Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

511 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
96% Would Recommend
76% Business Response
Latest Review about 16 hours ago

Reviews


JA
Jackie A.
Madison, WI
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016
Reliable service at fair price
Straightforward, no nonsense shop. Fair price for necessary maintenance. Clear explanation to non-mechanic about what the vehicle needs and why. Work completed in timely fashion. Polite staff. Convenient location. We've had good service at Genins for many years.
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

BW
Brooke W.
Madison, WI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016
Quick and honest.
Got my car in right away and were very honest about what was wrong with it.
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

DS
Deb S.
Madison, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016
Tires
Needed all 4 new tires. Genin's replaced promptly, got a courtesy ride when I left my car. all staff very friendly. I could have discussed price more, but just wanted to get the service done before the predicted snow arrived.
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

TN
Tyler N.
Milwaukee, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Tyler said he liked that the business was able to fix his vehicle in a day.
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

MT
Moriah T.
Wisconsin
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Moriah said she is a repeat customer and has been satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

AL
Ada L.
Madison, WI
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2016 Category: Service
Ada said the business has pretty fast service.
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

NR
Nick R.
Wisconsin
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Nick said this business did what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

MM
Mary M.
Madison, WI
Ford Escort
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2016 Category: Service
Mary said the service at the business is good but their prices are a little high.
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

BP
Bill P.
Black Earth, WI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2016
Best mechanic...Ray. superior service
5+
Rick G., President from Genins Autocare responded on 03/02/2016

Thanks Bill
Appreciate your taking the time!

Rick T Genin
President
608-238-1088

JH
Joy H.
Madison, WI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2016
Stopped by accident; will always go there from now on for service....Joy
From entering the station and through the completion of the oil change, it was a truly great experience....I've lived in Mad City since 1948 when I started college and with my driving record,
believe me, I've been in every station in own.....you folks rate A++++ in every way....the girl in the office is first class and you're image is enhanced by her welcoming....Joy
Rick G., President from Genins Autocare responded on 03/02/2016

Thank you!
We appreciate your taking the time to reply.

Rick T Genin
President
608-238-1088

RM
Raymond M.
Stoughton, WI
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2016
Genin's staff is the best!!
Great service and friendly staff!!