Gary Rome Hyundai

Tire rotation and oil change in a reasonable amount of time.

When they tell you that your car will be ready at a Certain time it is

They did a great job !!

As usual, easy in, easy out, even on a busy day.

The work requested was accomplished at the price agreed to in the proper amount of time. Additional problems were noted but no pressure to have the work performed. Service staff were excellent!

The service Representative was very courteous and explain everything everything that I needed done in my car.and also talked about my recalls.

Taken on time and finished ahead of time.

Friendly helpful staff all staff even though they were not involved with my purpose they offered help with the coffee and offered me a muffin from threback. Room I was so grateful,,,😊

great job

Great sales & service

I was greeted and handled in a very courteous way and informed of all work done. It was a very positive experience Plus I got to see my old buddy Mr. Bonovita!!

my car was brought in to gary rome by tow truck wed. 2:30 Dave gave me a loaner my car was ready thur.at 2:30 they did a great job getting my santa fe running good

This is a friendly dealership & they try to make your wait time easy. They have free coffee, fruit & popcorn. The waiting area is clean & comfy. The service advisor, Patrick Hamel, was very nice & even scheduled my next appointment for me. My only complaint is that I needed some touch-up paint for my rear bumper where someone scraped against it. I called a few weeks ago & was told I could pick it up when I scheduled my service appointment. When I called for my appointment I reminded the person on the telephone that I needed touch-up paint & was assured it would be waiting for me. After my service was done I was informed that the paint was out of stock & had to be ordered. I was already charged for it along with my service bill. Now I have to make a second trip back for the paint, so not too happy about that. I gave a 5-star rating because everything else & the service advisor were good.

Fast, 2 coffees, car washed!

Went in for an oil change and the service was great and fast!

Was a car inspection. Nothing special but everyone very polite and friendly

I had good service with the service ad-visor. She came out to tell me that I needed an alignment and new tires. The only thing that I find is that they say they top off fluids they do not. My windshield wiper fluid was down when I went there on 1.5.19. I look to see if they filled it up and they did not. They do this all the time.

first thing I noticed was how clean area was when I got out of my car....someone approached me right away....waiting area is very comfortable...everything is spotless

Same as always. Best service in western ma

We've had such a great experience with Gary Rome Hyundai. I was in a car accident right before the holidays and learned my car was a total loss the day before Thanksgiving. The Saturday after we drove off the lot in our new car. The buying experience went so smoothly even with our 2 small children present. Upon inspection it was discovered that there was a problem that needed to be fixed. Not only did they fix it for free, they provided me with a loaner car. I would highly recommend this dealership and will go definitely go back there the next time we need a vehicle and for all of the service on my new car.