Overview

Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5rating 4.37

724 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 2.8181818/5Overall Rating 2.8181818/5rating 2.8181818rating 2.8181818rating 2.8181818
Original
Overall Rating 1.9090909/5rating 1.9090909rating 1.9090909rating 1.9090909rating 1.9090909
89% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Waco, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016 Category: Service
Easy to deal with.
Service dept was Fast.
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/18/2016

On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

SJ
SHARON J.
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016 Category: Service
I was very please with the service but I hate the constant up sale!
I was very please with the service but I hate the constant up sale!
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/17/2016

On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

Verified Customer
Waco, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
the people, the accuracy of the time estimate
A good experience!
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/14/2016

On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

TL
Tracy L.
Hewitt, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Service department
The service department has s always friendly and helpful. Quality service will keep me as a return customer.
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/14/2016

On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

Verified Customer
Elm Mott, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
friendly service
Everyone has always been friendly and honest when we come in for any type of service.
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/13/2016

On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

BS
Betty S.
Waco, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2016 Category: Service
The staff at Greg May Hyundai is very professional and yet personable. They are genuinely concerned about my needs and are very friendly.
Great Review
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/13/2016

On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

BM
Billy M.
Mc Gregor, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/12/2016 Category: Service
Genisis
I do not recommend this vehicle at all.
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/12/2016

BILLY,
 We hope that the service provided by our dealership has be satisfactory, please contact me with anything that we can do to help.

Brian Kerley
Service Manager
254-420-2366

AL
Allen L.
Riesel, TX
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2016 Category: Service
Efficient, courteous staff
Good care
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/12/2016

Mr. Lipski
On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

CG
Cathey G.
Waco, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2016 Category: Service
Friendly
Excellent service
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/11/2016

Cathey,
  On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

JW
Jayme W.
Waco, TX
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2016 Category: Service
Friendly
Nice place
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/07/2016

Thank you for your feedback and we appologize for any inconvenience that you have experienced after the repair that was performed on your vehicle, please stop by so that my technicians can correct the steering on your vehicle to the proper alignment.

Brian Kerley
Service Manager
254-420-2366

Verified Customer
Waco, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/05/2016 Category: Service
Good service
A bit concerning that I never had an issue with my car battery before, until picking it up from being serviced- it went out the next time I drove it .
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/07/2016

Thank you very much for the kind words and know that we are concerned that you experience an issue with your vehicle after having service done with us. Please know that we would in no way tamper with a customers vehicle to make perform in a negative way and if you would like to have a diagnostic done on the starting and charging system of your vehicle we would be happy to do so at no charge. Feel free to contact me if there is anything that you would like to discuss.

Brian Kerley
Service Manager
254-420-2366

Verified Customer
Waco, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016 Category: Service
staff
Good service
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/07/2016

 On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

KD
Kathy D.
Woodway, TX
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2016 Category: Service
Staff
Very friendly and knowledgable
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/05/2016

Mrs Dunlap,
    On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

Verified Customer
Waco, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/04/2016 Category: Service
About what is expected for service after the sale.
I have no idea what it's like to buy a car from Greg May. The dealership was Sam Nay when we bought our Elantra. I do think it's ridiculous that the dealership isn't willing to replace a $50-75 window tint (your cost) to keep a customer happy and willing to come back for service and to buy our next Hyundai. We'll make a short drive to another dealership.
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/05/2016

    On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

CM
Cynthia M.
Belton, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2016 Category: Service
Service and without over sell or outrageous pricing!!!
Great team. The work to make sure you get what you want and that's your vehicle back in the best way possible!!!
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/05/2016

Mrs Modeste,
       On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

RB
Rochelle B.
Crawford, TX
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2016 Category: Service
Tucson recall
Recall was completed quickly; very friendly and professional. Thanks!
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/05/2016

Mrs. Brunson
       On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

MM
MICHAEL M.
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2016 Category: Service
Greg May Hyundai Service
A good place to do business. Service staff was knowledgeable and courteous. Got me in and out fast and work was done right the first time.
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/03/2016

Mr. Morgan
    On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

ES
Eddie S.
Lorena, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2016 Category: Service
Oil change and tire rotation
I have always had my vehicle serviced here and have had no issues with the employees or service. Good Job!
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/02/2016

Mr. Smith,
    On behalf of the Greg May Hyundai service team I would like to thank you for your business.

BrianKerleyy
Service Manager
254-420-2366

JB
John B.
China Spring, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2016 Category: Service
Great Dealership experience
Service Mgr. Brian and service adviser Shandie are great to deal with. They do their job well. Plus all others in sales/service that we've met are helpful and friendly. Great place to visit.
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/02/2016

John,
   On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366

KM
Kathy M.
Waco, TX
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2016 Category: Service
Efficient, Friendly, and timely
I went in for a routine oil change and check-up. Everyone was friendly and knowledgeable. The work was performed in under a hour. Thank you for taking great care of my Tucson.
Brian K., SERVICE MANAGER from Greg May Hyundai responded on 10/02/2016

Mrs. Mcneil,
    On behalf of the Greg May Hyundai service team I would like to thank you for your business.

Brian Kerley
Service Manager
254-420-2366