Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(736 Reviews)

ReScore Reviews™ (9)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
91% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


KA
Kelly A.
Mount Vernon, TX
2012 Hyundai Veracruz
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2020 Category: Service
Great job!
Work done efficiently and friendly folks.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/04/2020

Thank you for taking the time to complete the survey. We will work hard to make sure you have a 5 star experience on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

PV
Peter V.
Greenville, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019 Category: Service
Greenville Hyundai Service
I've always had good service at Greenville Hyundai. I'm very satisfied and will continue to bring my Hyundai to them for service.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

CB
Charles B.
Rowlett, TX
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019 Category: Service
Great Service
These folks are a breath of fresh after dealing with Clay Cooley in Rockwall.
Garret in service took great care of us, they are friendly and make you feel welcome.
Had the 5000 mile service performed on our Palisade.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

SC
Sharon C.
Fruitvale, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2019 Category: Service
Great experience!
Professional staff who went the extra mile to be helpful. Service was completed timely with all questions answered to my satisfaction.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

SW
Shirley W.
Greenville, TX
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2019 Category: Service
It"s the people that make a company.....
BLACK CAR....looked as though someone wiped it down with a rough dirty rag....still trying to get the marks waxed out. Will ask them not to wash it next visit!
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

SB
Sheila B.
Greenville, TX
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
Location
Service department is personable and nice and very helpful.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience and will work to make sure you continue to have one on your next visit.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

Verified Customer
Caddo Mills, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019 Category: Service
Best service every time
Thanks guys.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience and will work to make sure you continue to have one on your next visit.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

JB
Jerry B.
Commerce, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019 Category: Service
Great service department
The folks at the Greenville Hyundai store are all top notch. They are fast, friendly and knowledgeable. I highly recommend them for your Hyundai service needs.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with us and will work to make sure you continue to have one on your next visit.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

Verified Customer
Caddo Mills, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019 Category: Service
Fast service
In and out for oil service.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with us and will work to make sure you continue to have one on your next visit.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

Verified Customer
Greenville, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/11/2019 Category: Service
Oil change. Tire rotation and inspection.
Service center did not refill my washer fluid.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 12/21/2019

Thank you for completing the survey. We are sorry you feel you had a less than perfect experience with us. A repsresentative will be reaching out to you.

Tracey Fentum

Customer Experience Manager
786-302-7650

PH
Pamela H.
Lone Oak, TX
2012 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019 Category: Service
Close to ?
A very friendly staff and quick service.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 12/10/2019

Thank you for completing the survey for us. We appreciate you taking the time to complete it.

 

Tracey Fentum
Customer Experience Manager
786-302-7650


WJ
Wilmagene J.
Commerce, TX
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2019 Category: Service
Very Satisfied Customer
Overall good maintenance and repair service by the mechanic handling my vehicle from the start and I recieved received great customer care by Garret during the whole process.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 12/10/2019

Thank you for completing the survey for us. We appreciate you taking the time to do it.

 

Tracey Fentum
Customer Experience Manager
786-302-7650


Verified Customer
Caddo Mills, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019 Category: Service
The best service every time
Thanks guys y’all are the best.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 12/10/2019

Thank you for completing the survey for us. Our aim is to provide a 5 star service to all our customers and we will work hard on improving our services.

 

Tracey Fentum
Customer Experience Manager
786-302-7650


JM
John M.
Greenville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2019 Category: Service
Good service.
Nice job, I'm a happy camper.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 12/10/2019

Thank you for completing the survey for us. We appreciate you taking the time to complete it.

 

Tracey Fentum
Customer Experience Manager
786-302-7650


GP
Gregory P.
Rowlett, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019 Category: Service
Superior Service
Superior Service
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 11/30/2019

Thank you for taking the time to complete the survey. We appreciate your feedback.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650