Reviews
RA
Rita A.
North Webster, IN
2013 Hyundai Elantra
Verified Customer
Your mechanics
Make sure customer service people have included all your priced service details before authorizing service.
Recommended
JP
Jeremy P.
Goshen, IN
2013 Hyundai Elantra
Verified Customer
they alwas take care of me.
very professional and people you can trust.
Recommended
KD
Karen D.
Elkhart, IN
2013 Hyundai Santa Fe S
Verified Customer
The people are friendly and care about you
I like doing business with them as they are honest
Recommended
DH
Doyle H.
Middlebury, IN
2017 Hyundai Elantra
Verified Customer
People are friendly and helpful
I had them check the steering. It makes a rubbing squeek sound when turning while going very slow like parking . They didn't find anything and said to keep track of it and bring it back.
Recommended
KK
Kathleen K.
Elkhart, IN
2017 Hyundai Santa Fe
Verified Customer
Fast service
It was so easy to get an appointment to fit my schedule. They get the work done in a reasonable amount of time and don't try selling me things I don't really need.
Recommended
RK
Ron K.
North Fort Myers, FL
2017 Hyundai Ioniq Hybr
Verified Customer
Friendly competent service.
Service and recall completed quickly in a single visit.
Recommended
Verified Customer
Goshen, IN
2016 Hyundai Elantra Gt
Verified Customer
Diagnostic not fully completed the first time problem occurred
My Hyundai Elantra GT hatch kept opening while driving, or even when the car was off which drained my battery. Hence, Roadside Assistance had to be called three times for the battery.. Then, the hatch would not even open. If it was used, access could only be made through the back seat! The initial diagnostic done said everything was normal. When I needed to go out of town a couple days later, my backseat had to be used for my luggage! Still waiting for the defective parts to be replaced.
Patrick C., Service Manager from Goshen Hyundai responded on 04/08/2019
Jennifer:
I want to apologize that we did not meet with your expectations on your recent visit.
When we diagnose a vehicle we generally need to duplicate the concern and in some situations we simply cannot. In those situations we may ask you to return or ask you to return when the situation presents itself. Reguardless I ask for your forgiveness if we created a stressful situation for you. We will see you soon for your repair and we will do our best to make this a smooth transaction.
We will also attempt to improve our amenities.
Thank You:
Pat
Service Manager
574-875-5106
VO
Vickie O.
Lagrange, IN
2018 Hyundai Sonata
Verified Customer
Goshen Hyundai
Very knowledgeable staff. Friendly. I feel confidant on the service their technicians provide for me. Would not go anywhere else and I haven’t. Thank you for all you do!!
Recommended
JL
James L.
Warsaw, IN
2015 Hyundai Santa Fe S
Verified Customer
grea business
Top notch!
Recommended
DD
Debbie D.
Goshen, IN
2017 Hyundai Santa Fe S
Verified Customer
Curtious, and friendly and are on time for appointments
Customer service was exceptional. Everytime I go there everyone is always friendly!
Recommended
JM
Joe M.
Columbia City, IN
2016 Hyundai Sonata Hyb
Verified Customer
Great
The friendly people that work at Goshen Hyundai
Recommended
Verified Customer
Elkhart, IN
2007 Hyundai Sonata
Verified Customer
Quality service
Goshen Hyundai strives to do a good job, and IMO they succeed.
Recommended
CS
Carole S.
Elkhart, IN
2017 Hyundai Elantra
Verified Customer
Friendly
Friendly service
Recommended
DM
Djanira M.
Warsaw, IN
2017 Hyundai Santa Fe S
Verified Customer
Good Service
Good service
Recommended
AL
Adrianna L.
Bremen, IN
2018 Hyundai Elantra
Verified Customer
Not impressed
I was very irritated with the time it took, the comment of the part person saying the tech just sat on it for two days, and a part was left uninstalled
Patrick C., Service Manager from Goshen Hyundai responded on 04/05/2019
Adrianna:
We want to appoliize for your experience with our body shop. We are formulating a plan to never let this happen again. Our body shop manager will be incontact with you soon to help.
Sincerley:
Pat
Service Manager
574-875-5106
DJ
David J.
Syracuse, IN
2016 Hyundai Sonata Hyb
Verified Customer
great service, good people to work with
Scott did a great job on repairing my auto. went above and beyond to make sure the paint match was as good as it could be.
Recommended
DV
David V.
Goshen, IN
2013 Hyundai Sonata
Verified Customer
Consistently Good Service
I took my Sonata back again for routine maintenance. Once again I received good service.
Recommended
CH
Christina H.
Shipshewana, IN
2017 Hyundai Santa Fe S
Verified Customer
Quality Service
Provides quality service in a timely manner.
Recommended
ZS
Zach S.
Shipshewana, IN
2011 Hyundai Sonata
Verified Customer
Service A+
You can count on professional technicians looking your vehicle over and making the necessary recommendations without "inflating" your bill (adding on work that doesn't really need to be done.) I've been accustomed to bracing for a giant bill at the end of my car service, but not with Goshen Hyundai. Will be going back to them again, no doubt.
Recommended
JE
Jaiann E.
Goshen, IN
2018 Hyundai Tucson
Verified Customer
Great Service
I always get great service when I come in Employees are professional and friendly.
Recommended