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Gates Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,123 Reviews)
61
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Score Details

5 stars
85%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
50
Total ReScores™
4.5
ReScore™ Average
61
Net Promoter Score ®

Business Details

About

We have built our business and reputation on customer satisfaction both in vehicle sales and service for over 100 years We have built our business and reputation on customer satisfaction both in vehicle sales and service for over 100 years

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(859) 624-1211
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
6000 Atwood Drive Richmond, KY 40475
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,123 Reviews)
Write a Review
Recent Reviews
JM
gravatar
John M.
Georgetown, KY
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
Gates service department diagnosed and fixed my issue in the same day. I was shocked when I was notified to pick it up. Expected to have to wait while parts arrived and they repaired other cars ahead of mine. I highly recommend their service department. Billy and Danielle were great.
DANIELLE Y., SERVICE MANAGER from Gates Hyundai responded on 03/30/2022 04:59 AM

Thank you for taking the time to post a review. 

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