Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

854 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.6923077/5Overall Rating 4.6923077/5Overall Rating 4.6923077/5Overall Rating 4.6923077/5rating 4.6923077
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
98% Would Recommend
80% Business Response
Latest Review about 4 hours ago

Reviews


RB
Rebecca B.
Goshen, IN
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
They are there for you when you walk in
Great service all the way

Verified Customer
Syracuse, IN
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
owner
service personnel are very knowledgeable and explain issues and answers clearly.

Verified Customer
Millersburg, IN
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
5-stars
Very good!

Verified Customer
Elkhart, IN
2007 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Decent quality service; room for improvement with communication
If you have your vehicle serviced here, you may want to be sure that any calls on the dealer end are being returned to you.

AS
Artie S.
Goshen, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018 Category: Service
Awesome Customer Service!
My experience dealing with anyone at Goshen Hyundai is outstanding!! I can't imagine going anywhere else - they always treat me very well and their customer service is top notch - thank you!

AR
Allan R.
Goshen, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
personal. professional and fast service
consistent service. . and friendly

JS
Jim S.
Union, MI
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Warranty Work on 2007 Hyundai Sonata
Warranty work was done on my Sonata. The experience was very friendly and informative.

Verified Customer
Goshen, IN
2016 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/12/2018 Category: Service
2016 Sonata review
Overall visit was disappointing.
Patrick C., Service Manager from Goshen Hyundai responded on 12/23/2018

Mr. Detweiler:
I’m sorry your recent visit did not live up to your expectations. I will call you again after the holiday and we can discuss a plan that will improve your experiences for the future.


Thank You

Patrick Considine
Service Manager
574-875-5106

Verified Customer
Goshen, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Convenient
Service department is easily accessible. Staff is courteous, friendly, and timely. I appreciate that staff checks to see if there are current recalls and they explain what needs to be done.
Waiting room is comfortable and clean.

BM
Brad M.
South Bend, IN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Very personable.
I recently had an oil change done and a tire fixed that had been leaking air. I was out in less than 45 minutes, and everyone was very friendly and personable. It was a great experience!
Patrick C., Service Manager from Goshen Hyundai responded on 12/10/2018

Brad:
Thank You for completing our survey. Certainly we appreciate your business and we are happy your are our customer for service. 
Please remember we are always here for you and only a phone call away.
Hope to see you next time for service.

Thank You Again

Pat

Patrick Considine
Service Manager
574-875-5106

RB
Rebecca B.
Goshen, IN
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
They greet you as you walk in the doctor. Friendly
They are friendly
Patrick C., Service Manager from Goshen Hyundai responded on 12/10/2018

Rebecca:

Thank You for coming in for service and Thank You for being our customer. We certainly realize ther are many places to service your car and we are proud you chose our shop. Please feel free to call any time we are always here for you and only a phone call away. 
Thank You again for coming in for service.

Pat

Patrick Considine
Service Manager
574-875-5106

Verified Customer
Elkhart, IN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Quick service
Excellent service in getting oil change.
Patrick C., Service Manager from Goshen Hyundai responded on 12/10/2018

Thank You:

Thank you for coming in for your auto repairs. I realize and respect your wishes to remain anonymous but please except our gratitude for being our customer and we hope you will continue to service your car with our company.

Thank You Again:

Pat

Patrick Considine
Service Manager
574-875-5106

RA
Rita A.
North Webster, IN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great technicians in your service department.
Great technicians in your service department...

Verified Customer
Cassopolis, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Excellent Service
They make it so easy to do business with. The technicians are so fast and do a great job. Everyone is so friendly as well!

GM
Gordon M.
Sturgis, MI
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
timely
very timely

CK
Chris K.
Goshen, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Quality service
Service is always on time and I can travel knowing everything has been checked!

JM
Joe M.
Columbia City, IN
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service
Fast and easy.

JP
Jeremy P.
Goshen, IN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
they are very accomadating.
very good to work with.

Verified Customer
Goshen, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Friendly
Didn’t feel good in the morning so cancelled appointment but later felt better and they were able to get me in - now that is service! And service was done in a timely manner!!! Thanks to all!!!!

MG
Makayla G.
Goshen, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Super fast & friendly
This is my 2nd time coming in for recall work. Dave is super nice and communicates with us every step of the way. He estimated an hour wait but it only took 20 minutes!