Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

3743 Reviews

ReScore Reviews™ (76)

ReScore
Overall Rating 4.4078925/5Overall Rating 4.4078925/5Overall Rating 4.4078925/5Overall Rating 4.4078925/5rating 4.4078925
Original
Overall Rating 2.23684/5Overall Rating 2.23684/5rating 2.23684rating 2.23684rating 2.23684
92% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


SG
Steve G.
Bradenton, FL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great store ,great people
There was a problem with my car, it could have been one of two things, they looked at it right away the next day as promised. Tires were out of round. Problem solved.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/18/2019

I'm pleased to hear we were able to resolve the concern you were having with your Elantra. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

Verified Customer
Lakewood Ranch, FL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Customer service
You are customer oriented
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/18/2019

 

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

CW
Charles W.
Sarasota, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great service!
Always quick and efficient service with friendly attitudes. Highly recommend.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/18/2019

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

Verified Customer
Parrish, FL
2010 Hyundai Veracruz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Oil changes
Lower the cost of oil changes
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/18/2019

Thank you for the feedback regarding your recent service visit. We value your business and will continue to work hard to earn it. We look forward to seeing you for your next service visit at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

DB
Dan B.
Palmetto, FL
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Good Service
Gettel’s service staff runs a clean, reliable shop. They’re attentive and always keep their eyes open to things you might’ve missed.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/18/2019

 

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

DB
Diane B.
Ellenton, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Convenient
Helpful people, comfortable waiting area and good service
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/18/2019

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

DR
Dominic R.
Bradenton, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Service department review
This business is an excellent operation for service on my Genesis. However I recently went in to purchase a used vehicle and found the sales people, although with a smile, under priced my trade in vehicle by 66%. I will never recommend the dealership for sales.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/18/2019

Thank you for your business and the 5-Star rating. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

CA
Charlene A.
Bradenton, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
everthing asked for was done.. staff was great
my Dad keeps telling me he loves my car and wishes he got one. he bought a Ford .. very small
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/15/2019

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

TG
Thomas G.
Bradenton, FL
2005 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Informative and friendly
Everyone treated me well, I didn't feel rushed to make a decision. I felt comfortable and confident with my car selection.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/15/2019

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

BM
Bob M.
Riverview, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Pleasant experience
Friendly, knowledgeable staff. Clean, comfortable waiting area. Car finished on time, plus washed and vacuumed.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/14/2019

Thank you for your business and the 5-Star rating. I'm happy to hear your Genesis service was completed in a timely manner. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

LL
Lynda L.
Palmetto, FL
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Ms Layman
always quick and professional service.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/14/2019

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

RG
Robert G.
Bradenton, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Customer Service
The service is great although 2 1/2 hours for an oil change is a bit much. The only complaint that I have, is after I had my service, 2 days later I receive an e-mail saying that I need the same service. To me, that is an issue that should be resolved.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/12/2019

Thank you your business and the 5-Star rating. We are working on increasing our staff to better serve you in a more timely manner. The email was generated ahead of time and I apologize for the oversight. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

KG
Kristin G.
Parrish, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/12/2019 Category: Service
no review
.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/12/2019

We appreciate your business and apologize that you did not receive the excellent experience that we strive to give each customer. Your feedback is important and allows us to improve upon our standards. We hope to show you our commitment to high customer satisfaction on your next visit to Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

BS
Barbara S.
Ellenton, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great service
Friendly and great service always
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/12/2019

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

BP
Brian P.
Parrish, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Customer service
Very quick and friendly.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/12/2019

 

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

TV
Tina V.
Bradenton, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Seat trim
Seat trim replacement was performed satisfactorily.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/12/2019

 Thank you for taking the time to rate your recent service appointment. I apologize that we did not deliver the 5-Star experience that we strive to give each and every customer. We appreciate your business and hope to prove our commitment on your next service visit here at Gettel Hyundai of Lakewood.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

EP
Edgar P.
Bradenton, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Service Dept
My service advisor is very orientated and even took care of wiping down my vehicle after the wash person neglected to wipe the water off of part of it.
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/11/2019

 

Thank you for your kind words and the 5-Star rating. Customer service is our top priority. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

MS
Michal S.
Bradenton, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
service
good and fast service
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/11/2019

Thank you for your kind words and the 5-Star rating. I'm pleased to hear the service on your Santa Fe was completed in a timely manner. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

KP
Kyle P.
Palmetto, FL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Always excellent
I have never had a bad experience at Gettel Hyundai Service
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/11/2019

Thank you for your business and the 5-Star rating. I'm happy to hear you always have an excellent service experience. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com

JB
Joseph B.
Lakewood Ranch, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
The people
Great service
JILL G., Service Manager from Gettel Hyundai of Lakewood responded on 06/11/2019

Thank you for the 5 star service review. I'm happy to hear you had a great service visit.

Jill George
Service Manager
(941) 747-9262 
jgeorge@gettel.com