Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

867 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.6923077/5Overall Rating 4.6923077/5Overall Rating 4.6923077/5Overall Rating 4.6923077/5rating 4.6923077
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
98% Would Recommend
79% Business Response
Latest Review 8 days ago

Reviews


Verified Customer
Goshen, IN
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Great
Worked me in when I didn’t have a appointment

Verified Customer
Goshen, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Courteous staff go the extra mile
I had to bring my 4 month old along to my oil change. They were done with my car very quickly and helped me with the doors!

RB
Rebecca B.
Goshen, IN
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Great
Clean, fast and dependable service

MM
Mike M.
Elkhart, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Bryson
Bryson did a great job reviewing my warranty, ordering the parts and getting my vehicle repaired in a timely manner. As an added bonus, it was washed, cleaned & ready upon pick up time. Thx Bryson!

JB
Joshua B.
South Bend, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Always great
Thanks

Verified Customer
Goshen, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Courteous Service
I appreciate their fast and courteous service.

Verified Customer
Goshen, IN
2014 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Good but slow.
Comments have already been covered.

Verified Customer
Goshen, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
thanks
thanks for servicing my car in a timely manner

CL
Cindy L.
Leesburg, IN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
fast & friendly
always efficient

DT
Denise T.
Elkhart, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Great Service
Staff are friendly. Appointment time was honored and checked for any other issues, recalls, etc.
Clean, updated waiting room.

SB
Sharol B.
Goshen, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Myself
The service staff are very knowledgeable and explain things so I can understand the problem.

CK
Chris K.
Goshen, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Emergency service
I had to go out of town but had a tire that was nearly flat. I didn’t have an appointment but the service department took care of my tire and the wait was minimal! I couldn’t have asked for faster service.

EC
Eunice C.
Goshen, IN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Friendly service!
Friendly service

Verified Customer
Goshen, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Customer Service
Always accommodating with my schedule.

JM
Joe M.
Columbia City, IN
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
customer service
friendly

GN
Gabriella N.
Cassopolis, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018 Category: Service
Excellent Service!
Great service! Goshen Motors really goes out of their way to make sure all their customers’ needs are taken care of!

Verified Customer
Goshen, IN
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018 Category: Service
Good service that's close!
It so convenient to have you guys in Goshen, in addition to providing good, thorough service.

LB
Laura B.
Marcellus, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/19/2018 Category: Service
Used to have confidence in the service department.
Not sure that we would continue using the service department seems over priced.
Patrick C., Service Manager from Goshen Hyundai responded on 03/21/2018

Laura:
Thank You for filling out our survey. I have read and certainly understand your comments and currently researching your concerns. Please allow me the time to get back to you and clear up your concerns. I will follow up with a phone call to you next when I have the proper information to solve your concerns. 

Please know that our customers mean everything to us and we will always have your best interests in mind.

Thank You Again:

Pat

Patrick Considine
Service Manager
574-875-5106

Verified Customer
New Paris, IN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Great service staff
Friendly, courteous and timely

Verified Customer
Goshen, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Service
People are very friendly and they make you feel very comfortable being there. Service done in a timely matter.