ReScore Reviews™ (104)

ReScore
Overall Rating 4.8076923/5Overall Rating 4.8076923/5Overall Rating 4.8076923/5Overall Rating 4.8076923/5rating 4.8076923
Original
Overall Rating 2.22115/5Overall Rating 2.22115/5rating 2.22115rating 2.22115rating 2.22115
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Matthew K. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got Me In & Out"
I was expecting a 75 minute wait for an oil change and recall service but was out between 45-55 minutes. Much appreciated!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 07:53 PM
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall on shifter"
Thanks for fixing
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 04:19 PM
Johnny E. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Kevin is great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 04:03 PM
Rita W. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, quiet and relaxing"
After a long day at work, arrived to have my oil change.
Greeted with a smile and knowledge of what I services they were doing to my car.
The service was quick and delivered with a nice car wash.
Seeing them again for the next oil change and tire rotation.
Chris was a good representation for your company.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 03:10 PM
Courtney C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, Nice Waiting Area"
I've never had bad service at Gerald Hyundai. They're trustworthy, friendly and honest with you. They get you in and out quickly. The waiting area is also very comfortable. My only suggestions would be soap by the sink and paper towels.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 02:59 PM
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
They are great to work with. They explain everything clearly and are not pushy.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:27 AM
KEVIN L. at Gerald Hyundai responded on 02/21/2018

Dear Madam,

Thank you so much for your time and your business here at Gerald Hyundai we really appreciate it. We look forward to being able to assist you in the future

Kevin Langton
Service Manager

Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Took my car in to get maintenance and the staff was great as always.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 10:28 AM
KEVIN L. at Gerald Hyundai responded on 02/21/2018

Dear Madam,

Thank you so much for your time and your business here at Gerald Hyundai we really appreciate it. We look forward to being able to assist you in the future

Kevin Langton
Service Manager

Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/21/2018 07:14 AM
KEVIN L. at Gerald Hyundai responded on 02/21/2018

Dear Madam,

Thank you so much for your time and your business here at Gerald Hyundai we really appreciate it. We look forward to being able to assist you in the future 

Kevin Langton
Service Manager

Anthony L. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Don't feel pressured to do anything.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 10:07 PM
KEVIN L. at Gerald Hyundai responded on 02/21/2018

Dear Sir,

Thank you for your time and your patience we really appreciate it here at Gerald Hyundai and we look forward to being able to assist you going forward. 

Kevin Langton
Service Manager

Patricia M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always friendly helpful service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:49 PM
KEVIN L. at Gerald Hyundai responded on 02/20/2018

Dear Madam,

Thank you so much for taking the time to fill out the survey. We appreciate your business here at Gerald Hyundai and look forward to working with you soon

Kevin Langton
Service Manager

Samuel R. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and compassionate "
Fast satisfying service. Excellent staff.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 12:02 PM
KEVIN L. at Gerald Hyundai responded on 02/20/2018

Dear Sir,

Thank you so much for taking the time to fill out the survey. We appreciate your business here at Gerald Hyundai and look forward to working with you soon

Kevin Langton
Service Manager

Richard C. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and out"
Was extremely happy my car was done in a timely fashion.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 11:29 AM
KEVIN L. at Gerald Hyundai responded on 02/20/2018

Dear Madam,

Thank you so much for taking the time to fill out the survey. We appreciate your business here at Gerald Hyundai and look forward to working with you soon

Kevin Langton
Service Manager

William M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My oil change"
Friendly in and out service. Easy to schedule on the internet. Work done on time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:03 AM
KEVIN L. at Gerald Hyundai responded on 02/20/2018

Dear Sir,

Thank you so much for taking the time to fill out the survey. We appreciate your business here at Gerald Hyundai and look forward to working with you soon

Kevin Langton
Service Manager

Joy T. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" fast and efficient"
fast and efficient
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:55 AM
KEVIN L. at Gerald Hyundai responded on 02/20/2018

Dear Madam,

Thank you so much for taking the time to fill out the survey. We appreciate your business here at Gerald Hyundai and look forward to working with you soon 

Kevin Langton
Service Manager

Michelle S. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and FAST"
I have always been pleased with Gerald Hyundai crew from sales to service to management team there, they are truly the Best!!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/19/2018 06:31 AM
KEVIN L. at Gerald Hyundai responded on 02/19/2018

Dear Madam,

We want to take this time to thank you so much for your time and your business here at Gerald Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager

Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gerald Hyundai"
Excellent dealership, friendly environment, best service in the area, and great showroom.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 02:20 PM
KEVIN L. at Gerald Hyundai responded on 02/19/2018

Dear Sir,

We want to take this time to thank you so much for your time and your business here at Gerald Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager

Biren T. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John"
Our sales mang John was great as well as sales manager Alex was amazing thanks for all ur services
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/18/2018 11:25 AM
KEVIN L. at Gerald Hyundai responded on 02/19/2018

Dear Sir,

We want to take this time to thank you so much for your time and your business here at Gerald Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager

Dan J. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very clean and efficient parts and garage department"
Very clean and efficient parts and garage department
Vehicle: 2003 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 10:13 AM
KEVIN L. at Gerald Hyundai responded on 02/17/2018

Dear Sir,

Thank you for your time and your business we know your time is limited and we appreciate you allowing us to work on your vehicle and we look forward to working with you soon 

Kevin Langton
Service Manager

Parvaneh S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service, especially Chris Van Dyke. "
Gerald hyundai took excellent care of me and my car. My failed an oil consumption test. I was given a wonderful loaner for approximately two weeks and a new engine was placed in my car. I am a very happy customer! The only reason I would not go to Gerald Hyundai for everything is because your maintenance services are more expensive.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 10:35 AM
KEVIN L. at Gerald Hyundai responded on 02/17/2018

Dear Sir,

Thank you for your time and your business we really appreciate it here at Gerald Hyundai, We look forward to being able to assist you in the future

Kevin Langton
Service Manager

Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy!"
No one ever wants to go in for a recall. Gerald made it quick and easy for me!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 10:28 AM
KEVIN L. at Gerald Hyundai responded on 02/17/2018

Dear Madam,

Thank you for your time and your business we really appreciate it here at Gerald Hyundai, We look forward to being able to assist you in the future

Kevin Langton
Service Manager

Displaying Review 1 - 20 of 1910 in total