Geiling Auto Service Inc

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

539 Reviews

99% Would Recommend
Latest Review about 2 years ago

Review for Geiling Auto Service Inc
Jan J. on 09/10/2013
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Jan said the problem still exists and chose not to elaborate. Even though the problem is not fixed, he may consider giving them another shot. He won't recommend them for this reason.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 09/05/2013
Review Created: 09/10/2013
This review was collected via phone interview by Customer Research Inc.
Steve G. at Geiling Auto Service Inc responded on 09/16/2013

Hi Jan, I read your review and am sorry that you feel you have had a bad experience with us and that you cannot recommend us. If you remember when we inspected your vehicle for noise in the front end, we pointed out the worn lower control arm. We brought you under the car and showed you the amount of wear in the bushings. I also remember stating that I couldn't guarantee that it would remedy the noise but that it should be replaced if not for any other reason but to make the car safer. You authorized the work & I showed you the part afterward. I am sorry that it did not repair the noise but if you have any questions or would like us to diagnose it further, give me a call.  Steve