Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

575 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


QG
Qinghai G.
Flushing, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Qinghai said that he recommends this business for service often.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hollis, NY
Kia Spectra
Verified Customer
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10/12/2018
Great Customer Service Always
Been coming here got a couple years now, from the time you walk in you get nothing but warm friendly smiles and great service. I bring all my family’s cars there. And Jenny is the best!

SK
Seung K.
New York
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Seung said her overall experience was good. They are straightforward.
This review was collected via phone interview by Customer Research Inc.

RW
Ricardo W.
Flushing, NY
Mazda CX-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Ricardo said this is a good business.
This review was collected via phone interview by Customer Research Inc.

TG
THOMAS G.
Flushing, NY
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
Locals with Integrity
Needed to find a reputable auto mechanic after Firestone @ 154th & Northern closed. Of course dealership repair shops always frown upon local repair shops. But why pay Ford $60 for an air filter? Had gone to GB many years ago, but I moved nearer to Firestone which was geographically desirable. I like GB because they're a repair shop, not a fuel vendor with a repair shop side-line. Back to GB, new/young staff, seem to know their stuff. Needed state safety inspection and oil change. Prices are reasonable, competitive with the market. They passed first test. Will return as they've imparted a sense of professionalism and trust. Next visit will be for recommended and scheduled maintenance. Key is, I will return due to the positive experience.

SC
Songwoo C.
Flushing, NY
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Songwoo said the service he received was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Oakland Gardens, NY
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Noise
I had noise from bottom of my van, it's first visit but it's short time fix it and resonable price..

AA
Al A.
New York
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Al said the business is quick, professional and very courteous.
This review was collected via phone interview by Customer Research Inc.

CP
Christian P.
Fresh Meadows, NY
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Christian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ML
MARY L.
New York, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Trustworthy and Progressive Auto Shop!
Have been a customer of Great Bear for decades. Went there because their reputation was so good. Everyone there is personally dedicated to what they do, Audra is an astonishing person and owner in every way. They are sensitive to every need and never overcharge. Great Bear offers progressive learning about what is under the hood to everyone! Love them.

LJ
Leon J.
Flushing, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Spoke with Eugene. He said this business had good mechanics.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Bayside, NY
Lexus GX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Daniel said the business provided good service. They were excellent.
This review was collected via phone interview by Customer Research Inc.

GS
GEORGE S.
Flushing, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Great service once again!
I needed a state inspection and an oil change and they were open on Saturday of Labor Day weekend, and they finished my car an hour earlier than they had promised! And it's always a pleasure to see Audra while I'm there.

PS
Peter S.
Bayside, NY
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Spoke with Gina. She said the technicians do a good job and take good care of everyone.
This review was collected via phone interview by Customer Research Inc.

LB
Luis B.
New York, NY
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Louis said it went really well.
This review was collected via phone interview by Customer Research Inc.

JK
Jeesun K.
Fresh Meadows, NY
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jeesun said the employees were very kind and they did a perfect job with her vehicle.
This review was collected via phone interview by Customer Research Inc.

KN
KARLA N.
Flushing, NY
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
No worries!
Not only is Great Bear’s location convenient but their customer service is excellent. I appreciate their honesty as they don’t try to scam you as other car shops do in order to get paid.

ZG
Zhi G.
Flushing, NY
Ford E-350 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Zhi said they provided very good customer service and they helped him right away.
This review was collected via phone interview by Customer Research Inc.

SK
Seung K.
New York
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Seung said this is a good business.
This review was collected via phone interview by Customer Research Inc.

FA
Florencio A.
Brooklyn, NY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Florencio said the staff at the business were helpful, the service was quick, and they were efficient.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 575 in total