ReScore Reviews™ (23)

ReScore
Overall Rating 3.6956522/5Overall Rating 3.6956522/5Overall Rating 3.6956522/5rating 3.6956522rating 3.6956522
Original
Overall Rating 2.04348/5Overall Rating 2.04348/5rating 2.04348rating 2.04348rating 2.04348
86% Would Recommend
100% Business Response
Latest Review 1 day ago
David V. on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
":)"
:)
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/22/2018 04:59 PM
08510e4610b9562ccc84e33ed878c8e4?s=28
DEANNE A. at Glendora Hyundai responded on 04/23/2018

Hello,
Thank you for taking the time to review our dealership. We apreciate the 5 stars! We take pride in our customer service, and I am pleased we were able to service your vehicle to your satisfaction.
We look foward to seeing you at your next service.

Thank you!!

Roland S. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very clean shop. Excellent service advisors like Robert Burow, friendly, informative, looking after you and your car."
This is my second vehicle leased at Glendora Hyundai. Great place to do business and service your car. Keep up the good work.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/21/2018 01:52 PM
08510e4610b9562ccc84e33ed878c8e4?s=28
DEANNE A. at Glendora Hyundai responded on 04/23/2018

Hello,
Thank you for taking the time to review our dealership. We apreciate the 5 stars! We take pride in our customer service, and I am pleased we were able to service your vehicle to your satisfaction.
We look foward to seeing you at your next service.

Thank you!!

Verified Customer on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
Warm greeting , fast service,
Definitely going back to this dealer.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/20/2018 09:33 PM
08510e4610b9562ccc84e33ed878c8e4?s=28
DEANNE A. at Glendora Hyundai responded on 04/23/2018

Hello,
Thank you for taking the time to review our dealership. We apreciate the 5 stars! We take pride in our customer service, and I am pleased we were able to service your vehicle to your satisfaction.
We look foward to seeing you at your next service.

Thank you!!

Juan C. on 04/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
You should think about giving customers a courtesy car wash when service is performed.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/20/2018 07:33 PM
08510e4610b9562ccc84e33ed878c8e4?s=28
DEANNE A. at Glendora Hyundai responded on 04/23/2018

Hello,
Thank you for taking the time to review our dealership. We take pride in our customer service, and I am pleased we were able to service your vehicle to your satisfaction. I will definitely inquire about your recommendation, thank you for the feedback. 
We look forward to seeing you at your next service.

Thank you!!

Richard C. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous, knowledgeable about their vehicles."
Excellent service and not stressful at all.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:38 AM
08510e4610b9562ccc84e33ed878c8e4?s=28
DEANNE A. at Glendora Hyundai responded on 04/19/2018

Hello,
Thank you for taking the time to review or dealership. We apreciate the 5 stars! We take pride in our customer service, and I am pleased we were able to service your vehicle to your satisfaction.
We look foward to seeing you at your next service.

Thank you!!

Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Was appointment was handled on time, as promised, and with a courtesy shuttle to and from my work...which I didn’t even have to wait for.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/18/2018 04:57 PM
08510e4610b9562ccc84e33ed878c8e4?s=28
DEANNE A. at Glendora Hyundai responded on 04/19/2018

Hello,
Thank you for taking the time to review our dealership. We appreciate the 5 stars!!  We strive for great customer service and I am pleased to know you were satisfied with our service.
We look forward to seeing you at your next service.
Thank you!

Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great"
The service is very good the salesman that I dealt with getting my lease were very good when I went in for my first service the gentleman who assisted me was very good so I give it a 5-star rating
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/18/2018 02:06 PM
08510e4610b9562ccc84e33ed878c8e4?s=28
DEANNE A. at Glendora Hyundai responded on 04/18/2018

Hello,
Thank you for taking the time to review our dealership. We take pride in our customer service. I'm pleased to know you had a pleasant experience with us. We look forward to seeing you at your next service.
Thank you.

Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and friendly people"
Friendly people, good service and service was completed in a very timely manner.
Vehicle: 2018 Hyundai Elantra Gt
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/18/2018 08:43 AM
JERRY L., service /parts dir at Glendora Hyundai responded on 04/18/2018

HELLO,

THANK YOU FOR TAKING THE TIME TO REVIEW OUR DEALER SHIP . WE ARE PLEASED OUR TEAM WES FRIENDLY AND FINISH YOUR  VEHICLE IN A TIMELY MANOR

Russell F. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You turned my disaster into a blessing!"
My 2013 Hyundai Sonata broke down by Palm Springs, almost 2 hours away from my home in La Canada, while I was driving home from my mother's funeral in Arizona. It was the last thing I needed to be dealing with during that difficult time. We had my car towed to a Palm Springs auto repair shop and got a very expensive Lyft ride home. When the Palm Springs mechanics were unable to diagnose the problem, we called the dealership (which we should have done immediately!) and they quickly identified the problem, replaced the engine at no cost, and reimbursed us for every cent of our expense in this ordeal. Everyone we dealt with at Hyundai every step of the way went out of their way to be pleasant and competent and accommodating. Thank you a million times over for bending over backwards to help make this easy and smooth and completely hassle-free. I am a customer for life!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 05:45 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/18/2018

Hi,
Thank you for taking the time to review our dealership.  I'm sorry, that sounds like that was a horrible experience!  I'm so pleased we were able to accommodate you and take care of the problem.  We appreciate your feedback and look forward to seeing you again at your next service.

