Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

564 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


MS
MOHAMMED S.
Flushing, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Fast and efficient service.
Great customer service. Always treated me well. The staff are friendly and attentive. I am very happy with my experience. Definitely want to come back for my next service

AT
ANNA T.
Flushing, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
High quality, fast, respectful
I have been a customer of Great Bear Auto Repair since 1998. They are like a family to me. All what they do as specialists is reliable, and I trust them.

SM
Sunghee M.
Flushing, NY
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Sunghee said they always give great service and she has never had an issue with them.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Flushing, NY
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Michael said he went into this business for a quote. He had a pleasant visit and the staff was professional.
This review was collected via phone interview by Customer Research Inc.

JS
JANAILE S.
East Elmhurst, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Excellent Customer Service
I went for an inspection and the staff was friendly, everyone was kind and greeted me. I was provided with lots of information on classes for vehicle maintenance. No one tried to upsell so, I will definitely return!

OF
OSCAR F.
Flushing, NY
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
service was fast.
first time here and plan to come back in the future.

CJ
CHENE J.
Corona, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
C. Johnson
This experience was awesome. I had read about the place in regard to the female owner and the quality of their work. The customer service was awesome. I walked in, described the problem and the car was checked for a nominal fee. In addition I was made aware of a workshop for ladies to become familiar with their cars. Need to know info so male run shops won’t be able to take advantage so easily when it comes to repair estimates. 👏

RL
Richard L.
New York
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Richard said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

GA
Gehan A.
New York, NY
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Gehan said they were perfect.
This review was collected via phone interview by Customer Research Inc.

SN
SERGIO N.
Flushing, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Great Bear Rocks !!!!!
As usual Great bear rocks.Quick friendly service by Audra who loves what she does.You won't be disappointed !!!!!!

BB
BART B.
Rego Park, NY
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
fast accurate frugal
went in get my headlight changed after it failed just after to other side went out. lesson learned do it in pairs

AA
Al A.
New York
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Al said the employees treated him really nice.
This review was collected via phone interview by Customer Research Inc.

SL
Shumail L.
Flushing, NY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Shumail said he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

SY
Sungjoon Y.
Plainview, NY
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Sungjoon said this was a good visit to the facility.
This review was collected via phone interview by Customer Research Inc.

HY
HyunJung Y.
Port Washington, NY
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Hyun Jung said they were quick and there were no problems.
This review was collected via phone interview by Customer Research Inc.

AC
ANGELA C.
Whitestone, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Great job
I had such a wonderful experience few times I went here . They were very professional, courteous and affordable. The girl at the front desk is very nice and friendly . The workers did great work. I always been to mechanics where they just want money for work not necessary . I feel comfortable at great bear and am glad I found this mechanic . Highly recommended .

KC
Kevin C.
Fresh Meadows, NY
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Kevin said they repaired his vehicle 100 percent correctly. They were very kind.
This review was collected via phone interview by Customer Research Inc.

JR
Jeovannny R.
Flushing, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/20/2019 Category: Service
Jeovanny said he took his vehicle to get some repairs and something was broken while at the facility. Three days later, there was a lot of oil under the vehicle and he took it to his mechanic and was told that the axle boot was cut. He went back to this business and the lady at the front desk told him they were not responsible. She was very rude and was yelling at him.
This review was collected via phone interview by Customer Research Inc.

BB
BART B.
Rego Park, NY
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Quality and Price
The latest repairs on my car were priced fairly. Options were described openly as well as price impacts.

Work done on time and quality

And always a pleasant experience

PK
Phyllis K.
Bayside, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Great Bear always remember who you are and your car, nice as can be too.
When my mechanic moved away about five or six years ago,
my online research for someone in the neighborhood popped up Great Bear.
What was really an important selling point was their reputation,
their longevity and most of, that the shop was owned by a woman,
so since I like to support woman-owned businesses
(and very hard to find a mechanic shop that is such)
and Great Bear’s reviews were stellar; I thought I’d try them out.
So, off to their shop I went with a laundry list of things to check
and went through it with the attendant who met me who then said to me after my finish,
let’s just see if you have to waste all of your money,
and as it turned out there wasn’t much I needed.
Nice to find a shop to tell you what you DON’T need.
And equally important, they give you great service and repairs when you do need them at a reasonable cost.
You should all catch Audra on an an episode of 20 20 where she’s was fabulous.
And I like the fact that they empower women to know more about cars and how they run.
Am hoping to do one of Audra’s monthly classes.

Phyllis - Bayside

Displaying Review 21 - 40 of 564 in total