Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2221 Reviews

ReScore Reviews™ (109)

ReScore
Overall Rating 4.816515/5Overall Rating 4.816515/5Overall Rating 4.816515/5Overall Rating 4.816515/5rating 4.816515
Original
Overall Rating 2.25688/5Overall Rating 2.25688/5rating 2.25688rating 2.25688rating 2.25688
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


KG
Kelly G.
Lisle, IL
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Service
Was very helpful and friendly got it done in a timely matter.

Anonymous avatar
Verified Customer
Naperville, IL
2013 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Service at Geralf
Service was very good.
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


MW
Michelle W.
Batavia, IL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Oil change service
Polite
KEVIN L. from Gerald Hyundai
Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager

BP
Bonita P.
Aurora, IL
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Service at Hyundai in North Aurora
These guys are very informative and explain why you need to get certain services done on your vehicle.Always helpful.
KEVIN L. from Gerald Hyundai

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Batavia, IL
2011 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Friendly service people
Helped me get the best price for my service
KEVIN L. from Gerald Hyundai

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


JK
Jelena K.
Naperville, IL
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Routine service
Gerald’s Service dept is Excellent. I was able to schedule an appointment at my convenience. Jaybee “Sr Advisor” is wonderful to work with.
KEVIN L. from Gerald Hyundai

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


VK
Vadim K.
Downers Grove, IL
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Thank you!
The service was good. They did everything that I needed done on my car. For improvement I would suggest being more accurate with the sticker for return service its 2nd time it was not correct. It doesn't matter for me personally because I use the car to tell me and to take the old sticker and throw it out and not leave it in the car. This is how I was taught was to always leave a good impression. Otherwise everything was great and I'll be back for next service.

Thank you for your time.
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


JH
Joseph H.
Batavia, IL
2013 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Service
Great service experience! Had new brakes installed, tires rotated and oil change.
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Geneva, IL
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Service
Am happy with the service and the knowledge of the employees and staff
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


JP
Justin P.
Plano, IL
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great Service
The staff is very l polite and and very happy staff.
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


AC
Andrea C.
Plano, IL
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Good service
The service staff is pretty good so far but the cashier on this date wasn’t friendly
KEVIN L. from Gerald Hyundai

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future.  

Kevin Langton
Service Manager


CC
Complete C.
Wood Dale, IL
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Great Service!
I always receive outstanding service from Kevin, Jaybee and the team. My Genesis is my office so my time away from my car is an inconvenience. Jaybee makes sure there is a loaner available and keeps me informed of when my car will be ready for pick up so there is no waiting around. I appreciate the hard work your team puts in to make servicing my car easier for me.
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


JB
James B.
Sandwich, IL
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Very Nice Dealership
It was necessary that my children were with me. We were greeted taken care of right away. They offered and gave us a ride to a local McDonalds. The Service waiting area is very nice and the WiFi was great for my kids' games. The service was completed in the time promised.
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


Anonymous avatar
Verified Customer
Geneva, IL
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Service
Service and prompt and done as explained to me
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


LH
Linda H.
Sugar Grove, IL
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Anthony
He’s the best
KEVIN L. from Gerald Hyundai

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


JT
Juanita T.
Oswego, IL
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Oil Change
Hyundai's team member was very knowledgeable and answered all of my questions. I also overheard someone in the garage scolding another team member for failure to treat customers with the highest quality of care. I appreciated that the team was highly sensitive to the company's brand - though I would advise refraining from yelling at each other/swearing and pull the person aside. Despite this though - I love this place :)
KEVIN L. from Gerald Hyundai

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


SH
Shelley H.
North Aurora, IL
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Nice place.
Very nice.
KEVIN L. from Gerald Hyundai

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


BU
Bradley U.
Batavia, IL
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
JB Service North Aurora
Excellent customer service. Very personable & conscientious of the customer’s time. JB has an open line of communication with the progress of the vehicle. JB went above & beyond to ensure my experience was excellent. JB is an asset to your company.
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


CC
Constance C.
Oswego, IL
2009 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Friendly Staff
Each time I visit Gerald Hyundai I receive friendly service. I appreciate the staffs acknowledgement as soon as I pull into service. It’s nice to see familiar faces, it makes me feel like my vehicle is in good hands.
KEVIN L. from Gerald Hyundai

Dear Madam,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager


DR
Debra R.
Oswego, IL
2013 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Parts and service
Great service, people and parts.
KEVIN L. from Gerald Hyundai

Dear Sir,

Thank you so much for your time and your business. We really appreciate it here at Gerald Genesis / Hyundai and look forward to working with you in the near future

Kevin Langton
Service Manager