awhile. I do not recall this problem with my Elantra. I have reported it each time I get the car serviced but everything seems to be in good shape. I would however like to have the brakes replaced under warranty if possible. I am just not happy with them.
KEITH P., Service Manager from Garvey Hyundai North responded on 12/24/2018

Thank you and Happy Holidays .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

DB
Dee B.
Peru, NY
2014 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
Everyone's friendly and my car is serviced in a timely manner.
The maintenance is always performed properly with no issues arising afterwards. I also have no problems getting appointments set up when I want them.
KEITH P., Service Manager from Garvey Hyundai North responded on 12/24/2018

Thank you and Merry Christmas .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com

JK
John K.
Port Washington, NY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Turn signal bulb
Knew the problem and promptly replaced bulb
KEITH P., Service Manager from Garvey Hyundai North responded on 12/24/2018

Thank you and Happy Holidays .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com