Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

575 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


LO
Larry O.
Flushing, NY
Cadillac XTS
Verified Customer
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09/12/2019 Category: Service
Larry said the service was good. The staff was friendly and professional.
This review was collected via phone interview by Customer Research Inc.

SK
SCOTT K.
Flushing, NY
Subaru Forester
Verified Customer
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09/11/2019
great service as always
The team at Great Bear did an amazing job. I came in for an inspection ended up needing new brake pads. They showed me the old ones explained how they get worn out and how to spot when then need replacement. This is a great shop.

GV
GEORGE V.
Flushing, NY
Chevrolet Tahoe
Verified Customer
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09/07/2019
friendly, understanding customer's needs and concerns. willing to go the extra mile.
knowledgeable, compassionate and prompt service. They treat you as a friend, not just a customer in need of service

DM
DIANE M.
Fresh Meadows, NY
Hyundai Elantra
Verified Customer
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08/31/2019
A friendly staff and quick service is what I experienced at Great Bear.
The mechanic that I had was able to diagnose my problem quickly and the issues with my car were fixed the same day. Also the office staff are very friendly and competent. I had a very good experience and will continue to bring my car to Great Bear.

GL
GEOFFREY L.
Brooklyn, NY
Volkswagen Passat
Verified Customer
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08/28/2019
Excellent
Very professional, excellent customer service. Audra runs a tight professional ship. Did a test run on my car for suspension and braking problems. Diagnosed problem quickly and showed me exactly what the problem was on the lift. Had problem fixed in half an hour all for less than 100 bucks. I'll be bake with friends. I HIGHLY recommend Great Bear Auto Repair.

AA
ALVARO A.
Hollis, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019
Nice people
Good job and they did it in a timely fashion thanks

CJ
Charles J.
Fort Lee, NJ
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Charles they did a good job.
This review was collected via phone interview by Customer Research Inc.

PT
Pablo T.
Rego Park, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Pablo said the business is very good to him. They are polite, professional and the work is quick. He is happy with the business.
This review was collected via phone interview by Customer Research Inc.

CL
CHIH HUNG L.
Oakland Gardens, NY
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Friendly staff
Good service

PS
Peter S.
Whitestone, NY
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08/21/2019
Great Bear /Great Service
I’ve been going to Great Bear for for many years now. Always fair and honest and excellent service. Audra and her team of professionals are second to none.

MC
Martin C.
Glen Cove, NY
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08/20/2019
Long haul.
I have been with them for over 2 decades. Despite various changes in apparent ownership/management over the years, Audra remains a constant there. A friendly face who I know does not take advantage of my various bad vehicular situations. They've handled simple oil changes, brake changes, inspections, to more complicated matters. Always professionally done.

EG
Edwin G.
Flushing, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Edwin said the owner was really nice to him.
This review was collected via phone interview by Customer Research Inc.

EG
Edwin G.
Flushing, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Edwin said the owner was really nice to him.
This review was collected via phone interview by Customer Research Inc.

HV
HECTOR V.
Whitestone, NY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Amazing
No complain 😁 everything working well thanks 👍

CF
CHARLES F.
East Elmhurst, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019
Reliable and Trustworthy Service
I have been been taking my car(s) to Great Bear for the last several years. I can always trust Audra Fordin and her crew to provide friendly, trustworthy and reliable service at a fair price.

CR
Cristian R.
Flushing, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Cristian said they are the best. The service is good. They finished on time. He was updated 2-3 times during the service. Their staff is very happy.
This review was collected via phone interview by Customer Research Inc.

LK
LUCY K.
Flushing, NY
Honda Civic Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2019
Safety Inspection
Everything was great, great staff as always and they checked my fluids which was a ++, but they didn't update my customer file, as my car is now a 2018 Honda Civic.

CL
CONNIE l.
Subaru Forester
Verified Customer
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07/24/2019
Supporting women mechanics!!
The owner of the shop is very professional and so nice! We love to support women who support other women! Great job and having Jenny around was a nice touch! Will recommend to others.

MG
MARY G.
Rego Park, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019
Best auto repair shop
I’ve been on this auto repair shop for years, they are very efficient & honest.

SJ
SANJAY J.
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Excellant job
My mazda 2006 MPV had rear AC pipe leakage. Great Bear Auto did a excellant job on it, fixed the leak and it is working fine.

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