Glasspro North Charleston

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

106 Reviews

95% Would Recommend
Latest Review over 1 year ago
Review for Glasspro North Charleston
Jasper A. on 08/09/2013
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
The repair looks terrible. I knew this would be the case and asked the service representative for a glass replacement instead of a repair. The rep told me that they need to repair the glass first. No phone call was made to see if I was satisfied with the repair. I was not. I want the glass replaced.
Category: Glass
Service Date: 07/26/2013
Review Created: 08/09/2013
Jo Ann N. at Glasspro North Charleston responded on 10/26/2013

We guarantee all repairs for the time you own the vehicle.  If ever a customer is not satisfied with the appearance we will be glad to arrange a replacement.  As soon as this survey came through we attempted to reach the customer to apologize and offer to come back out to replace.  We left several messages but none were returned.