ReScore Reviews™ (94)

ReScore
Overall Rating 4.787233/5Overall Rating 4.787233/5Overall Rating 4.787233/5Overall Rating 4.787233/5rating 4.787233
Original
Overall Rating 2.23404/5Overall Rating 2.23404/5rating 2.23404rating 2.23404rating 2.23404
94% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Thomas C. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service with a smile"
I was pressed for time and did not have an appointment but was able to get in and out in under an hour. Great service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/24/2017 06:09 AM
Kevin L. at Gerald Hyundai responded on 11/24/2017

Dear Sir,

Thank you for taking the time to bring your vehicle here to Gerald Hyundai. It was a pleasure working with you. We look forward to being able top assist you in the future. 

Kevin Langton
Service Manager
P.s happy belated thanksgiving 

ADAM H. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
In and out within an hour. The waiting room is very nice.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 01:14 PM
Kevin L. at Gerald Hyundai responded on 11/22/2017

Dear Sir,

Thank you so much for your time and your business we really appreciate it so much here at Gerald Hyundai. Happy thanksgiving for all of us here at Gerald Hyundai

Kevin Langton
Service Manager

Bethany H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly knowledgeable people"
Excellent service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:16 PM
Kevin L. at Gerald Hyundai responded on 11/22/2017

Dear Madam,

Thank you for the positive survey we really appreciate it here at Gerald Hyundai. I want to personally wish you and your family a happy thanksgiving. 

Kevin Langton
Service Manager

Sara M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast & efficient service"
I never have to wait in line. Pull up drop off wait inside.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 06:33 AM
Kevin L. at Gerald Hyundai responded on 11/21/2017

Dear Madam,

Thank you so much for taking the time out of your day to visit us here at Gerald Hyundai for your servicing needs. We look forward to being able to assist you in the future. I want to wish you and your family a wonderful thanksgiving 

Kevin Langton
Service Manager

Sergio S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service again!"
Always like coming here! Aside from it all being covered under maintenance package, it is still a nice experience.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/21/2017 05:19 AM
Kevin L. at Gerald Hyundai responded on 11/21/2017

Dear Sir,

I want to thank you for the time and your business we really appreciate it. Hope you have a great thanksgiving and look forward to working with you in the future

Kevin Langton
Service Manager

Connie P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service and friendly staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 06:52 PM
Kevin L. at Gerald Hyundai responded on 11/21/2017

Dear Sir,

I want to take this time to thank you for your business and we look forward to working with you in the future. Happy thanksgiving from all of us here at Gerald Service Dept

Kevin Langton
Service Manager

Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"7500 mile check up"
close to home
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 04:07 PM
Kevin L. at Gerald Hyundai responded on 11/21/2017

Dear Sir/Madam,

I want to take this time to thank you for your business and we look forward to working with you in the future. Happy thanksgiving from all of us here at Gerald Service Dept

Kevin Langton
Service Manager

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 01:46 PM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Madam,

I want to take this time to thank you for your business and we look forward to working with you in the future. Happy thanksgiving from all of us here at Gerald Service Dept

Kevin Langton
Service Manager

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 12:52 PM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Sir,

I want to take this time to thank you for your business and we look forward to working with you in the future. Happy thanksgiving from all of us here at Gerald Service Dept 

Kevin Langton
Service Manager 

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service center employees"
The service center and employees make me want to come back
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:56 AM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Sir,

 Thank you for the 5 star survey and the kind words, It is always a pleasure working with you and they are looking forward to working with you in the future 

Kevin Langton
Service Manager

James E. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
N/A
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:14 AM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Sir,

I want to thank you for the survey and the great review, We look forward a s a team here to service your vehicle here at Gerald Hyundai in the future. 
Happy Thanksgiving 

Kevin Langton
Service Manager

Prashant P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I am very happy with the service folks but a bit disappointed with the sales folks. They sold me stuff which does not meet the needs for which I was told it would. It is always disappointing to find out later that what you paid for does not perform as you thought it would.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 10:13 AM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Sir,

Thank yo for your 5 star review and I am sorry that the items that you purchased through the sales dept has not lived up to what was expected. If you have any questions in regards to these items I would reach out to your sales person and they maybe able to help you 

Kevin Langton
Service Manager

Norman M. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Quality service, Nice customer lobby, Helpful, but not pushy car salesmen. I thought the bill for an my oil change and two windshield wipers on my Elantra was a little pricey.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/19/2017 07:34 PM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Sir,

Thank you for taking the time to fill out the survey and I want you to know that we really appreciate you allowing us here at Gerald Hyundai to work on your vehicle and look forward to being able to assist you in the future

Kevin Langton
Service Manager

Deb L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Jaybee, in the service dept, is a pleasure to work with!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 09:16 PM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Madam,

Thank you for taking the time to fill out the survey and I want you to know that we really appreciate you allowing us here at Gerald Hyundai to work on your vehicle and look forward to being able to assist you in the future

Kevin Langton
Service Manager

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and claen"
Found the sitting area comfortable--clean and the employees friendly
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 11:28 AM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Sir,

Thank you for taking the time to fill out the survey and I want you to know that we really appreciate you allowing us here at Gerald Hyundai to work on your vehicle and look forward to being able to assist you in the future

Kevin Langton
Service Manager

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer care."
Abe was great in explaining the service and taking car of any of my needs.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 09:46 AM
Kevin L. at Gerald Hyundai responded on 11/20/2017

Dear Sir,

Thank you for taking the time to fill out the survey and I want you to know that we really appreciate you allowing us here at Gerald Hyundai to work on your vehicle and look forward to being able to assist you in the future 

Kevin Langton
Service Manager

Richard C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Fine service
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:31 AM
Kevin L. at Gerald Hyundai responded on 11/18/2017

Dear Sir,

I want to thank you for choosing Gerald Hyundai for your service needs. We look forward to working with you in the future

Kevin Langton
Service Manager

James H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my service rep was very knowlegable and courtious."
I brought my car in for several recall updates which were done in a timely manor, but you used this service call to try and talk me into several "recommended services". This is why I and most people, do not service their cars at dealer.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/23/2017
Service Type: Repair
Review Created: 11/17/2017 05:40 PM
Kevin L. at Gerald Hyundai responded on 11/18/2017

Dear Sir,

Thank you for your time and your business we really appreciate it and as far as the services that are recommended these are items are for preventative maintenance to help with the longevity of your vehicle. If you have any questions please call me on my cell 847-942-8348

Kevin Langton
Service Manager

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service was timely and great
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:07 AM
Kevin L. at Gerald Hyundai responded on 11/17/2017

Dear Sir,

Thank you so much for your business we really appreciate it and look forward to being able to assist you in the future

Kevin Langton
Service Manager

James N. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department "
member have great knowledge and very polite
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 02:24 AM
Kevin L. at Gerald Hyundai responded on 11/17/2017

Dear James,

Thank you so much for the 5 stars and also talking with us when you came and picked your car up, You are a valued client of Gerald Hyundai and I appreciate you and your business 

Kevin Langton
Service Manager

Displaying Review 1 - 20 of 1591 in total