Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

413 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


EC
EDMOND C.
Liberty, MO
Ford Escape
Verified Customer
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06/14/2019
Always great!
We appreciate the work you do. Thanks!

JJ
JASON J.
Kansas City, MO
Cadillac Escalade
Verified Customer
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06/13/2019
Great job!!
I had a lot of things that needed to be done on my SUV. Luke kept in touch with me and was very nice to work with! Thank you!

JB
JASON B.
Kansas City, MO
Dodge Grand Caravan
Verified Customer
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06/12/2019
Great service every time
Returning customer. They service our fleet of vehicles & our personally owned vehicles too. I highly recommend.

JI
Jessica I.
Orrick, MO
Ford Police Interceptor
Verified Customer
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06/12/2019 Category: Service
Jessica said she had no issues and they were good.
This review was collected via phone interview by Customer Research Inc.

CD
CLINTON D.
Kansas City, MO
Kia Sorento
Verified Customer
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06/09/2019
No brainer
Been coming here for years and will continue to do so. Honest fair and friendly.

CR
CARL R.
Liberty, MO
Chevrolet Silverado 1500
Verified Customer
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06/08/2019
Family
Scott, Luke and the guys take care of their customers like each was a member of their family. They do what they promise, on time and for the amount they quoted. They never try to take advantage of people because of their age, gender or mechanical knowledge. I recommend them to everyone.

JH
JERRY H.
Kansas City, MO
Chevrolet Silverado 1500
Verified Customer
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06/05/2019
Always good service
Service is always good

PV
Preston V.
Liberty, MO
Chevrolet Silverado SS
Verified Customer
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06/04/2019
Always does a good job, and very courteous. We have used them for about 30 years and both owners and staff have been great.
We have used Gene's for about 30 years. This owner, just like the previous one, has always given good service.

MW
MIKE W.
Kansas City, MO
Honda Pilot
Verified Customer
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05/19/2019
Luke
Luke is Always friendly and patient. He takes good care of us

RP
RACHEL P.
Liberty, MO
Ford Police Interceptor
Verified Customer
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05/15/2019
Always Reliable
It's hard to find a repair shop that does not want to 'repair' something that is fine with your vehicle. Gene's has always been honest and upfront about the work needed, completed the work in a timely manner and provided quality work. I have referred many ppl to their shop and I am glad I was referred to them years ago.

Thank you and great job guys!

BW
Billiejo W.
Missouri
GMC Acadia
Verified Customer
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05/14/2019 Category: Service
Billie Jo said the staff were super informative and very nice.
This review was collected via phone interview by Customer Research Inc.

ML
MICHELLE L.
Liberty, MO
Toyota Camry
Verified Customer
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05/08/2019
Top notch
I have been coming here for years. It is nice to know people who always treat me honestly and fairly. (That is particularly important to me as a single woman.)
I never have to worry that Scott and his team ALWAYS have my best interest in mind. They help me plan by telling me about what HAS to be done, what should be done and what might be coming up. Awesome respect and customer service EVERY time.

Verified Customer
Liberty, MO
Toyota Camry
Verified Customer
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05/01/2019
Luke and Scott are great
I trust the staff, they communicate well, and they take great care of me while still only doing necessary services and explaining their rationale. Very approachable and convenient.

JB
JEANNINE B.
Liberty, MO
Honda CR-V
Verified Customer
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05/01/2019
DEPENDABLE
I never have to wonder where I should take my car to get honesty and integrity. That's what I feel I can always expect at Gene's.

JH
JERRY H.
Kansas City, MO
Chevrolet Silverado 1500
Verified Customer
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04/23/2019
Good service as aleays
Always can count on good service

DR
DON R.
Liberty, MO
Toyota Tundra 4WD Truck
Verified Customer
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04/23/2019
Friendly, fast and well done
These guys have always treated me and family fairly. One of the few shops I've visited where I would feel comfortable sending my daughter unaccompanied. Knowledgeable and friendly.

CS
CONNIE S.
Liberty, MO
Chevrolet Suburban
Verified Customer
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04/22/2019
Friendly staff
Friendly staff and fast service

GH
GUY H.
Liberty, MO
Toyota Camry Solara
Verified Customer
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04/22/2019
Ownership & employees.
Quality work always performed in a timely manner by very courteous personnel.

JS
JOHN S.
Liberty, MO
Ford Escape
Verified Customer
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04/17/2019
Great service
Had a scheduled appointment and got right in when I arrived at my scheduled time! They worked on my Escape on a timely manner and their service was great!

TM
TROY M.
Kansas City, MO
Chevrolet Cobalt
Verified Customer
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04/16/2019
Great service, takes care of my cars
Gene's has always taken care of my car repairs. They are much easier and more convenient to deal with vs a dealer.