Jesus M. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Hyndai always provides great service and helpful information
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:55 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/17/2018

Hello,
Thank you for taking the time to review our dealership.  We are pleased that you were happy with your service, that is always our number one goal.  We look forward to seeing you on your next visit.
Have a great day!

Anne B. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service department took the time to isolate issue by consulting with Hyundai Corporate. I was happy to have the car in longer to get to the root of the problem. A so that warranty covered repairs. Thank you Robert for the good service!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:06 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/17/2018

Hello, 

Thank you for taking the time to review our dealership. We are pleased to hear that our service team was able to get to isolate the vehicle's issue and that you were happy with the outcome. We appreciate your feedback and look forward to seeing you soon. Have a great day!

Pravein C. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nothing speacil, It;s just a dealer"
regulat dealer
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/16/2018 06:04 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/17/2018

Hello, 

Thank you for taking the time to review our dealership. We are happy to see that our service team provided you with a 5-star experience. We appreciate your feedback and look forward to seeing you again soon. Have a great day!

Alfredo L. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Review"
Everything was done as stated, courtesy and helpfulness.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/16/2018 12:51 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/16/2018

Hello, 

Thank you for taking the time to review our dealership. We are pleased to hear that our service team was courteous and helpful during your visit with us. We appreciate your feedback and look forward to seeing you again. Have a great day!

Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very convenient location"
satisfied!!!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/16/2018 12:12 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/16/2018

Hello, 

Thank you for taking the time to review our dealership. We are pleased to hear that you were satisfied with your visit. We appreciate your feedback and look forward to seeing you again. Have a great day!

Dorothy S. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feedback "
Everyone were excellent and went out of their way to make sure you are satisfied. Answered all questions and were very knowledgeable.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 10:50 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/16/2018

Hello, 

Thank you for taking the time to review our dealership. We are pleased to hear that you had an excellent experience with our service team. We appreciate all your feedback and look forward to seeing you again. Have a great day!

Adell M. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"xx"
xxx
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/15/2018 03:34 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/16/2018

Hello,

Thank you for taking the time to review our dealership. We are pleased to see that you enjoyed your service visit. We appreciate your feedback and look forward to seeing you again soon. Have a great day!

Leslie D. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Friendly and courteous. Good coffee while you wait, but missed the do-nuts, pop corn machine and pictures of the new buyers/leasers on the wall.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/15/2018 10:47 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/16/2018

Hello, 

Thank you for taking the time to review our dealership. We are sorry you are missing the complimentary donuts and popcorn, but we now have complimentary snacks at the cashier. Please take some when you are in for your next visit. Have a great day!

Verified Customer on 04/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Another review"
Been going to Glendora since I first got my car. Service is pretty good. Expensive but that’s what happens with inflation.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/14/2018 04:19 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/16/2018

Hello, 

Thank you for taking the time to review our dealership. We are pleased to hear that we have such a loyal customer in you. We appreciate your feedback and look forward to seeing you again. Have a great day!

Bruce K. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer relations and care for both vehicle and customer"
Brought my 2014 Santa Fe in for a malfunctioning front passenger door lock and they diagnosed and replaced the actuator....I was very satisfied with the care and service done by all Glendora Hyundai personnel from the appointment operator Alexia Beltran, service manager Robert Burow, and the service tech who performed and corrected the problem....Thank you
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/14/2018 06:56 AM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/16/2018

Hello, 

Thank you for taking the time to review our dealership. We are pleased that our service personnel provided you with excellent customer service from start to finish. We appreciate all your kind feedback and look forward to seeing you for future visits. Have an awesome day!

George R. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Maintenance"
Courteous personnel. Ride to and from home.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/13/2018 08:27 PM
54f21db055902d554a779838436b72bf?s=28
FELICIA Q. at Glendora Hyundai responded on 04/16/2018

Hello, 

Thank you for taking the time to review our dealership. We are pleased to hear that you utilize our shuttle service and that our service team was courteous. We appreciate your feedback and look forward to seeing you again. Have a great day!

Displaying Review 1 - 20 of 1572 in total