Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

588 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
90% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


Verified Customer
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017 Category: Service
Good service
Timely oil change
Michael B., Service Manager from Greenville Hyundai responded on 04/03/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

MC
Martha C.
Commerce, TX
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Fixed and under warrentee.
Thanks
Michael B., Service Manager from Greenville Hyundai responded on 03/31/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

Verified Customer
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017 Category: Service
xxxxxxx
i dont do comments
Michael B., Service Manager from Greenville Hyundai responded on 03/23/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

SS
Shellee S.
Quinlan, TX
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
Very friendly
Yes
Michael B., Service Manager from Greenville Hyundai responded on 03/17/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

MG
Micheal G.
Paris, TX
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Outstanding Timely Service
I enjoy going to Greenville Hyundai, they always get my car right in and right out in a quick timely manner. The service workers are also friendly and enjoyable to deal with.
Michael B., Service Manager from Greenville Hyundai responded on 03/13/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

GN
Greg N.
Commerce, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2017 Category: Service
Friendly & knowledgeable!!!!!
I like how while your waiting he comes and gives you updates and approximate time vehicle will be ready!!!
Michael B., Service Manager from Greenville Hyundai responded on 03/10/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

Verified Customer
Greenville, TX
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
Friendly service priced fair.
Would recommend it. Art was great to deal with.
Michael B., Service Manager from Greenville Hyundai responded on 03/09/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

BM
Bonifacia M.
Como, TX
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
the communication of the workers.
yes!
Michael B., Service Manager from Greenville Hyundai responded on 03/09/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

LR
Leila R.
Commerce, TX
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
pleasant & clean & service great
Finally - a great service manager
Michael B., Service Manager from Greenville Hyundai responded on 03/08/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

Verified Customer
Klondike, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017 Category: Service
Great Customer Care
We can always count on Greenville Hyundai for great customer care. Work is done promptly and completely, and the staff are most courteous and helpful.
Michael B., Service Manager from Greenville Hyundai responded on 03/04/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

ES
Eddie S.
Farmersville, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2017 Category: Service
Performed two recalls and service in timely manner.
Excellent experience, I would recommend their service to anyone!
Michael B., Service Manager from Greenville Hyundai responded on 03/03/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

CB
Catherine B.
Greenville, TX
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017 Category: Service
Great Service
Fantastic experience, as always!
Michael B., Service Manager from Greenville Hyundai responded on 02/27/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

Verified Customer
Garland, TX
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Excellent customer service
I was very pleased with the service I received at Greenville Hyundai.
Michael B., Service Manager from Greenville Hyundai responded on 02/24/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

JA
Jackie A.
Emory, TX
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
My experience
Everything about the service was great. Friendly people and a comfortable place to wait. Finished up in very timely manner.
Michael B., Service Manager from Greenville Hyundai responded on 02/24/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com
Michael B., Service Manager from Greenville Hyundai responded on 02/24/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

TA
Trent A.
Rockwall, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2017 Category: Service
Service is beyond perfect
Every time I take my car here for service, it just keeps getting better.
Michael B., Service Manager from Greenville Hyundai responded on 02/24/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

Verified Customer
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/19/2017 Category: Service
Extremely poor service department
I bought a new vehicle here and have it back in for service on 6 different occasions EVERY time I take the car in, the Service department fails to correct the issue or leaves something undone. I know they cannot guarantee the cars will not have problems, but they CAN make sure problems are fixed right the first time you take them in for service. They do not even perform the most basic skills of good performance and quality assurance.
Michael B., Service Manager from Greenville Hyundai responded on 02/19/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

Verified Customer
Greenville, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017 Category: Service
Great Dealership
Very pleased with service!
Michael B., Service Manager from Greenville Hyundai responded on 02/16/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

AH
Adrienne H.
Caddo Mills, TX
2009 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017 Category: Service
Friendly Service
Went above and beyond to make sure everything was taken care of for my car.
Michael B., Service Manager from Greenville Hyundai responded on 02/13/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

Verified Customer
Greenville, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2017 Category: Service
The service was good. The sales people were not good.
Yes
Michael B., Service Manager from Greenville Hyundai responded on 02/12/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

JM
Jaymes M.
Commerce, TX
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Oh wait... complimentary wash and vacuum!
Great service. Fast and Friendly associates.
Michael B., Service Manager from Greenville Hyundai responded on 02/09/2017

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com