I apologize for the inconvenience from your last service visit. We strive do perform quick and thorough services. I assure you this was an isolated oversight on our part. Please feel free to stop by anytime and we would gladly check the tire pressure for you.
Operations Director-Green Hyundai/Green Nissan
No constructive criticism.
I would like to apologize for the length of your last service visit. One and one half hours is too long for an oil change. I would like to talk with you about your experience and would also like to let you know we strive to have complete satisfaction from our customers. Please feel free to call me and we can discuss your last visit.
Derek DrishService Director
I would like to start by apologizing for your unsatisfactory visit to our Service Dept. We strive to have completely satisfied customers and we fell short on your visit. I have spoken with the Service Advisor about his interactions with Technicians in front of customers and can assure that this will not happen agaiin. I would like to speak with you about the charges on your visit. Feel free to contact at the dealership and I will do what I can to make sure you are completely satisfied.Derek Drish