ReScore Reviews™ (40)

ReScore
Overall Rating 4.5000013/5Overall Rating 4.5000013/5Overall Rating 4.5000013/5Overall Rating 4.5000013/5rating 4.5000013
Original
Overall Rating 2.175/5Overall Rating 2.175/5rating 2.175rating 2.175rating 2.175
94% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Charles J. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They deliver what you ask for and on time."
Chuck J. 2017
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/22/2017 03:01 PM
Warren B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another Great Service Experience "
Came in for an oil change and tire rotation. Left with that and a much needed cabin air filter and recall work recommended by Hyundai, and a car wash to boot! Quick, reliable and fast, without trying to upsell you on stuff you don't really need.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 01:03 PM
STEPHANIE C. at Glassman Hyundai responded on 11/22/2017

Thank you for your review. We appreciate your business and time! Happy holidays

Jo T. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
I was told it would take 2.5-3 hours. there were three recall issues with my Sonata. It took under an hour. They always provide refreshments and people are constantly making themselves available without asking. On another note, I am missing a valve cap where they put air in my tires and whoever put the sticker for my next oil change, did not put how many miles for my next change. I chalk it up to rookie error, it won't stop me from coming back.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/22/2017 06:24 AM
STEPHANIE C. at Glassman Hyundai responded on 11/22/2017

Thank you for your review and kind words. Please let us know when you are in the area and we will take care of that asap. Happy Holidays!

APRIL F. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Over priced "
If I knew I was going to be charged for every little thing, I would have went to the 10 minute place and would not had to wait an hour plus; and I don’t like the fact that they tried to bully me into a recommended service by telling me that my warranty would be voided if I didn’t get that service...
Next time I will go somewhere a bit cheaper..and where I don’t have to make an appointment
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:13 PM
STEPHANIE C. at Glassman Hyundai responded on 11/22/2017

Thank you for your review. Please ask about service specials featured for your next visit. Happy Holidays!

Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
Great!
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:41 AM
STEPHANIE C. at Glassman Hyundai responded on 11/22/2017

Thank you for your review. We appreciate your business.
Happy Holidays!

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Glassman Hyundai"
Great Service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/20/2017 06:39 PM
STEPHANIE C. at Glassman Hyundai responded on 11/21/2017

Thank you for your review and kind words. We appreciate your business

Lachake A. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Good service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:39 PM
STEPHANIE C. at Glassman Hyundai responded on 11/21/2017

Thank you for your review. We appreciate your business and look forward to your next visit

Carol M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly service"
My car was quickly done without an appointment
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:23 PM
STEPHANIE C. at Glassman Hyundai responded on 11/21/2017

Thank you for your review. We appreciate your time and business

Andrea N. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very good"
Glassman I love your staff
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/20/2017 03:27 PM
STEPHANIE C. at Glassman Hyundai responded on 11/21/2017

Thank you for your review. We apreciate you as a customer and your business

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service (Polite and Friendly)"
Jenee was welcoming, nice, and professional.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:16 AM
STEPHANIE C. at Glassman Hyundai responded on 11/21/2017

Thank you for your review. We appreciate your business and look forward to your next visit.

Crystell O. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The nerve.."
I would recommend to my friends but, I'd let them know that you only have (2) loaner cars available.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 06:41 PM
STEPHANIE C. at Glassman Hyundai responded on 11/20/2017

Thank you for your review. We appreciate your business.

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fdd"
asdfs
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/19/2017 11:11 AM
STEPHANIE C. at Glassman Hyundai responded on 11/20/2017

Thank you for your review. We appreciate your continued business

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 04:38 PM
STEPHANIE C. at Glassman Hyundai responded on 11/20/2017

Thank you for your review. We appreciate your business and look forward to your next visit

AVERY W. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 09:45 AM
STEPHANIE C. at Glassman Hyundai responded on 11/20/2017

Thank you for your review. We appreciate your time and business

Beth R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best dealership!"
Always pleasant, service team is top notch!! Quick and reliable
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 04:25 PM
Heather B. on 11/16/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
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Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:33 PM
Mike W. at Glassman Hyundai responded on 11/17/2017

Thank you for your review, we appreciate your business

Kenya A. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Staff is customer friendly "
Staff checks on you and keeps you updated.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/15/2017 05:15 PM
Mike W. at Glassman Hyundai responded on 11/17/2017

Thank you for your review, we appreciate your business

Michael B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service in the hyundai service department"
derek my service provider was a man of his work and he took care of me
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:50 PM
STEPHANIE C. at Glassman Hyundai responded on 11/15/2017

Thank you for your review, we appreciate your business

Michael C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
It was easy to schedule and appointment. I arrived early and they took my car in early. The staff was very friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:11 PM
STEPHANIE C. at Glassman Hyundai responded on 11/15/2017

Thank you for your review, we appreciate your business

Thomas S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service was so good that I have switched my business to Glassman!"
Letters of recognition sent to dealership and corporate headquarters!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 11:22 AM
STEPHANIE C. at Glassman Hyundai responded on 11/14/2017

Thank you for your review. We appreciate your business and kind words!!

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