Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

575 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


BB
BART B.
Rego Park, NY
Mercedes-Benz GLK-Class
Verified Customer
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11/28/2018
Fair prices done on time
Work on heater blower was fast work done ahead of time estimate cost less then forecast.
Good communication on the work.
Consistent good quality and good value

MC
MARGARETA C.
New York, NY
Honda CR-V
Verified Customer
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11/23/2018
Is convenient for me. I know great bear for a long time
My husband used to bring he’s cars to this place for longtime, after he passed, I won’t bring my car to any other then Greatbear. I trust them , I feel confident.

EE
Edwin E.
New York
GMC Envoy XL
Verified Customer
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11/20/2018 Category: Service
Edwin said the customer service was nice. He said the place had a great vibe and the staff were very friendly.
This review was collected via phone interview by Customer Research Inc.

FP
FRANK P.
Fresh Meadows, NY
Toyota Corolla
Verified Customer
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11/17/2018
GREAT BEAR IS AWESOME!
Always satisfied with their service. Julia is the best!

Verified Customer
Little Neck, NY
Ford Explorer
Verified Customer
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11/06/2018
My Favorite Shop
love going to Great Bear! Customer service is always top-notch and work done quickly and very reasonable.

IR
Ian R.
Valley Stream, NY
Audi A7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Ian said that every time he goes, service is quick.
This review was collected via phone interview by Customer Research Inc.

CY
Cheong Y.
Flushing, NY
Honda CR-V
Verified Customer
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10/31/2018 Category: Service
Cheong said they were efficient.
This review was collected via phone interview by Customer Research Inc.

DS
DONGHA S.
Honda CR-V
Verified Customer
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10/30/2018
Honest and friendly guys
A friend of ours recommanded them to us. Went there couple of times and I was pleased with their services. They know what they're doing and do not perform any unnecessary work. Will definitely come back for any future mechanical works.

TK
TYRON K.
Fresh Meadows, NY
GMC Acadia
Verified Customer
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10/29/2018
Inspection Stkr and Wipers
Glad to know that they do a complete inventory of your vehicle...who knew i needed wipers! Definitely can see the difference driving! Thanks guys will definitely be by this week! Appreciate you all!

CJ
Charles J.
Fort Lee, NJ
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Charles said they were very fast and accurate.
This review was collected via phone interview by Customer Research Inc.

SM
Santos M.
Flushing, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Santos said that the service was really good at this business and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

AC
ANGELA C.
Whitestone, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Quick /great price /great work
I went here on Sat morning for an oil change. It was very quick and I was in an out . The price wAs excellent . No extra fees or charges . I love the name also known as Woman Auto Know . Def recommend and will return

QG
Qinghai G.
Flushing, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Qinghai said that he recommends this business for service often.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hollis, NY
Kia Spectra
Verified Customer
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10/12/2018
Great Customer Service Always
Been coming here got a couple years now, from the time you walk in you get nothing but warm friendly smiles and great service. I bring all my family’s cars there. And Jenny is the best!

SK
Seung K.
New York
BMW X5
Verified Customer
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10/12/2018 Category: Service
Seung said her overall experience was good. They are straightforward.
This review was collected via phone interview by Customer Research Inc.

SC
Songwoo C.
Flushing, NY
Kia Sorento
Verified Customer
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10/04/2018 Category: Service
Songwoo said the service he received was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Oakland Gardens, NY
Ford Econoline Wagon
Verified Customer
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09/30/2018
Noise
I had noise from bottom of my van, it's first visit but it's short time fix it and resonable price..

AA
Al A.
New York
Dodge Durango
Verified Customer
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09/28/2018 Category: Service
Al said the business is quick, professional and very courteous.
This review was collected via phone interview by Customer Research Inc.

ML
MARY L.
New York, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Trustworthy and Progressive Auto Shop!
Have been a customer of Great Bear for decades. Went there because their reputation was so good. Everyone there is personally dedicated to what they do, Audra is an astonishing person and owner in every way. They are sensitive to every need and never overcharge. Great Bear offers progressive learning about what is under the hood to everyone! Love them.

LJ
Leon J.
Flushing, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Spoke with Eugene. He said this business had good mechanics.
This review was collected via phone interview by Customer Research Inc.

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