Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1696 Reviews

ReScore Reviews™ (66)

ReScore
Overall Rating 4.6212155/5Overall Rating 4.6212155/5Overall Rating 4.6212155/5Overall Rating 4.6212155/5rating 4.6212155
Original
Overall Rating 2.15152/5Overall Rating 2.15152/5rating 2.15152rating 2.15152rating 2.15152
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Southfield, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great Team!
Very friendly staff. Everyone is always checking around to make sure no one is forgotten.
STEPHANIE C. from Glassman Hyundai responded on 04/18/2019

Thank you so much for your review. We appreciate you as a customer and look foward to your next visit


AB
Ann B.
Detroit, MI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great service
The employees are very polite.
STEPHANIE C. from Glassman Hyundai responded on 04/18/2019

Thank you for your review and kind words. We appreciate your business and look forward to your next visit


Verified Customer
West Bloomfield, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
GREAT SERVICE
Great service fast friendly
STEPHANIE C. from Glassman Hyundai responded on 04/16/2019

Thank you for your review. We appreciate your business and look forward to your next service.


Verified Customer
Farmington Hills, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Friendly, very accommodating
The staff member who greeted me was very kind and friendly. She processed my car, & got all the info needed
in a timely manner. Service was completed in just a little over an hr. (oil change, tire rotation, and adjustments for
recall) . Pick up was also handled very efficiently. Appreciate all those factors that contributed to a very good experience.
STEPHANIE C. from Glassman Hyundai responded on 04/16/2019

Thank you for your raving review. We appreciate your kind words and business. 


AC
Anoop C.
Franklin, MI
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Great customer service
Great customer service.
STEPHANIE C. from Glassman Hyundai responded on 04/16/2019

Thank you for your review. We appreciate your business and time. 
We look forward to your next visit


DL
David L.
West Bloomfield, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Well taken care of by the service addvisors and mechanics
My car is well serviced by the staff and I trust them that it will be done right.
STEPHANIE C. from Glassman Hyundai responded on 04/16/2019

Thank you Mr. Loebl for your continued kind words and business. We appreciate you as a customer and always look forward to your visits


Verified Customer
Harbor Beach, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
All good here
First time taking the new baby in and it all went well. Greeted quickly and efficiently. Took good care of the car and me, too.
STEPHANIE C. from Glassman Hyundai responded on 04/16/2019

Thank you for your review! We appreciate you bringing your baby to Glassman service, we appreciate your business!
Thank you again


MA
Maryam A.
Waterford, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
The team are respectful and polite
The price is reasonable and team are knowledgeable and respectful
STEPHANIE C. from Glassman Hyundai responded on 04/15/2019

Thank you for your review. We appreciate your business and look forward to your next visit. 
Thank you again


Verified Customer
Farmington Hills, MI
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Service
See survey
STEPHANIE C. from Glassman Hyundai responded on 04/15/2019

Thank you for your review. We appreciate your business and time!
Thank you again


Verified Customer
Oak Park, MI
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Great service
Timely professional courteous staff
STEPHANIE C. from Glassman Hyundai responded on 04/12/2019

Thank you for your review. We appreciate your business and time. 
Have a great weekend!


BS
Bruce S.
Lathrup Village, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Courteous, professional, and responsive service.
Always consistently reliable in the three critically important categories above.
Also, from a mechanical point of view (which is hard to evaluate), my Sonata
runs like a Swiss watch
STEPHANIE C. from Glassman Hyundai responded on 04/15/2019

Thank you for your review Bruce! We appreciate your continued business and always enjoy seing you!!
Have a great day!


Verified Customer
Farmington Hills, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Campaign Check Up Service and General Car Service
Only one off-color comment from a service person about the - other than that all service representatives were knowledgeable, professional, thorough.
STEPHANIE C. from Glassman Hyundai responded on 04/10/2019

Thank you for review. We appreciate your business and look forward to your next visit. 


WR
William R.
Novi, MI
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Good Service
Repair was done correctly and timely. Great staff.
STEPHANIE C. from Glassman Hyundai responded on 04/10/2019

Thank you for your review. We appreciate you choosing Glassman to service your vehicles needs and we look forward to your next visit


RM
Richard M.
Farmington Hills, MI
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Recall service
Waiting room is small and crowded. Otherwise, quick check in and alerted me right away when car was ready.
STEPHANIE C. from Glassman Hyundai responded on 04/10/2019

Thank you for your review. We appreciate your business and time
Thank you again


Verified Customer
Sterling Heights, MI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Fast, courteous, professional servicing
Convenient hours; fast, detailed, professional servicing
STEPHANIE C. from Glassman Hyundai responded on 04/10/2019

Thank you for your review. We appreciate your business and time. 
We look forward to your next visit.

Thank you again


Verified Customer
Southfield, MI
2011 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Awesome Customer Service
The customer service at Glassman is awesome. They are truly professional, everyone was very polite. I love the bagels, donuts and coffee. They washed my car they looked over the car to see what was needed. They made me feel like they knew me when I walked into the service department. I had an appointment time. However I dropped my car off the night before. I told them I needed the car back by 9:30 a.m. My car was ready at 9:30 a.m. Stephanie in the service department is so professional. The whole service department is awesome.
STEPHANIE C. from Glassman Hyundai responded on 04/10/2019

Thank you for your raving review. We appreciate your continued business and we always look forward to your next visit. 
Thank you again for choosing us at Glassman. 


Verified Customer
Westland, MI
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
Fast and Friendly
Will return for all future repairs and maintenance
STEPHANIE C. from Glassman Hyundai responded on 04/08/2019

Thank you for your review. We appreciate your business and time. 
Thank you again


JS
Josef S.
West Bloomfield, MI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great service
Love the service department. Treat me like their best customer.
STEPHANIE C. from Glassman Hyundai responded on 04/08/2019

Thank you for your review. We appreciate you choosing Glassman to service your vehicles needs and appreciate your kind words.
Thank you again


SM
Sharita M.
New Baltimore, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Positive Work Climate
This place is just totally awesome!!!! Very professional, attentive, friendly,, and welcoming staff. I love the Glassman team. I would recommend their business to anyone in need even if it’s just some questions you may have. This is the place to be!!!! I will definitely be returning for that exceptional customer experience at Glassman Hyundai. GREAT JOB TEAM!!!! KEEP UP THE GREAT WORK
STEPHANIE C. from Glassman Hyundai responded on 04/08/2019

Thank you for your awesome review! We appreciate your business and appreciate the kind words!
We look forward to your next visit


SA
Samar A.
Northville, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Quick
Glassman had me in and out of my oil change within 30 minutes. They answered all my questions and included a free car wash too!
STEPHANIE C. from Glassman Hyundai responded on 04/05/2019

Thank you for your review. We appreciate your business and look forward to your next visit. 
Have a great weekend!