Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

575 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


LL
Lu L.
Bayside, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Lu said the service was pretty good but the waiting time was long. She waited 2 hours longer than the promised time and does not know why. She only remembers it was raining pretty hard.
This review was collected via phone interview by Customer Research Inc.

AC
Andy C.
Flushing, NY
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Andy said this business has provided great service.
This review was collected via phone interview by Customer Research Inc.

SP
Seth P.
Flushing, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Spoke with Jin. She said the employees were kind. They provided great service. The work was done fast.
This review was collected via phone interview by Customer Research Inc.

AS
AARON S.
Flushing, NY
Honda Passport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2017
Dishonest auto shop with unqualified mechanic.
Dishonest auto shop with unqualified mechanics.
I took my car which still has 45500 mile, for inspection and they came up with suggestions, costed > $1,550. I agreed. After day or so, They called me to came and pick up your car. I went and picked up my car. As soon as I turned on the car , I noticed my hazardous flasher light , dushboard light,and turn signal lights were not working. The mechanic supposed to fix the rear windshield wiper but instead of fixing he messed up with my car electric and wiring. When I asked them to fix their mistak, they started to give me rediculous reasons. I was disappointed and took my car to another mechanic and paid another $97 to fix those.

JC
John C.
Flushing, NY
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
John said the business does good work.
This review was collected via phone interview by Customer Research Inc.

AV
Arvind V.
Flushing, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Arvind said he is quite happy with the service and the staff are honest.
This review was collected via phone interview by Customer Research Inc.

LR
Leah R.
New York
Kia Sorento
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/04/2017 Category: Service
Leah said the service took a long time at the business. They were very busy and they had her vehicle for a day and a half.
This review was collected via phone interview by Customer Research Inc.

FZ
Fan Z.
Flushing, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Fan said this business was very helpful. The service was good and fast. He was in and out in the same day.
This review was collected via phone interview by Customer Research Inc.

BB
Babak B.
Flushing, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Babak said they were inexpensive and super convenient.
This review was collected via phone interview by Customer Research Inc.

VE
VRUYR/CONNIE E.
Bayside, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
clerk
Excellent

MS
Mike S.
New York
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Mike said he went in for a flat tire change and she felt the price was a little high. But the staff was pleasant, courteous, and they got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

HH
Happy H.
New York
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Happy said everyone was great at this business and they took good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
BRENDA S.
Deer Park, NY
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017
Best service ever!
I was treated like family. Fair, prompt and thorough service. Definitely would recommend and return.

JC
JOANNA C.
Elmhurst, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Winter checkup
Since I travel long distance 3x/month, the winter checkup promotion was a no brainer.
They also found the problem why my tire pressure monitoring system kept showing up on the dashboard the past 3 weeks.

SG
Steve G.
Long Island City, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Steve said the work was efficient.
This review was collected via phone interview by Customer Research Inc.

AA
ABDULMAJEED A.
Fresh Meadows, NY
Toyota Camry
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/25/2017
Too much
First, she told me you need a smoke test . I asked how much she said 85 $ . I told her no discount? She said flat rate, when I was going to pay she said 92$ because you are using a visa . I didn't want to waste my time I paid the fee but I will not come back

KP
KYRIACOS P.
Flushing, NY
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
2012 E350 mercedes benz
Professionally run service shop. They diagnose car repair issues and provide car repair solutions. Congradulations to the owner for running Great Bear.

LL
Louis L.
New York
Subaru
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017 Category: Service
Louis said the staff was very helpful and friendly and everything got done in no time.
This review was collected via phone interview by Customer Research Inc.

RF
ROBERT/MAHAN F.
Great Neck, NY
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017
Fast and efficient and reasonable price
I take my cars for inspection or other repairs to this place and I really recommend them. They never make me wait too long.

JM
JOSE M.
New York, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017
Simple and quick
First time taking my car in, I was in the neighborhood and decided to come here because of the reviews . The young lady who was at the desk was extremely nice and pleasant, great sparking attitude. Would definitely come back for any repairs I need.

Displaying Review 181 - 200 of 575 in total