Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

352 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


SH
Scott H.
Oregon, WI
Acura MDX
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/02/2017
Great service on battery replacement. Miss-lead on tire repair
Brought our vehicle in to have the battery replaced and a slow leak in one of the tires replaced. They tested the charging system and discovered the battery needed to be replaced. This seemed reasonable as we've been having issues with the battery holding a charge. They looked at the tire and determined the leak was not fixable and the tire needed to be replaced for $250 plus labor. I elected to take the vehicle to the place where we originally purchased the tires to see if there was any warranty left. They took a look and said the leak was easily patch-able so there wasn't a charge. Maybe the person performing the service at Wille's wasn't as experienced, but I was a little disappointed as if I wouldn't have gotten a second opinion we would have ended up replacing the tire.
All Thankful E. from Gary Wille's Auto & Tire Center responded on 09/07/2017

Our intent is to never sell someone something they don’t need. We are sorry that you’re disappointed with our decision. We have responsibilities to our customers and other drivers on the road to do proper repairs. We do have guidelines with tire repairs and follow Rubber Manufacturer’s Association procedures.

Could we patch it? Yes.

Would we be following Rubber Manufacturer’s Association procedures? No.

I am putting a link below that shows a proper tire repair and at the bottom it has a picture to show area that can be patch-plugged.

http://www.rematiptop.com/technical/trm/Reference/Basic_Steps_of_Tire_Repair.pdf


MW
Margie W.
Oregon, WI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Margie said she has had other experiences with Dave and Willie. They have always given her good service. There is no need to go elsewhere.
This review was collected via phone interview by Customer Research Inc.

TW
Theresa W.
Oregon, WI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Theresa said the friendliness of the staff and knowledge of the options given to her were very good.
This review was collected via phone interview by Customer Research Inc.

CF
Caryl F.
Oregon, WI
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Caryl said she is satisfied with the good service the business provides. The employees are nice and friendly.
This review was collected via phone interview by Customer Research Inc.

DU
Doretta U.
Oregon, WI
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Doretta said she is always very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.
All Thankful E. from Gary Wille's Auto & Tire Center responded on 09/13/2017

Thank you


NR
Norma R.
Oregon, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017 Category: Service
Norma said her vehicle is running well. She's known Gary for years and he's number one in her book.
This review was collected via phone interview by Customer Research Inc.

AS
AL and BARB S.
Oregon, WI
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Oil Change, Filter and Lube
Friendly, professional service done on time, for a reasonable price.

BB
Bill B.
Brooklyn, WI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Bill said this business went over his vehicle and explained everything very well. He will be returning.
This review was collected via phone interview by Customer Research Inc.

DS
Deb S.
Mc Farland, WI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017
Convenient, Friendly
Always satisfied with their work

HP
Hunter P.
Evansville, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Hunter said Gary is an awesome, cool and great guy.
This review was collected via phone interview by Customer Research Inc.

CR
Chasity R.
Mishawaka, IN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Chasity said they were very courteous. They helped her out with the repairs.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Stoughton, WI
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Jim said the business is the best around.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
Middleton, WI
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Mary said they did a great job and it was a great experience.
This review was collected via phone interview by Customer Research Inc.

SL
Sarah L.
Brooklyn, WI
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
Quick repair with thorough report
Great service

HH
Halie H.
Oregon, WI
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2017 Category: Service
Spoke with Paula. She said this business is almost excellent. They have always been fast and reliable.
This review was collected via phone interview by Customer Research Inc.

KM
Katie M.
Oregon, WI
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/26/2017
Control arm issue totally fixed, still hear groaning in front of car at low speeds
Our 2010 Ford Escape is still making groaning, creaking sounds at low speeds, usually before and after stops.

VP
Viken P.
Brooklyn, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017
Wonderful service.
Thoroughly took care of my problem.

BH
Brooke H.
Oregon, WI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
Oil change experience
Great service: Honest, transparent and great customer service!

TN
TOM and SUE N.
Oregon, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017
Car
Talented staff

JH
John H.
Oregon, WI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
John said they had a loaner vehicle available for him while his vehicle was being repaired.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 352 in total