Germain Hyundai

Took my Tucson to Germain Hyundai. It was making some scary sounds.

Service personnel were extremely supportive and used my description to identify the problem quickly.

They were extremely thorough and repaired everything I approved.

Wonderful experience!

Always a great experience

Always great service! TJ is amazing!

Appointments are on time and they explain what needs to be done.

Service was good, they were quick. John Bricker took care of everything.

I took my car in for an oil chain and a little bit of of raw maintenance assessment. I was given the 4-Hour blog but they completed my work within an hour in the entire team was so pleasant, helpful and informative. I would go there again because of the superior customer service. I was even shocked that one of the car salesman remember me from six months prior when I purchased a car. he recognized me immediately buy face and was warm and friendly to my son and I. I feel like the team went above and beyond for us and I really appreciate it. That's why I will continue to purchase cards and get my vehicle maintenance there

JW rocks!

THE BEST DEALERSHIP I HAVE EVER WORKED WITH.

Germain Hyundai is like being with a very knowledgeable and professional family.
We have purchased two SUVS there and will go back to them with any of our vehicle needs.
I would recommend them to anyone I talk to about a dealership.

Excellent service department. Always friendly and helpful. John was my contact in the service department. He answered all of my questions and made sure everything was fixed as quickly as possible.

Had normal service changes and some warranty work done and every time, they have done an outstanding job working with me and my timelines. Very contentious about my concerns and works with me on possible options while keeping me updated.

I would have never bought my Hyundai if it weren’t for Brandon Dille. He is amazing, warm and exceptional at his job. Secondly, Mike Barker has helped in Service but also at sales and helped immeasurably. But this time John Bricker is my hero. My Hyundai broke down on Christmas 4 hours away. And needed a new engine. I was anxious, distraught, beside myself,... maybe car people don’t feel that way about a broken vehicle but I felt as though it was the end of the world! And as many times as Brandon and John have helped me, this time Mike made sure I had a vehicle to use, John talked me off a ledge, made sure I didn’t lose my mind, helped me figure out all the warranty stuff, and then got my car fixed for me kept in touch so I knew what was going on with it and is always kind and comforting. He is my hero! As a single woman I have felt less than positive about many car issues. But between those 3 I would never go anywhere else. I have to admit I was a little worried when it went from Hatfield to Germain, but as long as those 3 are still working there or near (Brandon is now across the street at VW) I’m incredibly happy with everything and if it’s raise time, they should definitely be considered. Making a single woman feel comfortable in any car arena is a tall order, and I’m incredibly grateful to them all!

Great fast service with good communication from Eric

Always have a positive experience when I take my car here to get serviced!

Thanks for the $20.00 off service coupon I received in the mail.