Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2297 Reviews

ReScore Reviews™ (110)

ReScore
Overall Rating 4.8181791/5Overall Rating 4.8181791/5Overall Rating 4.8181791/5Overall Rating 4.8181791/5rating 4.8181791
Original
Overall Rating 2.26364/5Overall Rating 2.26364/5rating 2.26364rating 2.26364rating 2.26364
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Anonymous avatar
Verified Customer
Naperville, IL
2014 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Fixes cars
Good work
KEVIN L. from Gerald Hyundai responded on 06/19/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


ES
Elaine S.
West Chicago, IL
2016 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
People, Service & product
I have great service at Gerald.
KEVIN L. from Gerald Hyundai responded on 06/19/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


MB
Maxwell B.
Aurora, IL
2014 Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
h
h
KEVIN L. from Gerald Hyundai responded on 06/16/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Yorkville, IL
2013 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Efficient, friendly
Abe was prompt, polite, and reliable
KEVIN L. from Gerald Hyundai responded on 06/16/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


GR
Gail R.
Oswego, IL
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great Customer Service
Gerald Hyundai is a great dealership. The sales process was low-key, a BIG plus in my mind, Service is excellent, the techs are efficient and friendly, the service is almost always completed in the time estimated. I will be a repeat customer.
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


IG
Irais G.
Aurora, IL
2016 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
great service, great people
Appointments always on time. love it!!! Will definitely come back for my next service
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Elburn, IL
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Good stuff
Exelent service
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
St. Charles, IL
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Great service as usual
Jaybee and the crew did a great job as usual and I was very pleased with the work/service.
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


LK
Lawrence K.
Batavia, IL
2012 Hyundai Genesis
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
good service, excellent people working at hjundai
service rep was excellent. I was very satisfied.
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


AV
Amber V.
Yorkville, IL
2014 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Great service
Quick service
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


AD
Ana D.
St. Charles, IL
2016 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Gerald hyundai service
Service was top level & quick!
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Aurora, IL
2011 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Great Service
Great service department
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


JR
James R.
Saint Charles, IL
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
June service
Generally the service here is great - on this visit I feel I was being rushed out and an issue I had was not addressed to my satisfaction. I am also tired of being asked to rate the service department a 5.
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Sycamore, IL
2018 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Excellent customer service
Always great service here
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


RD
Robert D.
Wheaton, IL
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
courtesy and professional
Jaybee was very courteous. Job was done in less time than expected, so kudos to the mechanics
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Warrenville, IL
2012 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Great Service As Usual
These guys provide great service every time I go in. Always busy, always friendly. They do a great job at being down to Earth, and treating people with respect, not undermining them. Those qualities are getting harder and harder to find these days. These guys hit the mark every time!
KEVIN L. from Gerald Hyundai responded on 06/15/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Batavia, IL
2011 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Quick, friendly service
I brought my 2011 Sonata in to fix a recall. They were very quick and helpful, explaining the issue and my options appropriately. I'd be happy to go there again for dealer-service issues, but I don't have a reason to switch from my local independent mechanic.
KEVIN L. from Gerald Hyundai responded on 06/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


JB
Jerry B.
Elburn, IL
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great job
Always had great service at Gerald Hyundai.
KEVIN L. from Gerald Hyundai responded on 06/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Aurora, IL
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Service
I find the staff friendly and willing to help.
KEVIN L. from Gerald Hyundai responded on 06/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


ST
Stacey T.
Oswego, IL
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2018 Category: Service
Very friendly service
Service was great. The wash on my vehicle was awful.
KEVIN L. from Gerald Hyundai responded on 06/11/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager