ReScore Reviews™ (2)

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review about 8 hours ago
Review for German Car Repair
Brennen S. on 12/10/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Brennen said the business made a wrong diagnoses on his vehicle which extended his visit. He chose not to elaborate further.
Vehicle: Mercedes-Benz S63
Category: Service
Service Date: 12/05/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
ALAN K. at German Car Repair responded on 12/19/2014

Brennan, my apologies for the delay on this particular repair. Your oil leak turned out to be more than just a valve cover gasket leak, as we both thought when inspecting your car together. The upper timing cover seal was the culprit and the oil was blown onto the valve cover by the cooling fan. What would have been a fast turnaround was delayed due to the unavailability of parts which had to be special ordered through Mercedes. Some S63 engine parts are unique to this model and are therefore not always readily available at the dealer. We appreciate your business and hope to serve you in the future.
Alan Kidson.