I usually don't take my beamer to any one else except the authorized service center. I heard about GCR from one of my friends and I thought I will give it a try. I had a multitude of problems with my car. When I went in, I was greeted by Alan and I immediately knew I was going to get along with this guy real well. He took my car and promised to call me by EOD. Gave me a call at around 5 and explained the problems, one with my transfer case actuator and the other with the oxygen sensor and my engine oil was low, and gave me a quote for $1700. Most of the cost was on the parts that had to be replaced. I casually mentioned to him that I might still be having a CPO and only if this was covered. Alan said, my transfer case actuator may be covered by CPO and he will call and check, if he gets my authorization to share the VIN number. I said go ahead. The next day morning he called back and said that both my transfer case actuator and oxygen sensors were covered and also I was still under CPO and that he already called up his contact in the BMW service center. The engine oil and the diagnostics came up to $200 and the rest was done by the BMW service center under CPO. Now, I know for a fact that Alan does what is best for your car and he will be my service guy for life.

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