Overview

Overall Rating 4.16/5Overall Rating 4.16/5Overall Rating 4.16/5Overall Rating 4.16/5rating 4.16

278 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 2.5555556/5Overall Rating 2.5555556/5rating 2.5555556rating 2.5555556rating 2.5555556
Original
Overall Rating 1.55556/5rating 1.55556rating 1.55556rating 1.55556rating 1.55556
82% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


AB
Ariel B.
Memphis, TN
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Ariel
excellent customer service i was end and out with my oil change

Verified Customer
Memphis, TN
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Getting Better
Hyundai is getting better. There is a great improvement.

SW
Shontae W.
Memphis, TN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Great Job
The whole experience was amazing they treated my husband and I like family. Talk to us about different cars to see which one was in our best interest let us,we test drove and very patient.
just all-around was helpful made the experience of great.

DB
Drovandi B.
Millington, TN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Outstanding
Friendly staff members, very patient, found a vehicle with a great rate

GS
Gary S.
Memphis, TN
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Treat me like family.
The crew at Gossett South is great!!

SH
Schevita H.
Memphis, TN
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Myself
Didnt.vacum car or wash car as requested upon check in

DB
Daphie B.
Memphis, TN
2018 Hyundai Accent
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/04/2018 Category: Service
D.Bell
Service needs to do better on appointments.

Verified Customer
Memphis, TN
2018 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
The service is awesome people are nice
The employees are friendly and service is awesome

MG
Michael G.
West Memphis, AR
2018 Hyundai Sonata
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/27/2018 Category: Service
Need approvement
The staff was friendly. Just need to work on getting people in n out for oil change

DC
Dianna C.
Memphis, TN
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Service department
Brook is always so helpful. She makes sure I get in and out.

Verified Customer
Somerville, TN
2017 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Average
When I got there I was greeted but not taken care of nor asked what I was there for. Then after they answered all the calls that was coming in then they asked me that question. That was like 10 minutes of my time I could have been in the waiting room waiting for my car to be fixed instead of waiting for them to get done with other things.

LW
Lionel W.
Memphis, TN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Efficient Service
Great attention from staff and great service

FC
First C.
Memphis, TN
2015 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Eric and Nick were excellent to work with
I appreciate Eric’s hard work in getting a vehicle moved to the dealership for me to test and purchase

TS
Trenikia S.
Memphis, TN
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Oil Change
Fast and affordable

KR
Katrina R.
Memphis, TN
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Friendly staff and quick service
Great Company and good team work

TM
Tyesha M.
Memphis, TN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Wonderful Service!
Thanks for treating me with wonderful hospitality! Everything was great! Thanks again!

Verified Customer
Memphis, TN
2015 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/09/2018 Category: Service
Oil change
Communication need improving. Had an appointment for oil change. What should have been less than one hour took three hours. Worker had to leave paperwork was missing. My car was park outside, cashier didn't know if the work was finish because she had no paperwork. Not sure if my oil was change because the paperwork was reprinted. Not sure if I would be coming back.

MS
Michael S.
Olive Branch, MS
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Mostly nice people
One issue, on the window sticker the guy put around 7000 miles on it for us to return for the next oil change and that is what is on the car now.

Verified Customer
Memphis, TN
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great service
Everything was good as always

Verified Customer
West Memphis, AR
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
Service
This is a great place to come cause the staff is friendly and don't mind assisting you and helping you with any situation you might have