Reviews
DC
Daniel C.
Springfield, MA
2016 Hyundai Tucson
Verified
Service department
Quick, courteous and comfortable while waiting for service!
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/25/2018
We appreciate your business. Thank you.
Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
DV
Diane V.
Westfield, MA
2013 Hyundai Sonata
Verified
Helpful and friendly
I always bring my Sonata to Gary Rome. Very trustworthy!
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/25/2018
Thank you. We appreciate the trust and your business.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
DB
David B.
Belchertown, MA
2015 Hyundai Elantra
Verified
Fast, courteous service
People who work here are friendly, helpful and provide professional and quick service.
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/25/2018
We appreciate your business. Thank you.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
RL
Rylee L.
Holyoke, MA
2017 Hyundai Tucson
Verified
Inspection and oil change
Timeliness of service was frustrating.
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/24/2018
Rylee,
I appreciate you taking the time to share with us your frustration. I apologize that you were late for an obligation. I understand how that is having a couple kiddos of my own.
I cannot give you your time back, but I do want to try and communicate with you and offer you something that will help with your frustration.
Please give me a call at your convenience to discuss.
Much Appreciated,
Kevin
Service Manager
413-536-4328 ext. 1038
WS
Wayne S.
Ware, MA
2016 Hyundai Sonata
Verified
service
I was so happy to have my car serviced in a short time had oil change and inspection done was out in about a hour very great time
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/24/2018
We appreciate your business. Thank you.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
GQ
Guillermo Q.
Chicopee, MA
2017 Hyundai Sonata
Verified
Great Service
Very efficient and get work done quickly. Very friendly and detailed on every visit/service. Good atmosphere. They make your necessary waiting time comfortable.
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/24/2018
We appreciate your business. Thank you.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
JP
Judith P.
Chicopee, MA
2015 Hyundai Elantra
Verified
my experience
I just needed an oil change but it was done promptly while I waited in the comfortable waiting room and while enjoying a bottle of water provided by the company. My license plates needed replacing and I couldn’t remove them, I asked and the task was done without complaint. So helpful and I appreciated it.
Recommended
Verified Customer
Chicopee, MA
2017 Hyundai Sonata
Verified
Great Service
They are cheaper than other Hyundai competitors in the area and they provide var wash and vacuuming with their oil change. #worthit
Recommended
Verified Customer
Holyoke, MA
2015 Hyundai Sonata
Verified
Feels like home!
The service is spot on! very welcoming and always on time
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/19/2018
Thank you for the business.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
Verified Customer
Pittsfield, MA
2018 Hyundai Sonata
Verified
Service
The service was great. Always take you on time.
Recommended
WP
Walter P.
Blandford, MA
2017 Hyundai Tucson
Verified
Friendly
Friendly easy to get to,good snack machine.
Recommended
Verified Customer
Holyoke, MA
2017 Hyundai Santa Fe S
Verified
Excelente servicio
El personal esta bien capacitado.
Recommended
MS
Michael S.
Springfield, MA
2014 Hyundai Sonata
Verified
Friendliest dealership there is.
As the title says, it's the friendliest dealership I've been too. Very polite people. They are super helpful and informative. They also have a very clean dealership and a wonderful relaxing waiting area.
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/19/2018
Thank you for your business.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
TT
Theodore T.
Agawam, MA
2016 Hyundai Elantra
Verified
Service
Friendly people terat me well and a comfortable place to wait
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/18/2018
Thank you for your business.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
MT
Michael T.
Greenfield, MA
2016 Hyundai Elantra
Verified
ANGELA LYNCH TO THE RESCUE
I had an issue with my car and I did not feel safe driving it. Angela made arrangements for me to come in immediately and took care of my issue and I was back on the road safely can record time...
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/18/2018
Thank you Michael.... Great to see you.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
Verified Customer
Indian Orchard, MA
2006 Hyundai Tucson
Verified
Great service
Check in was swift, service was fast. I would go back for service if pricing remains competitive
Recommended
ES
Elizabeth S.
Ludlow, MA
2012 Hyundai Elantra
Verified
Awesome experience each visit!
Customer Service #1
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/18/2018
We appreciate your business.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
KC
Kimberly C.
Chicopee, MA
2017 Hyundai Elantra
Verified
Friendly customer service.
Great customer service. Friendly atmosphere. Clean and accommodating.
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/18/2018
We appreciate your business.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
GS
Gail S.
Easthampton, MA
2017 Hyundai Sonata
Verified
Great Dealership! Great Service!!!
I have never had any problem with the dealership. Great place!
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/17/2018
Thank you for your business.
Kevin SchechterleService Manager
413-536-4328 ext. 1038
JB
Joan B.
Chicopee, MA
2018 Hyundai Elantra
Verified
Team approach!
Perfect! The Gary Rome Team did exactly what I requested! Service Appointment was effective and immediate and efficient. Great job!
Recommended
Kevin A S., Service Manager from Gary Rome Hyundai responded on 09/17/2018
We appreciate your business.
Kevin SchechterleService Manager
413-536-4328 ext. 1038