Reviews
JY
Ji Y.
South Bend, IN
2017 Hyundai Santa Fe
Verified
Much better than Gurley Leep
Much better that I will drive 20 miles to get service from here.
Recommended
DL
Denise L.
Goshen, IN
2017 Hyundai Santa Fe S
Verified
Helpful and very friendly
Thanks so much for your continued Pleasant, helpful And accommodating service!
Recommended
JM
Joerg M.
Goshen, IN
2018 Hyundai Santa Fe S
Verified
Service at Goshen Hyundai
They do a great job at a reasonable price. They did it while we waited were done in a reasonable amount of time.
Recommended
SP
Stephanie P.
Elkhart, IN
2017 Hyundai Sonata
Verified
Service department
Better communication in the service department!!
Recommended
Patrick C., Service Manager from Goshen Hyundai responded on 07/31/2018
Stephanie:
Thank You for completing our survey we greatly appreciate your input. Certainly I understand that you had less than an outstanding visit. We are using your experience as a training tool so as not to let this type of experience repeat itself.
Please accept my apology and I promise this will not happen again.
Hope to see and meet with you on your next visit.
Thank You Again:
Pat
Service Manager
574-875-5106
BS
Brian S.
Elkhart, IN
2016 Hyundai Santa Fe S
Verified
Great service
Always treated well
Excellent service.. well run
Excellent service.. well run
Recommended
Verified Customer
Goshen, IN
2017 Hyundai Santa Fe S
Verified
personal attention
Always courteous.
Recommended
JG
John G.
Davenport, FL
2017 Hyundai Santa Fe S
Verified
friendly
very friendly , very accomadating
Recommended
RB
Rebecca B.
Goshen, IN
2015 Hyundai Sonata Hyb
Verified
Nice
Yes
Recommended
Verified Customer
Edwardsburg, MI
2017 Hyundai Tucson
Verified
Excellent Customer Service
Goshen Hyundai always takes care of my car maintenance needs with fast efficient service.
Recommended
Verified Customer
Elkhart, IN
2016 Hyundai Sonata
Verified
ON TIME. QUICK
ON TIME. QUICK OIL CHANGE
Recommended
JY
Jan Y.
Goshen, IN
2017 Hyundai Sonata
Verified
Regular Service
The Service Team is super here and always helpful!
Recommended
TP
Tommi P.
Sawyer, MI
2014 Hyundai Santa Fe S
Verified
Stranded on the turnpike!
Personalized service received from Debbie was outstanding. She went above and beyond to make sure I had everything I needed and was safe during the breakdown of my vehicle while traveling cross country on vacation. Her phone calls to check in on me while we waited for a new engine were thoughtful and much appreciated. Debbie also handled a few issues I was having with the rental car company. Her dedication to customer service is apparent in how attentive she was to all my questions and concerns. I am very appreciative of all her efforts on my behalf. Thank you!
Recommended
Verified Customer
Goshen, IN
2017 Hyundai Tucson
Verified
Friendly, helpful, clean, prompt
Staff appear pleasant, helpful, and well-informed. Service waiting area is clean and comfortable. Service rep explains what is needed, checks for recall and explains what was done.
Recommended
BS
Brad S.
Milford, IN
2016 Hyundai Sonata
Verified
Good service
Got me in quick and and were very friendly.
Recommended
KB
Kent B.
Goshen, IN
2007 Hyundai Tucson
Verified
friendly, job done, in and out.....
I arrived ten minutes late for my appointment and was still greeted friendly. Got my info and I got my coffee. Even thought I was late they still got my recall done by the time they told me when I made the appt. Even went through a checklist inspection of my vehicle. Very much appreciated....
Recommended
Patrick C., Service Manager from Goshen Hyundai responded on 07/09/2018
Kent:
Thank You for your kind thoughts we certainly appreciate your business.
Thank You Again
Service Manager
574-875-5106
SK
Shawn K.
Osceola, IN
2014 Hyundai Elantra
Verified
Great Service
I came in With dark oil, and wanted to have the car checked out to see if it was ok. They checked the car over and found nothing. They did see an outstanding recall item that they fixed, and then did not charge me for any of this. Great service, and I will continue to go here in the future
Recommended
Verified Customer
Warsaw, IN
2014 Hyundai Sonata Hyb
Verified
N/a
Need better ability to troubleshoot vehicles without hard codes and upgrade your service area with current technology.
Patrick C., Service Manager from Goshen Hyundai responded on 07/07/2018
Kevin:
I will call you during business hours on Monday. I reviewed your repair order and it looks like we have diagnosed your concerns quite clearly.
It also seems that you declined the repairs. I also understand that you have a factory warranty on your vehicle. Please give the opportunity to research your concerns and discuss these issues with you in a timely manner.
Respectfully:
Service Manager
574-875-5106
CK
Chris K.
Goshen, IN
2016 Hyundai Tucson
Verified
Great!
Friendly staff; fast service!
Recommended
Patrick C., Service Manager from Goshen Hyundai responded on 07/07/2018
Chris;
Thank You for coming in for service we greatly appreciate your business.
Thank You Again:
Pat
Service Manager
574-875-5106
Verified Customer
New Paris, IN
2013 Hyundai Santa Fe S
Verified
great service
fast and professional
Recommended
HW
Harry W.
Elkhart, IN
2013 Hyundai Tucson
Verified
NUMBER ONE
THIS PLACE IS THE BEST AROUND. GREAT PEOPLE AND ALOT OF KNOWLEDGE..
Recommended