Reviews
C
C.
Grove City, OH
2012 Hyundai Santa Fe
Verified Customer
Great service at a great price!
Great service experience with Germain Hyundai as usual!
Recommended
JB
JOHN B. from Germain Hyundai responded on 06/14/2021
Thank you for your feedback we do appreciate you taking time out of your day to complete our survey
John BrickerGermain Hyundai of Columbus
JJ
Jennifer J.
Columbus, OH
Service
I Have been taking my Hyuandai there for service and they are always honest courteous 😊
Recommended
JB
JOHN B. from Germain Hyundai responded on 06/09/2021
We understand your time is valuable. We appreciate your feedback
John BrickerGermain Hyundai of Columbus
JJ
Jennifer J.
Columbus, OH
2020 Hyundai Elantra
Verified Customer
Always courteous and efficient 😊
They are Great 😊
Recommended
JB
JOHN B. from Germain Hyundai responded on 06/09/2021
We understand your time is valuable. We appreciate your feedback
John BrickerGermain Hyundai of Columbus
CR
Cindy R.
Mount Sterling, OH
2020 Hyundai Elantra
Verified Customer
The people and service
I have been going here since 2005 and have always had great service and honesty
Recommended
JB
JOHN B. from Germain Hyundai responded on 06/09/2021
“When our customers leave here happy, that makes us happy”
John BrickerGermain Hyundai of Columbus
Verified Customer
Columbus, OH
2021 Hyundai Tucson
Verified Customer
Na
My car was promised and delivered the time the service tech gave me
Recommended
JOHN B. from Germain Hyundai responded on 06/09/2021
Thank you for taking the time to fill out our survey,
your feedback is very valuable to our dealership.
Germain Hyundai of Columbus
Verified Customer
Galloway, OH
2018 Hyundai Elantra
Verified Customer
ReScore Review™
A dealer striving for excellence
The service dept is very professional and very accommodating, making sure that the customer is always satisfied.
Recommended
Original Review
New Dealership
Hopefully Germain will improve the dealer ship
JOHN B. from Germain Hyundai responded on 06/04/2021
I WILL BE IN TOUCH SOON OVER YOUR CONCERNS
John BrickerGermain Hyundai of Columbus
CE
Christopher E.
Grove City, OH
2017 Hyundai Tucson
Verified Customer
Thorough repair
I asked to check out a bearing noise. They found 2 bad bearings. Service was exceptional. Car sounds great. A little disappointed in Hyundai. Wheel bearings should never go bad at 50K miles.
Recommended
JB
JOHN B. from Germain Hyundai responded on 06/03/2021
We understand your time is valuable. We appreciate your feedback
John BrickerGermain Hyundai of Columbus
Verified Customer
Lancaster, OH
2017 Hyundai Santa Fe Sport
Verified Customer
ReScore Review™
Always so nice
Always nice and very customer oriented! Quick to fix a small error on my account and went above and beyond to ensure I was satisfied!
Recommended
Original Review
Extra work
Changed a filter without permission and bill stated they talked to me and I asked them to do it. Was not a totally expensive thing but made it feel a little shady and dishonest
Recommended
John B. from Germain Hyundai responded on 06/03/2021
I will be in touch soon over your concerns.
Verified Customer
Reynoldsburg, OH
2021 Hyundai Santa Fe
Verified Customer
Great Service
Was able to squeeze me in to get service. Wonderful staff.
Recommended
JOHN B. from Germain Hyundai responded on 06/02/2021
Thank you very much for taking the time to complete our survey, we really appreciate it. Have a great day.
John BrickerGermain Hyundai of Columbus
CS
Connor S.
Columbus, OH
2016 Hyundai Elantra Gt
What the heck
Took over 80 days to complete my service then let my battery die to the point where it won’t hold a charge and had to be replaced. Then scratched my aftermarket wheels.
John B. from Germain Hyundai responded on 05/31/2021
We will be in touch soon over your concerns.
SW
Stephanie W.
Lewis Center, OH
2018 Hyundai Kona
Verified Customer
a happy returning customer
I love going to this shop for all my car needs…they’re thorough, friendly, they won’t ever try to sell you on things you don’t need, and they’re just downright amazing!
Recommended
John B. from Germain Hyundai responded on 05/29/2021
Thank you for the great review, have a great day.
SC
Stephen C.
Galloway, OH
2019 Hyundai Tucson
Verified Customer
SteveC
Great service, friendly staff. Great job. John Bricker is the best service manager anywhere.
Recommended
JB
JOHN B. from Germain Hyundai responded on 05/28/2021
We always appreciate positive feedback from our customers
“When our customers leave here happy, that makes us happy"
Germain Hyundai of Columbus
LC
Lanny C.
Urbana, OH
2021 Hyundai Kona
Verified Customer
Servicing - installation of additional equipment
Good experience
Recommended
JB
JOHN B. from Germain Hyundai responded on 05/28/2021
We understand your time is valuable. We appreciate your feedback
John BrickerGermain Hyundai of Columbus
TM
Truman M.
Galloway, OH
2016 Hyundai Santa Fe Sport
Verified Customer
The service department always take care of your problem
The service department is always courteous and friendly when you come in.
Recommended
JB
JOHN B. from Germain Hyundai responded on 05/28/2021
We understand your time is valuable. We appreciate your feedback
John BrickerGermain Hyundai of Columbus
Verified Customer
Columbus, OH
2020 Hyundai Elantra
Verified Customer
Great place with great people
I brought my 2020 Elantra in for a 15k service and I ended up having a recall too and I was absolutely floored with how well these guys work. I was told it would take 3 hours to complete the work and it got done in about 2 and a half hours. The staff was very friendly and helped me with any questions I had. I highly recommend!
Recommended
JOHN B. from Germain Hyundai responded on 05/26/2021
We always appreciate positive feedback from our customers
“When our customers leave here happy, that makes us happy''
Germain Hyundai of Columbus
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