Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

282 Reviews

99% Would Recommend
92% Business Response
Latest Review 3 months ago

Reviews


JS
James S.
Macon, GA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015 Category: Service
James said the people at this business are nice.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 08/13/2015

THANK YOU JAMES FOR YOUR RESPONSE.
JOHN AND CREW


EK
Eddie K.
Macon, GA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2015 Category: Service
Eddie said the business diagnosed his vehicle and repaired it in a timely manner.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 08/12/2015

THANK YOU EDDIE FOR YOUR KIND RESPONSE.
JOHN AND CREW


BW
Betty W.
Macon, GA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2015 Category: Service
Betty said they did what she asked them to do, they are very nice, and she likes the business.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 08/11/2015

THANK YOU MS. BETTY FOR YOUR KIND RESPONSE.
JOHN AND CREW


PM
Patti M.
Cochran, GA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Patti said this business does a good job. They were able to quickly diagnose and repair her vehicle.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/27/2015

thank you patti for your kind responce


GC
Gary C.
Macon, GA
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2015 Category: Service
Gary said they did not do anything to his vehicle. He said they didn't seem to want his business because he felt it wasn't enough money to make it worth their while.
This review was collected via phone interview by Customer Research Inc.

HS
Hilda S.
Macon, GA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015 Category: Service
Hilda said this business is very nice, they treat her like their mom, and she is confident taking her vehicle there.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/22/2015

THANKS MOM


CL
Carla L.
Dry Branch, GA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2015 Category: Service
Carla said John is a good friend of hers and he has always done an excellent job.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/22/2015

THANK YOU CARLA


RK
Richard K.
Macon, GA
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2015 Category: Service
Richard said the service at this business is fine and the employees are good.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/20/2015

THANK YOU RICHARD


SD
SKIPPY D.
Macon, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015
My favorite garage!
Gibson's is always a friendly place to visit. Service is always on time and thorough. The waiting room is clean and pleasant, and I enjoy being there. I think it's the best auto service in town.
john h. from Gibson's Garage responded on 07/10/2015

THANK SKIPPY TOUR A PEACH!!!!!


RW
Russell W.
Macon, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2015 Category: Service
Russell said John is a very good friend who provides service to the best of his ability.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/09/2015

THANK YOU RUSSELL


GE
Gloria E.
Macon, GA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2015 Category: Service
Gloria said they are good people to deal with.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/10/2015

thank you gloria. its a pleasure doing business with you over the years . john and crew


JB
James B.
Dry Branch, GA
Toyota Avalon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/07/2015 Category: Service
James said this business provided terrible service. He came in to have the timing belt changed and the water pump replaced. After picking up the vehicle, he only drove about ten minutes then he broke down due to it running hot. He called the business but they did not offer to help him tow it back. He had to pay out of his pocket over $600 dollars for the repair initially. Now the diagnosis is the engine is knocking and he will need a new engine. He will not recommend them for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Dry Branch, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
James said he has no complaints. They were really good and they did the work as needed.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/01/2015

THANK YOU YOUR TRUST IN US.


TM
Tracy M.
Macon, GA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Tracy said the business provides outstanding service as he has been going back for years.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/01/2015

THANK YOU TRACY. ITS ALWAYS A PLEASURE DOING BUSINESS
WITH YOU.


RF
Rodney F.
Macon, GA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Rodney said this business does good work.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/01/2015

THANK YOU FOR DOING BUSINESS WITH US


SD
Steven D.
Macon, GA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2015 Category: Service
Steven said this business was professional and quick. They were prompt and courteous. He would definitely recommend this business to his friends.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 07/01/2015

THANK YOU FOR YOUR KIND RESPONSE.


DE
Doyle E.
Macon, GA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2015 Category: Service
Doyle said that he has dealt with this business for about three or four years now. He has had no problems with them. They have always done a good job and they did a good job this time.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 06/23/2015

THANK YOU MR. EVANS.


DA
Dan A.
Macon, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2015 Category: Service
Dan said the business does excellent work within a reasonable time frame. They are polite and professional.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 06/18/2015

THANKS DAN. WAS REALLY GOOD SEEING YOU AND YOURS THE OTHER DAY. YA'LL ARE TRULY GOODS FRIENDS AND CUSTOMERS. JOHN AND CREW


CW
CRYSTAL W.
Macon, GA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015
Excellent Service
I can always depend on these fellows to produce fast, wonderful, courtesy and friendly service. I have never met a crew that cares for the well being of the client and their automobile. I highly recommend them to others. I can actually say they are family oriented.
john h. from Gibson's Garage responded on 06/12/2015

THANK YOU CRYSTAL. YOU ARE ALSO PART OF OUR FAMILY.
JOHN AND CREW.


JD
Jerrionna D.
Georgia
Ford Freestar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2015 Category: Service
Jerrionna said this business repaired her vehicle well and in a timely manner.
This review was collected via phone interview by Customer Research Inc.
john h. from Gibson's Garage responded on 06/12/2015

THANK YOU MS. DOSS. ITS A PLEASURE SERVING YOU.
JOHN AND CREW