Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1873 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5rating 4.5714286
Original
Overall Rating 2.54762/5Overall Rating 2.54762/5rating 2.54762rating 2.54762rating 2.54762
93% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


SC
Sarah C.
Punta Gorda, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Oil change and tire rotation
Service was good but didn't get discounted price.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/19/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

JS
Janet S.
Arcadia, FL
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Superb service manager and excellent service.
I always know that my car will be well maintained by my service manager, Amber. She is always good to explain what work needs to be completed and what work might be needed in the near future. My car is well maintained by the service department.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/19/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

ET
Eugene T.
North Port, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
IT HAS THE POTENTIAL TO BE LIKE HYUNDAI OF SARASOTA
For me time is precious , lets just say its more convenient to travel to punta gorda than Sarasota.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/19/2019

Thank you for your service and feedback-we will do our best to improve with our wait times. Have a great day and we appreciate your business. 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

NF
Nancy F.
Pt Charlotte, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Amber is a great service rep
Amber is always very helpful when I bring my car in for servicing. I appreciate the good service she provides.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/19/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

PM
Paul M.
Placida, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Service
Took care of oil change and the air bag light.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/17/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

Verified Customer
Punta Gorda, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great friendly service and quick
Great staff in service dept,. Quick in and out oil change
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/17/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

CS
Carol S.
Punta Gorda, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Service advisors
Gettel Hyundai service advisors in Punta Gorda are great! Would recommend them.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/17/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

CM
Carmine M.
North Port, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Service Visit
Good Visit great Service
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/17/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

Verified Customer
Punta Gorda, FL
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Service
Service was finished on time which is important to me. Ron also took time to answer some questions I had regarding maintenance.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/16/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

MC
Melody C.
North Port, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2019 Category: Service
oil change
The service desk and parts desk personnel were very friendly and helpful when I came in to have my oil changed.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/17/2019

Thank you for your positive feedback. There is coffee between the lounge and the sales showroom. Was it empty?  If that is the case, I apologize, we try to keep it full and stocked during the day. . We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

Verified Customer
Englewood, FL
2011 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/14/2019 Category: Service
mrs
.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/17/2019

Good afternoon, please let us no what went wrong during your previous visit. Whatever the reason, I would like to offer you your next oil change at n/c to you. We strive to give 5 star service each and every visit. Look forward to hearing from you. Have a great day. 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

Verified Customer
Englewood, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Synthetic oil change
Friendly, prompt service. No issues! Thank you.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/14/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

CD
Carole D.
Port Charlotte, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Clean environment--friendly service staff
Excellent service. Amber was very helpful and your customer lounge is very comfortable. But you did run out of cookies!!!!! Anyway, took shorter then we expected and we appreciated your workmanship.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/14/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

WR
William R.
Port Charlotte, FL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Clean good service
Good service people Amber was great
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/14/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

TB
Teman B.
Punta Gorda, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Great Service
No issues. Everything is great.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/13/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

Verified Customer
Port Charlotte, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Reliabl experience
Service from my purchase to my routine maintenance has always been friendly. I have been very satisfied with all aspects of Gettel Hyundai.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/12/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

HR
Hartwell R.
Punta Gorda, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Courteous, professional business-like atmosphere..
Friendliness, courteous reasonable prices.
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/12/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

AG
Arthur G.
North Port, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/11/2019 Category: Service
Review
Not good!
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/12/2019

Good afternoon, thank you for your feed back. I looked at the records and it appears there was actual damage to the engine and upper oil pan the previous time so it would not be a manufacturer defect which is why it was not covered under the factory warranty like the oil leak this visit. We certainly want you to be happy and trust us as your repair facility. Anytime you want to see something or need an explanation, please let us know and anyone of my staff our myself would be glad to help you. As a valued customer I would like to offer you your next oil change on us. Have a great day. 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

TW
Teresa W.
Port Charlotte, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
excellent service
always happy and impressed with the service I get from Ron my service adviser to the great job by the mechanic. I feel safe and satisfied when I leave!
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/12/2019

Thank you for your positive feedback. We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com

PL
Phillip L.
North Port, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Made appointment quickly and short wait.
Had never done business with this dealership, and they treated me as a usual customer. Will return for next serviceman
MICHAEL M., Service Manager from Gettel Hyundai Of Charlotte County responded on 06/12/2019

Thank you for your positive feedback. Please let us know what we can better in the future.  We strive to make each visit a 5 star visit. We truly appreciate your business !! 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com