They could just pad the invoice! I 'm thoroughly disgusted by what a heartless bunch of parasites ( or should I use " Morally and Ethically Challenged" ) they have been .
Thank you for the positive review Carol. Based on what you wrote I'm wondering if the 2 star rating may have been a glitch. Thank you for your business and feedback!
We do apologize for the miscommunication regarding the lights. This is a good learning opportunity for us about how to address these moving forward. Thank you for all your business with Glenn's Auto!
So why the 4 star rating? I know nothing about cars, and my feeling of insecurity about them needs soothing. Glenn's tells me what they did and recommends what needs to be done. Bu, I need more. I need words that reassure me that my car is not going to leave me stranded. And, if it does so what are the most likely reasons. I need to know the consequences of what will happen if I don't do certain things to care for it. I need to be treated like a little old lady who hasn't a clue, which I am.
I would absolutely recommend Glenn's to others, which I already have on a number of occasions.