Gray Epperson Hyundai


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

456 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
100% Business Response
Latest Review 3 days ago
LEONARD O. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service group"
Very frendly
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 04:23 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Mindy T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are very nice "
Service was great
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:47 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/16/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
all good
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 04:33 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/15/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence "
Excellent
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 02:25 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/15/2017

Thank you for the great survey. We like to know we are keeping our guest satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Sim W. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and timely. "
Jeff is the best
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/11/2017 07:33 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/13/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Charity W. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
This is the most pleasant company to do business with. Always extremely courteous, helpful, fast and efficient! This is my first Hyundai and i am sold on my car and company! I actually don’t dread my service appointments!!!!! Thank you for another job well done!!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 12:37 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/13/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Paul H. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service ."
Very well oiled machine good job.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 11/06/2017 03:26 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/07/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service"
Always the best service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/02/2017 04:35 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/06/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
James C. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Fast and friendly. "
Jeff Russ is an awesome person. Always friendly and explains the service being done to your vehicle. This guy needs to be complimented for the job he is doing. Most places the people are rude and act like they hate their job. But every time I go in for service Jeff is their with a smile and actually enjoys his job. Thank you....
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/02/2017 07:22 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/06/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff Russ"
Jeff Russ is great!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/01/2017 04:06 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/06/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
DENISE B. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I always get great and friendly service at Gray Epperson. If you have any questions they are more than happy to address them.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 10/31/2017 03:47 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 11/01/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Brandon G. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Jeff is great to deal with and the big reason why I keep getting my car serviced here.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/29/2017 09:05 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/30/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Thomas T. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"easy to work with"
excellent customer relationship
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/27/2017 07:06 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/28/2017

Thank you for the great survey. We like to know we are keeping our guest satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 10/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Valued!"
Very nice people and make you feel valued!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/27/2017 02:42 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/28/2017

Thank you for the great survey. We like to know we are keeping our guest satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Denise F. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is always a pleasurable and professional experience to have our car serviced. "
Excellent!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/26/2017 05:05 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/27/2017

Thank you for the great survey. We like to know we are keeping our guest satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Ronnie C. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The people there great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/24/2017 02:49 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/24/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied. 

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Stephen O. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff is terrific. He takes personal responsibility for making sure my Hyundai runs and is comfortable to ride in."
All of my service has been done at this dealership I bought the car there because they made me a good deal. I passed another dealer on my way to Epperson to have work done on my car because I know it will be done right and affordably.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 07:44 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/23/2017

Thank you for the great survey. We like to know we are keeping our guest satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Amanda L. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
I was treated like they knew me for years. Service was so fast i was shocked iy didnt take longer.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/22/2017 02:26 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/23/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Rhonda A. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Nice people.I will go back.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 06:23 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/23/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
William T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Jeff in service is always exceptional
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:01 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 10/19/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
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