Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(727 Reviews)

ReScore Reviews™ (8)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
91% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


Verified Customer
Royse City, TX
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020 Category: Service
Service employee greeted me, and kept me informed every step of the way
Greenville Hyundai from day one has shown they are not only worried about only selling cars , but the continued relationship through their service department
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/24/2020

Thank you for completing the survey and for your comments. We appreciate you as our customer and look forward to continuing our relationship with you.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

MW
Misty W.
Emory, TX
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020 Category: Service
Great job!
Garrett has been so helpful despite that I forgot my appointment.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/23/2020

Thank you for your feedback and completing the survey. We appreciate you as our customer and will work hard to make sure you continue to have a 5 star experience with us.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

Verified Customer
Atlanta, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Great Service
Everyone at the dealership is friendly and quality conscious from the moment you step through the door. The waiting room is pleasant with delicious refreshments while you wait. The service department is thorough and explains everything that has been done.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/23/2020

Thank you for your comments and completing the survey. We appreciate you as our customer and will work hard to make sure you continue to have a 5 star experience with us.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

SM
Sharon M.
Greenville, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Great place, great service.
All are very helpful and friendly.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/16/2020

We appreciate you taking the time to complete the survey and are glad you had a 5 star experience with us. Thank you for being our customer.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

SM
Sharon M.
Greenville, TX
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
They are super nice here.
I always have excellent service If I am calling to ask a question or if I need to schedule an appointment they are super nice and helpful.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/16/2020

Thank you for completing the survey. We  appreciate you taking the time to do it and will work hard to make sure you continue to have a 5 star experience with us.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

AL
Allen L.
Commerce, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020 Category: Service
Allen
They we’re very helpful and positive
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

KA
Kelly A.
Mount Vernon, TX
2012 Hyundai Veracruz
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2020 Category: Service
Great job!
Work done efficiently and friendly folks.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/04/2020

Thank you for taking the time to complete the survey. We will work hard to make sure you have a 5 star experience on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

PV
Peter V.
Greenville, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019 Category: Service
Greenville Hyundai Service
I've always had good service at Greenville Hyundai. I'm very satisfied and will continue to bring my Hyundai to them for service.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

CB
Charles B.
Rowlett, TX
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019 Category: Service
Great Service
These folks are a breath of fresh after dealing with Clay Cooley in Rockwall.
Garret in service took great care of us, they are friendly and make you feel welcome.
Had the 5000 mile service performed on our Palisade.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

SC
Sharon C.
Fruitvale, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2019 Category: Service
Great experience!
Professional staff who went the extra mile to be helpful. Service was completed timely with all questions answered to my satisfaction.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

SW
Shirley W.
Greenville, TX
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2019 Category: Service
It"s the people that make a company.....
BLACK CAR....looked as though someone wiped it down with a rough dirty rag....still trying to get the marks waxed out. Will ask them not to wash it next visit!
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with Greenville Hyundai Service Department and will work to make sure you continue to have one on your next visit

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

SB
Sheila B.
Greenville, TX
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
Location
Service department is personable and nice and very helpful.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience and will work to make sure you continue to have one on your next visit.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

Verified Customer
Caddo Mills, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019 Category: Service
Best service every time
Thanks guys.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience and will work to make sure you continue to have one on your next visit.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

JB
Jerry B.
Commerce, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019 Category: Service
Great service department
The folks at the Greenville Hyundai store are all top notch. They are fast, friendly and knowledgeable. I highly recommend them for your Hyundai service needs.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with us and will work to make sure you continue to have one on your next visit.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

Verified Customer
Caddo Mills, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019 Category: Service
Fast service
In and out for oil service.
Tracey F., Customer Experience Manager from Greenville Hyundai responded on 01/11/2020

Thank you for taking the time to complete the survey for us. We are pleased you had a 5 star experience with us and will work to make sure you continue to have one on your next visit.

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650