Review for Golden Ring Auto Truck Repair
Barry S. on 09/29/2012
Barry said he was not pleased with this business. It was a good thing he went for a second opinion. He found out that his vehicle was misdiagnosed and he was overcharged. He did not return to this facility for the repair. He had it done elsewhere. He would not elaborate further. Due to his recent experience, he would not recommend them to anyone.
Vehicle: Scion tC
Service Date: 09/06/2012
Review Created: 09/29/2012
This review was collected via phone interview by Customer Research Inc.
Greg & John R. at Golden Ring Auto Truck Repair responded on 10/04/2012
When I contacted Barry the customer by phone, Barry stated the review was done by his father who "flipped out"on the phone when the company called. When I asked Barry what was repaired on the car Barry said the things our shop recommended and the problem is no longer there. I asked Barry about the overcharge statement. Barry said he knew cost of diagnosing the problem was $60.00 if he didn't want the repairs done before he even walked in the door. Barry stated everything we did was ok.