Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

272 Reviews

97% Would Recommend
Latest Review 5 months ago

Reviews


GL
GREG L.
Metairie, LA
Chevrolet Blazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2016
Still having issues
The people at Genes are always wonderful to work with. They are very accommodating. My only problem is that I have brought my truck in twice already to fix a problem, spent about $6,000.00 and I still have the problem. However, everything else they worked on is fine. My Blazer is still stalling out at about 30 MPH. I am trying to bring it back for a third time, but money and time is tight. Greg
David G. from Gene's Automotive Inc. responded on 10/14/2016

Greg, we are sorry to hear about the continuing problem with your 1978 Blazer.  Please bring it by when David is in the shop and y'all can go drive it together so you can get it to stall. Please call us when you plan on bringing it so we can be sure the two of you can test drive together so we can take care of the problem.  We appreciate your business and your honest straight forward review.


CC
CHRISTOPHER C.
River Ridge, LA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016
Excellent service and friendly staff
David and Susan were both extremely helpful and friendly throughout the process. The service was performed in an efficient manner, and I particularly like that David brought the problematic part to me for inspection to show me what was wrong with the car. Other oil change and auto repair places aren't that friendly or knowledgeable based on my experience. I'd recommend Gene's and its great staff to anyone.

KC
KRISTINA C.
River Ridge, LA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2016
Great team of excellent people that itrust
I am so glad I found Gene's Automotive! They are honest, friendly and really quick. I will continue to use them and will recommend them to anyone in need of a good mechanic.

WC
WARREN C.
Harahan, LA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2016
Brake job, service transmission and rear end
Great service, on time delivery of service and fair price

JW
Jason W.
Harahan, LA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016 Category: Service
Jason said he was impressed with how helpful they were and how quick they got the work done.
This review was collected via phone interview by Customer Research Inc.

AK
Ann K.
River Ridge, LA
Saturn Ion 2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2016 Category: Service
Ann said she is very satisfied with the service at this business. They are very personable and she trusts them. She stated they repaired her vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Harahan, LA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
John said this business was very friendly, knowledgeable and they don't try to rip their customers off. He bought his vehicle in for major a job they were able to find the issue and fix it without trying to rip him off.
This review was collected via phone interview by Customer Research Inc.

SM
Shirley M.
Harahan, LA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016 Category: Service
Shirley said the service was great and the staff was polite.
This review was collected via phone interview by Customer Research Inc.

KT
Kim T.
Harahan, LA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
Kim said her experience was great. The service was quickly done. She is very happy with the service. Everything was excellently done at this business.
This review was collected via phone interview by Customer Research Inc.

JD
Jack D.
Harahan, LA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Jack said he has been going to this business since they opened and he has been very pleased with the service provided.
This review was collected via phone interview by Customer Research Inc.

JG
Joan G.
New Orleans, LA
Oldsmobile Cutlass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2016 Category: Service
Joan said she was very satisfied with what this business did.
This review was collected via phone interview by Customer Research Inc.

MB
MIKE B.
Harahan, LA
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016
In and Out Quickly
They fit me in, got it done, and sent me on my way. What more do you want? Very nice too.

ML
Mark L.
River Ridge, LA
Lexus LX 570
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
Mark said this business is good and clean. They have good service and good people.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
River Ridge, LA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Tim said this business had the vehicle ready when said.
This review was collected via phone interview by Customer Research Inc.

MK
MICHAEL K.
Metairie, LA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016
Great Serivice!!
Great service, a/c and window was fixed the same day! Will go back!! Thanks

SK
Stephanie K.
Harahan, LA
Hummer H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Spoke with Antonio. He said the business always treats him right, they never try to tell him he needs stuff done when he does not.
This review was collected via phone interview by Customer Research Inc.

JK
JIM K.
Harahan, LA
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2016
GREAT SERVICE FAST AND NICE CLEAN SHOP
FAST SERVICE AT A MOMENTS NOTICE,CLEAN SHOP AND GREAT PERSONEL.............

MP
MARY P.
Harahan, LA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2016
I was in and out. No Problems.
Did the work. Just as promised.

PP
PAIGE P.
Metairie, LA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016
Quick Service
Love that I can get my car back the same day. :-)

BL
BRENDA L.
Harahan, LA
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016
Excellent customer service!!!!
Very fair repairs. Replaced a substandard battery previously placed in vehicle and prorated the cost too! Very quick service and most friendly!

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