Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 386 Reviews )

95% Would Recommend
Latest Review 15 days ago

Reviews


EV
Elizabeth V.
San Ysidro, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Elizabeth said they have been very helpful.
This review was collected via phone interview by Customer Research Inc.
Ismael G. from General Auto Repair responded on 11/29/2019

Thank you for the good rating Elizabeth 

Happy holidays 

GENERAL AUTO REPAIR

RH
Ryan H.
Alpine, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Ryan said that it was quick and easy repairs. It was not a hassle.
This review was collected via phone interview by Customer Research Inc.

EA
Earl A.
Chula Vista, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Earl said the business was good. He's been with them for a longtime and has taken so many vehicles there and they're reliable.
This review was collected via phone interview by Customer Research Inc.
Ismael G. from General Auto Repair responded on 11/29/2019

Thank you soo much Earl happy holidays

GENERAL AUTO REPAIR

AC
Adrian C.
Aliso Viejo, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Adrian said the work the employees did was exactly what they said they would do and they did it well. He had no problems with service.
This review was collected via phone interview by Customer Research Inc.
Ismael G. from General Auto Repair responded on 11/29/2019

Thank you Adrian it was nice meeting you. Hope we can still continue to to help you on your future vehicle maintenance. Happy Holidays

GENERAL AUTO REPAIR

GS
genevieve s.
San Diego, CA
Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/18/2019
Slow to finish but good pricing
They did an oil change, smogging, checked my brakes and looked at my air conditioning for a reasonable price. My big issue is that it took hours to finish and I have to go back the next weekend to have the diagnostic finished on my air conditioning. There was no call to update me on the status. Overall I would go back because the pricing is great.
Ismael G. from General Auto Repair responded on 11/29/2019

Sorry Genevieve for taking longer than usual on your car. I am glad you came a week later to continue the diagnostic and I hope we treated you fairly and had your car ready finished with the diagnostic results. We hope you still can come back to us to keep maintaining your car. Happy Holidays 

GENERAL AUTO REPAIR

BM
Brandi M.
Lemon Grove, CA
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2019 Category: Service
Brandi said she was not happy with the service done to her vehicle. She asked the business to use full synthetic oil on her vehicle and she can tell by how the vehicle is driving that they didn't. She received a copy of the invoice which shows they did not use full synthetic even though she was told they did. Her vehicle is now also over heating. She would not recommend them for service based on her experience.
This review was collected via phone interview by Customer Research Inc.

KC
Karla C.
San Ysidro, CA
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Karla said this business fixed her vehicle and it is still working.
This review was collected via phone interview by Customer Research Inc.

MO
Martin O.
San Diego, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Martin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MA
MARK A.
San Diego, CA
Mercury Grand Marquis
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/17/2019
AC
AC does’nt work

VF
Vince F.
San Ysidro, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Vince said the service was good and quick.
This review was collected via phone interview by Customer Research Inc.

JS
Jordan S.
Chula Vista, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Jordan said the staff was very helpful, very knowledgeable, and pointed out things he didn't know.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Diego, CA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2019
Always welcoming
I appreciate that the team is down to earth. They consistently look for the best options, not only for vehicle, but for the customer as well. Always feel like I'm treated fairly.

CD
Clint D.
San Ysidro, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Clint said the staff made him comfortable and they were friendly. They explained everything and showed him all. It was a perfect experience.
This review was collected via phone interview by Customer Research Inc.

AM
Andy M.
San Ysidro, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Andy said the service was good and was kind of quick. The price was not that pricy.
This review was collected via phone interview by Customer Research Inc.

TW
Tremain W.
San Diego, CA
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2019 Category: Service
Tremaine said the business did good work, but they took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chula Vista, CA
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Great! Great! Great!
As always great service! All maintinence that is recommended is explained gently and in a way that is easily understood by this non-mechanic, which is greatly appreciated! Taking my car in for repairs is no longer a scary experience!

GM
Gerardo M.
San Ysidro, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Gerardo said the business is great. They are accommodating, easy and complete the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

XF
Xavier F.
San Ysidro, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Xavier said that everything worked out at the place and all of his needs were taken care of.
This review was collected via phone interview by Customer Research Inc.

EA
Erik A.
Santa Ana, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Erik said that everything was great.
This review was collected via phone interview by Customer Research Inc.

AH
Adrian H.
San Ysidro, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Adrian said the staff was really professional and did a really good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 386 in total