Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

3320 Reviews

ReScore Reviews™ (63)

ReScore
Overall Rating 4.3333367/5Overall Rating 4.3333367/5Overall Rating 4.3333367/5Overall Rating 4.3333367/5rating 4.3333367
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
92% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JG
Jenna G.
Parrish, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Outstanding service
The staff are the best
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/18/2018

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

Verified Customer
Sarasota, FL
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Recent visit
I’m not one for warranties but I purchased my vehicle & warranty from this dealership & all of the issues I had were taken care of & I owed nothing. Extremely pleased with my visit.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/18/2018

Thank you for your business and the 5-Star rating. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

Verified Customer
Bradenton, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Maintenance
Routine maintenance went smoothly. Much less expensive than the same service at another dealer. Convenient service hours. Friendly service. Definitely doing business there again.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/18/2018

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

JW
Jeffery W.
Riverview, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/18/2018 Category: Service
Pricing
Not much different than any other dealership.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/18/2018

We appreciate your business and apologize that you did not receive the excellent experience that we strive to give each customer. Your feedback is important and allows us to improve upon our standards.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

Verified Customer
Bradenton, FL
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Service
Great Service
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/18/2018

 

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

SN
Steven N.
Bradenton, FL
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Great Communication and Follow-up
I bought my Ioniq at Gettel's location in Sarasota. The experience there was horrific, but the Gettel store in Lakewood (Bradenton) was 180 degrees different! These people are professional and take great pride in their work. Highly recommend!!
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/18/2018

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

RM
Robert M.
Bradenton, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2018 Category: Service
Service standards
It is obvious the high service standards that are in place...the team does a GREAT job!
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/17/2018

 Thank you for taking the time to rate your recent service appointment.  We appreciate your business and hope to prove our commitment on your next service visit here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

Verified Customer
Tampa, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2018 Category: Service
Service
Slow service for the amount of employees on staff
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/16/2018

We appreciate your business and apologize that you did not receive the excellent experience that we strive to give each customer. Your feedback is important and allows us to improve upon our standards. We hope to show you our commitment to high customer satisfaction on your next visit to Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

EJ
Edward J.
Bradenton, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/15/2018 Category: Service
will not do business or recomesd them
no comment
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/18/2018

We appreciate your business and apologize that you did not receive the excellent experience that we strive to give each customer. Your feedback is important and allows us to improve upon our standards.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

PS
Patrick S.
Parrish, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Correct work. Horrible service recommendations
While the work is done correctly, I'm disappointed in the service recommendations you put on my bill at check out time. The last two times, you put I needed new tires. I had new tires put on. That tells me no one checks things over. You just put things down hoping to sell something. This makes me distrust any recommendations when you tell me I need new tires and all your mechanics need do is look down at any corner at the car to see I already have new tires.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/15/2018

 

Thank you for the feedback regarding your recent service visit. We are working to solve an issue with our software that continues to print previous recommendations. We value your business and will continue to work hard to earn it. We look forward to seeing you for your next service visit at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

DM
Dawn M.
Ruskin, FL
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
very friendly
they did an excellent job finding out why engine light was coming on , and repaired it in a timely and reasonable manner
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/15/2018

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

TA
Timothy A.
Bradenton, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Oil change
Made an appointment on line with ease . Was met at service drop off by a service tech who helped me check in . Had good coffee and donuts while I waited . In and out in under an hour .
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/15/2018

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

JA
Joyce A.
Bradenton, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Professional and Courtesy
Everyone was very Professional and cordial
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/15/2018

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

KM
Karen M.
Bradenton, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
FRIENDLY & GREAT SERVICE
GREAT & FRIENDLY SERVICE. THANK YOU, MARK PHILLIPS - YOU'RE THE BEST!!!
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/14/2018

 

Thank you for your kind words and the 5-Star rating. We agree that Mark is the best and we're proud to have him as a member of our service tea. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

AB
Alfred B.
Bradenton, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great Facilities
treated very well
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/14/2018

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

LM
Linda M.
Bradenton, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Everyone is very help full and keeps you informed while waiting.
I give GETTEL HYUNDAI A FIVE STAR NO COMPLAINTS.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/14/2018

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

RK
Robert K.
Parrish, FL
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Good service people
Always a gentleman
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/14/2018

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

RD
Ronald D.
Ellenton, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
service
roberto was polite, did his job very good and car was done faster than expected and even got washed.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/14/2018

I'm happy to hear you had a great service visit. We are proud to have Roberto as a member of our service team. Thank you for your business and the 5-Star rating. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

KB
Kay B.
Sun City Center, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
The people, the service, & the facility!
All good🎅
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/13/2018

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com

CV
Charles V.
Bradenton, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great Service...Great People
Always a pleasure to get service here
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 12/13/2018

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 ext 5112
jgeorge@gettel.com