Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

154 Reviews

99% Would Recommend
85% Business Response
Latest Review 26 days ago

Reviews


RS
ROSE S.
Glen Burnie, MD
Mitsubishi Lancer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Frienfly & honest.
They make youfeel at home and help you to understand what is wrong with your vehicle.

GS
Gregory S.
Baltimore, MD
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Gregory said he liked the service at this business.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 05/25/2018

Gregory, thank you for your review.


VM
VIVIAN M.
Glen Burnie, MD
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Graham's is the greatest!!!!!!!!
The place is people friendly. The staff is great!!!!!!!!!!
Christina G. from Graham's Auto Service Inc responded on 04/25/2018

Vivian, Thank you for such a nice review.


SF
Sam F.
Montgomery Village, MD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Sam said he felt very comfortable with the mechanic and he explained everything to him.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 04/20/2018

Sam, thank you for your review.


CW
Cindy W.
Maryland
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Cindy said the employees were thorough and nice.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 04/17/2018

Cindy, Thank you for your review.


DB
Deneen B.
Glen Burnie, MD
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Deneen said they do a great job all the time.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 04/17/2018

Deneen. Thank you for your review.


VM
VIVIAN M.
Glen Burnie, MD
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Ms. Chris personally attend to her customers and has a great people personality!!!!!!
Ms. Chris look for parts you need as to the dealership charges thousand of dollars.
Christina G. from Graham's Auto Service Inc responded on 03/26/2018

Vivian, Thank you for your review.


JT
JUNE T.
Severn, MD
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Professional with positive attitude.
My car is a Toyota Highlander. This service was for my 171K check. Graham pointed out what was needed, provided evidence and then provided quality service on my vehicle. I am a completely satisfied customer and will use this service again.
Christina G. from Graham's Auto Service Inc responded on 03/23/2018

Thanks so much June for letting me know how I am doing.


JM
JESSICA M.
Baltimore, MD
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
Honest trustworthy shop
Chris was very helpful in diagnosing the issues with my truck and very quick to gets the problems fixed and my vehicle back to me. She was very honest about what the issues were, the costs associated and the timeline of work. I will definitely be bring my vehicles back this shop for future maintenance.
Christina G. from Graham's Auto Service Inc responded on 03/14/2018

Jessica, Thank you for such a nice review.


DK
Darrell K.
Glen Burnie, MD
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Darrell said the employees put him in the right direction to resolving his situation with his vehicle. He had a computer replaced in his vehicle. Now he is running lean. He checked the spark plugs. They all have a white burn. At first, it was dark, but now it's white, so he knows it is running lean. He really appreciates the staff and he is looking forward to follow-up with them.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 02/22/2018

Darrell, Thank you for your review.


JP
JOANN P.
Glen Burnie, MD
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018
Car brake repair visit
My visit to Grahams Automotive was amazing. Great workmanship, great service and great atmosphere.
I would recommend everyone to take their vehicle to Chris at Grahams Auto.
She is thorough, honest and very responsive to your needs.

MS
Mike S.
Glen Burnie, MD
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Mike said the employees completed exactly what he asked for. They were thorough. They brought up other possible concerns. The service was reasonably priced. He was happy with the work.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 02/19/2018

Mike, Thank you for your review.


MM
Mark M.
Glen Burnie, MD
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Mark said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 02/19/2018

Mark, Thank you for your review.


LD
Lenny D.
Maryland
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Lenny said he appreciated the staff at this business started work on his vehicle quickly and professionally. Their prices were good, within his budget, and fair for parts and labor. Their work was very well done.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 02/01/2018

Thank you for such a nice review.


CB
Coralie B.
Glen Burnie, MD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Coralie said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

KR
Kevin R.
Maryland
Nissan cube
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Kevin said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 01/09/2018

Kevin, Thank you for such a nice review.


DD
Diana D.
Annapolis, MD
Ford Five Hundred
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Diana said the staff is excellent. They know their business and they are reasonable. They perform excellent service. The staff are so good. They are not highway robbers and they're honest. She'll always take her vehicle there.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 12/22/2017

Dianna, Thank you for such a nice review. Merry Christmas and Happy New Year.


JP
JOANN P.
Glen Burnie, MD
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017
Graham Auto is Amazing!
Chris Graham at Graham Auto is just amazing!!! A great mechanic plus a great friend. She is honest, trustworthy, sincere and fair. She and her shop will take care of you - you are in good hands (better than Allstate Insurance).

I would recommend Graham Auto to anyone who is looking to find a great mechanic without any hassles.

thank you Graham Auto!!!
Christina G. from Graham's Auto Service Inc responded on 12/06/2017

Joamm, Thank you for such a nice review. Merry Christmas!


RE
Rick E.
Glen Burnie, MD
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Rick said Chris did a wonderful job. His wife told him their vehicle runs better than ever.
This review was collected via phone interview by Customer Research Inc.
Christina G. from Graham's Auto Service Inc responded on 11/21/2017

Rick, Thank you for such a nice review.


JP
JOANN P.
Glen Burnie, MD
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
Review of my service received in October 2017 - It was absolutely great!!
The service I received from Graham's Auto was absolutely Great!.. My personal service was efficient, professional and thorough. Chris Graham is an honest, trustworthy owner and sincere. Her work is always the best and there are no issues wiht the vehicle after each service or maintenance visit. Thank you Chris!!!!!
Christina G. from Graham's Auto Service Inc responded on 11/09/2017

Joann, Thank you for such a nice review.


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