Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

2678 Reviews

ReScore Reviews™ (122)

ReScore
Overall Rating 4.8278662/5Overall Rating 4.8278662/5Overall Rating 4.8278662/5Overall Rating 4.8278662/5rating 4.8278662
Original
Overall Rating 2.2623/5Overall Rating 2.2623/5rating 2.2623rating 2.2623rating 2.2623
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Aurora, IL
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Great Service
Good deal on tires. Great customer service.

CV
Cheryl V.
Aurora, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Great service from Gerald Hyundai
Great service - was told when my car would be ready, and it WAS! Waiting room is very pleasant with many work areas and coffee available for those waiting.

MJ
Mike J.
West Chicago, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Great service
The dealership goes out of their way to deliver a great product.

Verified Customer
Naperville, IL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
.
.

JK
Joseph K.
Batavia, IL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great place for sales and service
I have been to Gerald Hyundai service department many times. Each time the service was great, to the point and done in a reasonable time.

CD
Charles D.
Sandwich, IL
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
October 16, 2018
In spite of the timeliness issue, I would still recommend to friend with a coution about the service times.
KEVIN L. from Gerald Hyundai responded on 10/19/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

SW
Steve W.
South Elgin, IL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
oil change
Jaybee the service consultant, is extremely knowledgeable and efficient, great service!!
KEVIN L. from Gerald Hyundai responded on 10/19/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

JL
John L.
Aurora, IL
2014 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
The friendly service
The Service was great and Chris Van Dyke handled my Car details with great Attention and Updates!!
KEVIN L. from Gerald Hyundai responded on 10/19/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Elburn, IL
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Warranty Work
Excellent.
KEVIN L. from Gerald Hyundai responded on 10/19/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

MW
Melissa W.
Sheridan, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Awesome
The employees there make sure you feel super comfortable and that you understand everything going on!
KEVIN L. from Gerald Hyundai responded on 10/19/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

CT
Cynthia T.
Aurora, IL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
2018 Tyson
Helpful friendly people
KEVIN L. from Gerald Hyundai responded on 10/19/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

MC
Mark C.
Naperville, IL
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
First oil change
The waiting room was spotless, roomy, and modern. This was my first oil change with them for my car so it is kind of hard to say what was good or bad. At the end the service rep didn't say much which is probably expected for a new car getting it's first oil change. As for now I will definitely go back to them for any issues that may arise.
KEVIN L. from Gerald Hyundai responded on 10/18/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

JR
Juan R.
Batavia, IL
2015 Hyundai Sonata Hyb
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Oil change
Too long
KEVIN L. from Gerald Hyundai responded on 10/18/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Wheaton, IL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great staff and customer service at Gerald Hyundai
I have purchased 7 cars from Gerald Hyundai and have never experienced anything but excellence
KEVIN L. from Gerald Hyundai responded on 10/18/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

JP
James P.
Yorkville, IL
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
The Great Job at Hyundai
Anthony is so helpful with everything, and makes you feel so comfortable and not pressured to do things but does suggest.
KEVIN L. from Gerald Hyundai responded on 10/17/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

AM
Amy M.
North Aurora, IL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Routine service
Very happy with recent visit
KEVIN L. from Gerald Hyundai responded on 10/17/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

JB
Joan B.
Aurora, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
customer service
everyone was great. thank you
KEVIN L. from Gerald Hyundai responded on 10/17/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

RH
Roy H.
Elburn, IL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Ease of making an appointment
Customer service was excellent and was in and out with an oil change and car wash.
KEVIN L. from Gerald Hyundai responded on 10/17/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Sugar Grove, IL
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Good service
Technician explained everything, my car was ready when he said it would be. This was a big improvement over my last visit. It seems like some people are no longer there, and the technician who handled my car who has been there a long time remembered me and was very professional. I felt I was well treated this time.
KEVIN L. from Gerald Hyundai responded on 10/17/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

GT
Gregory T.
Yorkville, IL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
your service and ease of doing business - also I always appreciate the fact of your communication at all times
Excellent treatment of a customer.
KEVIN L. from Gerald Hyundai responded on 10/17/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613