Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

2745 Reviews

ReScore Reviews™ (124)

ReScore
Overall Rating 4.8306471/5Overall Rating 4.8306471/5Overall Rating 4.8306471/5Overall Rating 4.8306471/5rating 4.8306471
Original
Overall Rating 2.25203/5Overall Rating 2.25203/5rating 2.25203rating 2.25203rating 2.25203
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


NC
Nathan C.
Aurora, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Excellent service
This dealership has always provided A+ service! That is why I continue returning time after time. Thank you Kevin and team for your excellent customer service!
KEVIN L. from Gerald Hyundai responded on 11/14/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Plainfield, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Good Service
The service I got was good
KEVIN L. from Gerald Hyundai responded on 11/14/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

GL
Gretchen L.
Geneva, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
fast, friendly service
Great dealership! Fast, friendly service!
KEVIN L. from Gerald Hyundai responded on 11/14/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Aurora, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great service
Great staff. Shuttle service if needed is nice also.
KEVIN L. from Gerald Hyundai responded on 11/14/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

WK
William K.
Aurora, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
oil change
Friendly staff. Quick service
KEVIN L. from Gerald Hyundai responded on 11/13/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

NC
Norma C.
Oswego, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great people
Once again, stellar service as always
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

 

Kevin Langton

Kevin Langton
Service Manager
630-849-2613

DA
Donald A.
Sugar Grove, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Chris Rocks
Chris took excellent care of my car and my needs. Excellent employee.
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Aurora, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Good Service
Service was done well and only took a little longer than promised
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Yorkville, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Regular Car Service
Waited an hour for an oil change and a tire rotation. Not a big deal. Was out the door and on my way.
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Byron, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
great service
always on time
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

CW
Christine W.
Rockford, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Another great visit
Great visit yet again! Thanks for all the help and making car care so easy!
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Aurora, IL
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
5
5
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Aurora, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Did ok
Detailing a car means more than spraying some glass cleaner around....
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Shabbona, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Satisfied
Had a good experience with service department
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

LE
Linda E.
Bolingbrook, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Jaybee is awesome
Jaybee is always willing to accommodate me, answer questions and make sure my experience is great every time.
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Braidwood, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Awesome service
Couldn't have had a better experience
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

SM
Shelby M.
North Aurora, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
How easy they made it
I took my elantra in because it was making a noise and Jim Caulton in the service department assisted me with everything I needed about getting the parts I needed fixed and getting me a rental in the mean time so I could still get to work and answered any questions I had! Would definitely recommend to a friend.
KEVIN L. from Gerald Hyundai responded on 11/12/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

Verified Customer
Aurora, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
None
No thanks
KEVIN L. from Gerald Hyundai responded on 11/09/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

LL
Lorie L.
Yorkville, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service Team
Jim Caulton is such a great Service Manager. He is very pleasant to speak with, very helpful with nay questions I may have regarding servicing my vehicle. Gerald Hyundai is extremely lucky to have him back as this dealership. The team there now is so much better than they were a few years ago. I am so glad things have turned around and Jim is back.....please keep him there.
KEVIN L. from Gerald Hyundai responded on 11/09/2018

Dear Madam,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613

JC
John C.
Dekalb, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Mostly nice.
Good waiting area.
KEVIN L. from Gerald Hyundai responded on 11/09/2018

Dear Sir,

Thank you so much for your time and your business. We really appreciate it at Gerald Hyundai / Genesis and look forward to working with you in the future

Kevin Langton
Service Manager
630-849-2613