Business Solutions

business image

Genin's Autocare

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(953 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores
4.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

Let our world famous crew keep you on the road safely and efficiently. We have provided the Southern Wisconsin region with high quality auto repair and maintenance services for more than 25+ years. As a Napa Auto Car Center we are committed to giving you the best auto parts from the most trusted brands at a price you can afford.

Categories
Auto Repair, Tire Sales and Repair, Oil Change
Contact
(608) 238-1088

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3505 University Ave Madison, WI 53705-2140
Genin's Autocare's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(953 Reviews)

MS
gravatar
Mark &Page S.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2022
verified customer Verified Customer
10
Routine service done well.
My car was recently in the shop for routine service due to mileage and time. The service was nothing more or less than was a dealer or other service station would provide. What makes Genin's outstanding? It is the people. Whether it is the owner or the service manager, they are are both friendly, informed, and knowledgeable about their craft. They offer reliable advise and reasonable options when questions or concerns are raised. I never feel pressured into doing services that are not required. Their communication, in person or electronically, is efficient and friendly. They are never too busy to take a moment to smile and chat. They are like talking to your neighbor while you are out on a walk around your neighborhood; they are warm, genuine, and helpful. They are refreshingly real, particularly when contrast with their neighbors, the cold corporate coffee shop or cookie-cutter convenience store, that focus on volume and throughput.
Rick G., President from Genin's Autocare responded on 08/29/2022 08:53 AM

Mark & Page
We appreciate your business.
Thank you

Rick T Genin
President
608-238-1088
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.