Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

196 Reviews

100% Would Recommend
Latest Review about 2 years ago

Reviews


BT
Brian T.
East Elmhurst, NY
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016 Category: Service
Brian said the employees at this business were nice and the work was good.
This review was collected via phone interview by Customer Research Inc.

CM
CHARLES M.
Queens, NY
Toyota Highlander
Verified
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04/20/2016
Consistency Personified
I don't know what other auto mechanics do to tarnish this profession. You hear stories where customers feel as though they have been ripped off. Obviously they have not been to GNB!!!! I have never been dissatisfied with the service here. Joe, Chris and the whole crew do incredible work every time and you never feel ripped off!!!

CH
Constantine H.
Whitestone, NY
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016 Category: Service
Constantine said they were very good.
This review was collected via phone interview by Customer Research Inc.

BB
Benjamin B.
Queens, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Benjamin said he has been going to this business for 20 years.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Jackson Heights, NY
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2016 Category: Service
Peter said the service was very good although he had a long wait for a service which should have taken about twenty minutes. He had to wait close to three hours.
This review was collected via phone interview by Customer Research Inc.

KP
Keith P.
Langhorne, PA
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016 Category: Service
Spoke with Yvonne. She said her son was very pleased with the work this business did to his vehicle and she also takes her vehicles there. The employees seem very knowledgeable about what their doing and their consciences with customer service.
This review was collected via phone interview by Customer Research Inc.

AM
ANTHONY M.
Brooklyn, NY
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2016
Best shop
Whenever I'm in a bind to need something done same day by noon it gets done. I been bring my cars here for years thanks a lot joe and Chris.

ME
Maria E.
Richmond Hill, NY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2016 Category: Service
Spoke with Miguel. He said the business has very good mechanics.
This review was collected via phone interview by Customer Research Inc.

DS
DEBRA S.
East Elmhurst, NY
Saturn SC2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016
No worries
I've never had more honest people work on my car....to have a mechanic tell you NOT to do something is a new one on me lol.

CF
Cynthia F.
Queens, NY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Service
Cynthia said they were timely and the price was fair even though it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

EB
Erik B.
Jackson Heights, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Erik said the business was very efficient , quick and service is up to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

NM
NORIS M.
East Elmhurst, NY
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2016
Excellent Care for My 12 Year Old Vehicle
Friendly service.....great value...extremely honest...never feels like you are being taken.

HB
HANG, S B.
Queens, NY
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2016
Repair sevices(engine malfuntion)
Just Great.

GC
Giuseppe C.
Whitestone, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Giuseppe said they did a very good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

GK
George K.
Queens, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2016 Category: Service
George said this is a great business.
This review was collected via phone interview by Customer Research Inc.

AM
Aaron M.
Bronx, NY
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016
Great Customer Service, and Honest and Affordable
I was really pleased with the service I received. The staff were very friendly and got the work done in a timely matter. I will definitely be returning if I ever need service done to my car.

SW
SAUNDRA W.
Jackson Heights, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016
The owner and his employees are well trained and they are able to complete whatever needs to be done in a reasonable amount of time.
Professional and courteous service as usual!

MC
MARJORIE C.
East Elmhurst, NY
Mercedes-Benz 300SEL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016
Great company
They are thorough, fair priced, honest and good to their customers.

RP
Reginaldo P.
Plantation, FL
Mercedes-Benz GL450
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Reginaldo said this is a fantastic business.
This review was collected via phone interview by Customer Research Inc.

HR
Herbert R.
Jackson Heights, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Herbert said the business had good service and his vehicle is working fine.
This review was collected via phone interview by Customer Research Inc.