Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 217 Reviews )

99% Would Recommend
87% Business Response
Latest Review 11 days ago

Reviews


MJ
Melvin J.
Baltimore, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Melvin said the service was good.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 11/27/2019

Melvin, Thank you so much for your review.


BS
BRENDA S.
Baltimore, MD
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Car service
Good work
Christina G. from Graham's Auto Service Inc responded on 11/01/2019

Brenda, Thank you for your review.


DB
Deneen B.
Glen Burnie, MD
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Deneen said the service was fantastic. They always get great results.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 10/28/2019

Deneen, Thank you for such a nice review.


DH
Daniel H.
Maryland
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Daniel said they did a great job, were very reasonable and had it out the next day.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 10/24/2019

Daniel, Thank you for your review.


DD
Darrell D.
Landover Hills, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Darrell said that he highly recommends this business. He stated that the owner is a fair and honest business person.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 10/23/2019

Darrell, Thank you for ypur review.


ES
Ethan S.
Fort Meade, MD
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Ethan said this business was very helpful. They showed him every thing he needed. They were quick to help him with every thing he could possibly need.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 10/14/2019

Eathan, Thank you for such a nice review.


RW
Ronald W.
Glen Burnie, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019
Excellent service
I had trouble with my dashboard cluster acting up such that my speedometer, gas guage, odometer and dashboard lights were not working properly. I took my car to my dealership that regularly services my car and they could not find the problem let alone make remedies. Christina and her team identified the problem, got the correct parts to replace the malfunctioning parts and everything has been working great since.
Christina G. from Graham's Auto Service Inc responded on 10/01/2019

Ronald, Thank you for such a nice review. We were glad that we could find and fix your problem.


VM
VIVIAN M.
Glen Burnie, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
The atmosphere.
They are people oriented make you feel important and care about your concerns.
Christina G. from Graham's Auto Service Inc responded on 09/26/2019

Vivian, Thank you for your review. It is so nice speaking with you ,when you are here. Rose


PB
PAULA B.
Glen Burnie, MD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
First time customer
Needed to have my brake light issue checked. Although they were very busy they took the time to test it out and let me know that the problem was in the wiring harness. First time there but won’t be the last.
Christina G. from Graham's Auto Service Inc responded on 09/24/2019

Thank you for your review.


LD
Larry D.
Glen Burnie, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Larry said that the place had good prices.
This review was collected via phone interview by Customer Research Inc.

PH
PAULINE H.
Pasadena, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
conveniently located, friendly staff and qualified mechanic
Christine is a great mechanic! Always diagnoses problems in a timely matter and provides reasonable estimates for repairs. Very satisfied with the friendly service at Graham’s.
Christina G. from Graham's Auto Service Inc responded on 09/05/2019

Pauline. Thank you for such a nice review. Glad we could help you. Rose


RW
R W.
Washington, DC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019
Christina Graham is Awesome!
I was experiencing this awful, very loud sound coming from under my car and needed help fast. From my initial phone call to my immediate attention when I arrived, Ms. Graham and her staff were amazing. They fit me in right away and solved my car issue fast. I am forever grateful for the wonderful service that I received, and I recommend you visit them when in need of repair!

KM
Ken M.
Catonsville, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Ken said that they were extremely helpful and seemed sincere. They explained to him what was wrong in detail and took care of it. He added he would like to thank them.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 08/28/2019

Ken, Thank you for such a nice review.We were glad to be of help.


TR
TYRON R.
Glen Burnie, MD
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Personal Attention
Let's just say that I need to take my car in for routine maintenance again soon and I wouldn't dream of taking it anywhere else. Even if I hear a little noise and call Graham's, they always find the time to fit me in. It's a small shop, which allows them to give their full attention to your vehicle.
Christina G. from Graham's Auto Service Inc responded on 08/21/2019

Tyron, Thank you for such a nice review. Hope you will be one of our regulator customers now. Rose


MB
Mark B.
Millersville, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Mark said that the service was great.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 08/14/2019

MARK, THANK YOU FOR YOUR REVIEW.

MB
Mark B.
Millersville, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Mark said that the service was great.
This review was collected via phone interview by Customer Research Inc.

BL
BRIAN L.
Elkridge, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Quality Service at a fair price.
Chris and her staff are very professional and friendly too. I was a new customer that was treated well. They helped me out with my schedule . Very accommodating!
THANKS
Shop is well equipped and Chris has the credentials to do quality work. Good option in Glen Burnie.
Christina G. from Graham's Auto Service Inc responded on 08/01/2019

Brian, We appreciate your review. Thank you for coming to our shop. Rose


EL
Earl L.
Halethorpe, MD
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Spoke with Beth. She said the employees were accommodating. They provided reliable service. They provided easy service. She had no issues with the work.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 08/02/2019

Earl, Thank you for your review.


DB
Deneen B.
Glen Burnie, MD
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Deneen said she has always dealt with the business. Her ability to fix vehicles and the customer service is why she goes back. She said everything is great at the business and she does an awesome job.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 07/30/2019

Deneen, Thank you for your review.


BR
BART R.
Glen Burnie, MD
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Ford Ranger Service
Great efficient service at Legal Prices.
Christina G. from Graham's Auto Service Inc responded on 07/26/2019

Bart, thank you for your review.


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