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Gates Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,123 Reviews)
61
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Score Details

5 stars
85%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
50
Total ReScores™
4.5
ReScore™ Average
61
Net Promoter Score ®

Business Details

About

We have built our business and reputation on customer satisfaction both in vehicle sales and service for over 100 years We have built our business and reputation on customer satisfaction both in vehicle sales and service for over 100 years

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(859) 624-1211
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
6000 Atwood Drive Richmond, KY 40475
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,123 Reviews)
Write a Review
Recent Reviews
BM
gravatar
Blaine M.
Berea, KY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional service
My experience with Gates Hyundai has always been exceptional! I've had my car serviced there since I bought it in 2016. I love the friendly, personalized service. I always know they're going to provide excellent service!
DANIELLE Y., SERVICE MANAGER from Gates Hyundai responded on 03/31/2022 05:52 AM

WE APPRECIATE YOU! Thank you for providing a 5 STAR REVIEW. 

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