Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

124 Reviews

99% Would Recommend
Latest Review 28 days ago

Reviews


SH
SANDRA H.
Fort Walton Beach, FL
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2017
Great work. Glenroy Automotive is trustworthy.
Glenroy Automotive is the place to take your foreign car.

CK
Christopher K.
Niceville, FL
Mercedes-Benz C240
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Christopher said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

SB
Sam B.
Fort Walton Beach, FL
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Sam said everything was great but the price.
This review was collected via phone interview by Customer Research Inc.

RK
Russell K.
Fort Walton Beach, FL
Mercedes-Benz CLS500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2017 Category: Service
Russell said he has been taking his vehicle there for years. The service is good but he doesn't agree with the labor cost, although it has been explained to him. He appreciates all that they do for him.
This review was collected via phone interview by Customer Research Inc.

LS
LARRY S.
Crestview, FL
Mercedes-Benz S550
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2017
SERVICE REVIEW
personalized service and honesty!

CM
Catherine M.
Fort Walton Beach, FL
Volvo S70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2016 Category: Service
Catherine said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 09/02/2016

Catherine, thanks so much for taking the time to giveus a review and your personal recommendation. We look forward to seeing you again soon.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106

SC
Sergio C.
FL
BMW 330Ci
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2016 Category: Service
Sergio said he was not kept updated on the repairs and they had his vehicle at the business for 1.5 weeks. He said he will be taking it back to have them change the shifter and arm rest.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 08/22/2016

Sergio, we apologize for the delay in getting your quote to you. Thanks for taking the time to speak with us today and give us another chance.  We appreciate your business and look forward to completing the work for you quickly.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



JE
Joe E.
CRESTVIEW, FL
Mercedes-Benz C230
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2016 Category: Service
Joe said they have outstanding customer service.
This review was collected via phone interview by Customer Research Inc.
Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 07/28/2016

Thanks so much for taking the time to give us a review. We appreciate your business and will do all we can to continue to give you excellent service.  We value our customers.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106


Glenroy C., Your Trusted Luxury Auto Specialist from Glenroy Automotive responded on 07/28/2016

What can we do better for you?  We'd like to change that 4 star to a 5 star review.

Glenroy Cooper
Your Trusted Luxury Auto Specialist
Glenroy Automotive
91B Monahan Dr
FWB, FL 32548
Phone (850) 862-6888
Fax     (850) 582-4106



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