Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

124 Reviews

99% Would Recommend
Latest Review 24 days ago

Reviews


JS
JAN S.
NAVARRE, FL
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2016
Problem solved
Another problem solved on my 14 year old ride
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 10/03/2016

Jan, thanks so much for taking the time to give us a review. we appreciate your kind words.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

ES
Elvin S.
Panama City Beach, FL
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Elvin said Mr. Glenroy is an awesome person and he knows what he is doing.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 09/20/2016

Elvin, thanks so much for taking the time to give us a review.  We appreciate that you came all the way from Panama City to our shop and appreciate your business.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

TM
Tawnia M.
Santa Rosa Beach, FL
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2016 Category: Service
Tawnia said this business is quick and helpful.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 09/16/2016

Tawnia, thanks so much for taking the time to give usa review.  We appreciate your business and look forwardto seeing you again soon!

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

DP
Darrel P.
Fort Walton Beach, FL
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2016 Category: Service
Darrel said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 09/12/2016

Darrel, thanks so much for taking the time to give us a review. We appreciate your business and look forward to seeing you again soon.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

LW
LOUIS W.
Fort Walton Beach, FL
Mercedes-Benz 300TD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016
Glenroy
Always a great job.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 09/06/2016

Louis, thanks so much for taking the time to give us a review. We appreciate your business and look forward to seeing you again soon.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

CM
Catherine M.
Fort Walton Beach, FL
Volvo S70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2016 Category: Service
Catherine said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 09/02/2016

Catherine, thanks so much for taking the time to giveus a review and your personal recommendation. We look forward to seeing you again soon.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

RR
Robert R.
NICEVILLE, FL
Mercedes-Benz 560SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Robert said he trusts this business. They do the work they say they are going to do in a timely manner. If there is ever an error they fix it without question. Sometimes things may get misdiagnosed but they address the issue and fix it. They give good value for their service.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/29/2016

Robert, thanks so much for taking the time to give us a review of ourbusiness.  We appreciate giving you highly valuable service.  Looking forward to seeing you again soon.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

JP
Jeff P.
Niceville, FL
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016 Category: Service
Jeff said they are always good and he drives pass the dealership to get to them.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/26/2016

Hi Jeff.  Thanks for taking the time to give us a review.  We appreciate you and your business.  Looking forward to seeing you next time and giving you the service you deserve.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

SC
Sergio C.
FL
BMW 330Ci
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2016 Category: Service
Sergio said he was not kept updated on the repairs and they had his vehicle at the business for 1.5 weeks. He said he will be taking it back to have them change the shifter and arm rest.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/22/2016

Sergio, we apologize for the delay in getting your quote to you. Thanks for taking the time to speak with us today and give us another chance.  We appreciate your business and look forward to completing the work for you quickly.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



JW
Justin W.
Mary Esther, FL
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Justin said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/19/2016

Hi Justin!  Thanks so much for taking the time to give us a review.  We appreciate you and look forward to seeing you again soon.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



MT
Marion T.
Fort Walton Beach, FL
Volvo 960
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Marion said this business has been keeping her vehicles running very well.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/15/2016

Good afternoon, Marion:

We appreciate you taking the time to give us a review and look forward to seeing you again soon.  Thanks so much!

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



SF
Sherri F.
Niceville, FL
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Sherri said they did a great job and they were really nice.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/15/2016

Hi Sherri!  Thanks for taking the time to give us a review.  We appreciate you, too!  Have a good one!

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



AL
Anthony L.
Shalimar, FL
Mercedes-Benz 300CD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016 Category: Service
Anthony said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/11/2016

Anthony, thanks so much for taking the time to give us a review.  It's very much appreciated.  Looking forward to seeing you again.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



JS
JAN S.
NAVARRE, FL
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016
Great Service
Glenroy predicts what my Volvo needs, does the work quickly at a fair price and reviews exactly what he did when I pick up the car.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/08/2016

Thankyou so much for taking the time to review us.  We appreciate you, too, Jan. And look forward to seeing you again soon.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



PW
Paul W.
Shalimar, FL
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Paul said the business has great communication skills and good expertise when it comes to trying and figuring out what is wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/05/2016

Thanks so much for taking the time to give us some feedback. We look forward to continuing to service your vehicle and will always ensure that you know exactly what we work we are doing and the reason we are doing it.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



JW
James W.
Fort Walton Beach, FL
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
James said the service was good and he has no complaints. He likes how the vehicle was on time and they are very professional.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/01/2016

Thanks so much for taking the time to give us a review. We appreciate your business and will do all we can to continue to give you excellent, prompt service.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106


GC
Garyling C.
Fort Walton Beach, FL
Mercedes-Benz CL500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Garyling said they did a great job. He really appreciates them explaining everything that was done.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/01/2016

Thanks so much for taking the time to give us a review. We appreciate your business and will do all we can to ensure you know exactly what we are doing to your vehicle and why we are doing it.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



RS
Randy S.
Fort Walton Beach, FL
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Randy said he liked the service and they care about fixing his vehicle. He has already recommended them.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/01/2016

Thanks so much for taking the time to give us a review. We appreciate your business and and will take very good care of any referrals you send our way.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



WB
Willie B.
Fort Walton Beach, FL
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016 Category: Service
Willie said the business was very prompt, did the service and everything was in time.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 07/28/2016


Thanks so much for taking the time to give us a review.  We appreciate your business and will do all we can to continue to give you excellent, prompt service.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



JS
Jaquelynn S.
Florida
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016 Category: Service
Spoke with Robert. He said they get great service and treatment at this business.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 07/28/2016

Thanks so much for taking the time to give us a review. We will do what we can to give you great service. We value you as a customer!

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



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