Goshen Hyundai

The staff was friendly and professional.

First complementary service was fine. But vehicle said it was due at 6500 miles but service and sales guys said 7500 miles. After service, still got emails saying service was due. What?

Always treated great by the employees. Only disappointed that we don’t receive coupons in the mail anymore.

The service department is always on time when you have an appointment.

I've leased three new Tuscans.
One was crunched by a fallen tree. After three weeks of repairs it was like new.
My second new Tuscan was totaled in an accident six months later. After four months of recovery from my injuries I was able to return to Goshen Hyundai to lease my third new Tuscan.

I received a call 4-28 from Dan Tack regarding the issues I listed on my original feedback. Dan was very professional. He invited me to explain my issues and was very understanding. He also mentioned that reports like mine are very rare for his agency and I agreed this recent experience was not what I expected. Dan apologized and offered a satisfactory resolution. I purchased my vehicle from Goshen Hyundai and it was the first place I thought to go for a road emergency. I appreciated being treated as a valued customer.
I believe you can tell a lot about a business by their handling of a complaint and Dan certainly demonstrated the best of Goshen Hyundai. Thank you.

I have driven many different Hyundai cars. They are very well built, all handle well, and they get excellent gas mileage. Everyone who drives my cars likes them. They have no complaints.

The customer seems to be the focus of this dealership as they go out of their way to make things right and please the customer long after the sale. Not my first rodeo, I am 76 years old and have not seen this in most dealerships.

Great job

The personnel were friendly and accomplished the work within a reasonable time and at a fair and reasonable price. Our visit was a pleasant experience.

Janessa is very pleasant and helpful. She had just helped me a few weeks ago when I had a unique issue with my car… And she was again my agent when I checked in for routine oil changes for my own car and my daughter’s car.

Our first visit, and they will become our point of contact and future service.

Have had all of my service done there since purchasing vehicle. Had one minor issue to report when I had a battery replaced in key holder. That situation was resolved extremely well.

Well, it's just the personal touches that creates an environment of confidence and trust. Obviously you have found that formula. Thanks.

I appreciate the service of this business.